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Service Desk Manager Jobs in Rialto, CA (NOW HIRING)

HYATT Hotels

Front Desk Supervisor

Ontario, CA · On-site

$17.25 - $22.25/hr

Always provide the highest quality of service to the customer. * Check guests in and out ... Monitor room availability and offer Rooms Division Manager and GM assistance in yield management ...

Rebel Hotel Company

Front Desk Supervisor

Riverside, CA

$18.50 - $23.75/hr

The Front Desk Supervisor is responsible for assisting the Front Desk Leadership and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and ...

ATIA Ltd

HR Manager - Internship

Claremont, CA · On-site

Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS), * 8.Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems ...

Lodging Dynamics

Front Desk Supervisor

Anaheim, CA · On-site

$17.75 - $23/hr

JOB SUMMARY The Front Desk Supervisor maintains high quality services offered to guests through management of reservations, guest registration and check-out, and telephone services in order to ...

Wincome Hospitality

Rooms Controller

Anaheim, CA · On-site

$27.84 - $28.84/hr

Manage Out of Order and Out of Service room's inventory following up with departments such as Housekeeping Engineering and Front Desk and updating Revenue Management team. * Activate room keys.

RadNet

IT Operations Team Lead

Riverside, CA · On-site

$71K/yr

Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further ...

RadNet

IT Operations Team Lead

Riverside, CA

$71K - $79K/yr

Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further ...

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All JobsService Desk JobsService Desk Manager JobsService Desk Manager Jobs in Rialto, CA

Service Desk Manager information

See Rialto, CA salary details

$36.6K

$94.8K

$157.4K

How much do service desk manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service desk manager in Rialto, CA is $94,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $112,800.00 per year, depending on experience, location, and employer.

What is a service desk manager?

A Service Desk Manager is a professional responsible for overseeing the daily operations of an organization’s IT service desk. They lead a team that provides technical support to users, ensuring that incidents and service requests are resolved efficiently. The Service Desk Manager also implements processes and best practices to improve customer satisfaction, manages staff performance, and coordinates with other IT departments to resolve complex issues. Their ultimate goal is to ensure smooth IT service delivery and support across the organization.

What are the key skills and qualifications needed to thrive as a service desk manager?

To thrive as a Service Desk Manager, you need strong IT knowledge, experience in service management, and often a relevant degree or ITIL certification. Familiarity with ticketing systems such as ServiceNow or Jira, as well as reporting and analytics tools, is typically required. Excellent leadership, problem-solving, and communication skills set standout managers apart, enabling them to lead teams effectively and resolve conflicts. These competencies ensure efficient service delivery, high customer satisfaction, and continuous improvement in IT support environments.

What are the most common challenges faced by a service desk manager, and how can they be effectively addressed?

Service Desk Managers often encounter challenges such as balancing high ticket volumes, ensuring timely resolution of issues, and managing team performance under pressure. Effective strategies include implementing clear processes for ticket prioritization, regularly training staff on both technical and customer service skills, and utilizing performance metrics to identify areas for improvement. Additionally, fostering open communication and collaboration within the team helps address issues promptly and maintain a positive work environment.

What is the difference between Service Desk Manager vs Help Desk Supervisor?

AspectService Desk ManagerHelp Desk Supervisor
ResponsibilitiesOversees entire service desk operations, manages teams, develops policies, and ensures service quality.Supervises help desk staff, handles escalations, and ensures ticket resolution efficiency.
Required CredentialsTypically requires ITIL certification, relevant IT experience, and leadership skills.Often requires help desk experience, customer service skills, and basic IT certifications.
Work EnvironmentLeads a team in a corporate IT setting, focusing on strategic improvements.Manages daily help desk activities, often in a support center environment.

The main difference is that a Service Desk Manager has broader strategic and managerial responsibilities, overseeing the entire service desk operation, while a Help Desk Supervisor focuses on daily team supervision and ticket resolution. Both roles require IT knowledge and customer service skills, but the Service Desk Manager typically holds a higher level of responsibility and leadership.

How much do service desk managers make in the US?

Service Desk Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, location, and company size. They often require strong technical skills, certifications like ITIL, and experience managing support teams in a help desk or IT service environment.

What are the most commonly searched types of Service Desk jobs in Rialto, CA?

The most popular types of Service Desk jobs in Rialto, CA are:

What are popular job titles related to Service Desk Manager jobs in Rialto, CA?

For Service Desk Manager jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Service Desk Manager jobs in Rialto, CA look for?

The top searched job categories for Service Desk Manager jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Service Desk Manager jobs?

Cities near Rialto, CA with the most Service Desk Manager job openings:

Service Desk Manager jobs near you
Infographic showing various Service Desk Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $94,781 per year, or $45.6 per hour.

Salon Front Desk Supervisor

Mia Salonspa

Rancho Cucamonga, CA • On-site

$17 - $22/hr

Part-time

Re-posted 11 days ago

Job description

About the Role:
Join Mia Salonspa as a Salon Front Desk Supervisor, where you will be the welcoming face of our luxurious salon experience. This role is perfect for an organized and customer-focused individual ready to lead our front desk team in Rancho Cucamonga, CA.

Responsibilities:
  • Oversee daily front desk operations, ensuring exceptional customer service.
  • Manage appointment bookings and staff schedules efficiently.
  • Train and mentor front desk staff to enhance service quality.
  • Handle customer inquiries and resolve issues promptly.
  • Maintain a clean and inviting front desk area as well as salon.
  • Assist in managing inventory and supplies for the salon.
  • Collaborate with salon management to implement promotional activities.
  • Ensure compliance with salon policies and procedures.
Requirements:
  • Proven experience in a salon front desk role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in scheduling software and POS systems.
  • Ability to multitask in a fast-paced environment.
  • Customer-oriented mindset with a passion for the beauty industry.
  • High school diploma or equivalent; additional certifications are a plus.
  • Flexibility to work weekends and holidays as needed.
About Us:
Mia Salonspa has been a leader in the beauty industry for over a decade, providing top-notch services and a relaxing atmosphere for our clients. Our team is dedicated to creating a positive and rewarding environment for both customers and employees, making Mia Salonspa a great place to work and grow.