San Antonio, TX · On-site
$10 - $15/hr
... operations, its' been to increase online sales, its' been to improve internal and external ... Onsite, Offsite, Nearshore and Offshore Help Desk and Infrastructure Services * Analytics & Data ...
San Antonio, TX · On-site
$10 - $15/hr
... operations, its' been to increase online sales, its' been to improve internal and external ... Onsite, Offsite, Nearshore and Offshore Help Desk and Infrastructure Services * Analytics & Data ...
Eagle, ID · On-site
JOB SUMMARY The Senior Service Desk Manager - Operations is responsible for leading the day-to-day operational effectiveness of the Service Desk organization. This position oversees operational ...
Quick apply
Eagle, ID · On-site
JOB SUMMARY The Senior Service Desk Manager - Operations is responsible for leading the day-to-day operational effectiveness of the Service Desk organization. This position oversees operational ...
Orange, CA · On-site
What you'll do: Enforces service delivery standards and operational metrics established in ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...
Orange, CA · On-site
What you'll do: Enforces service delivery standards and operational metrics established in ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...
Denton, TX · On-site
... e Desk Manager to lead their Library IT Support team ... This role involves providing technical support, managing helpdesk operations, and ensuring high ...
Denton, TX · On-site
... e Desk Manager to lead their Library IT Support team ... This role involves providing technical support, managing helpdesk operations, and ensuring high ...
Morgantown, WV · On-site
$85K - $90K/yr
Direct daily Tier 1 operations and queue management. * Manage workforce scheduling and staffing ... Five (5) years of Service Desk leadership experience. * Experience managing ServiceNow operations ...
Morgantown, WV · On-site
$85K - $90K/yr
Direct daily Tier 1 operations and queue management. * Manage workforce scheduling and staffing ... Five (5) years of Service Desk leadership experience. * Experience managing ServiceNow operations ...
Birmingham, MI · On-site
... help business' run efficiently. Detroit IT is looking for a Service Desk Manager to assume ... responsibility for the overall performance of the Service Desk and ensure maximum productivity of ...
Birmingham, MI · On-site
... help business' run efficiently. Detroit IT is looking for a Service Desk Manager to assume ... responsibility for the overall performance of the Service Desk and ensure maximum productivity of ...
Morgantown, WV · On-site
Direct daily Tier 1 operations and queue management. * Manage workforce scheduling and staffing ... Five (5) years of Service Desk leadership experience. * Experience managing ServiceNow operations ...
Morgantown, WV · On-site
Direct daily Tier 1 operations and queue management. * Manage workforce scheduling and staffing ... Five (5) years of Service Desk leadership experience. * Experience managing ServiceNow operations ...
Reston, VA · On-site
Oversee daily service desk operations and ensure consistent delivery of high-quality user support. * Manage help desk workforce scheduling, workload distribution, and queue management across multiple ...
Reston, VA · On-site
Oversee daily service desk operations and ensure consistent delivery of high-quality user support. * Manage help desk workforce scheduling, workload distribution, and queue management across multiple ...
Quantico, VA · On-site
Facilitate day-to-day management of customer problems, requests, and issues, providing hands-on ... years of computer operations/helpdesk experience with direct technical troubleshooting ...
Quantico, VA · On-site
Facilitate day-to-day management of customer problems, requests, and issues, providing hands-on ... years of computer operations/helpdesk experience with direct technical troubleshooting ...
The Service Desk Technician supports an enterprise help desk serving Hanscom AFB clients and ... The position handles ticket management, hardware and software troubleshooting, customer support ...
Quick apply
The Service Desk Technician supports an enterprise help desk serving Hanscom AFB clients and ... The position handles ticket management, hardware and software troubleshooting, customer support ...
Eagle, ID · On-site
JOB SUMMARY The Senior Service Desk Manager - Operations is responsible for leading the day-to-day operational effectiveness of the Service Desk organization. This position oversees operational ...
Eagle, ID · On-site
JOB SUMMARY The Senior Service Desk Manager - Operations is responsible for leading the day-to-day operational effectiveness of the Service Desk organization. This position oversees operational ...
The Service Desk Technician supports an enterprise help desk serving Hanscom AFB clients and ... The position handles ticket management, hardware and software troubleshooting, customer support ...
The Service Desk Technician supports an enterprise help desk serving Hanscom AFB clients and ... The position handles ticket management, hardware and software troubleshooting, customer support ...
Cary, NC · On-site
$18.50 - $25/hr
... world-renowned management philosophy, a strong culture of invention and risk-taking, and a ... operational and service excellence is delivered and maintained • Providing end-user, desktop ...
Cary, NC · On-site
$18.50 - $25/hr
... world-renowned management philosophy, a strong culture of invention and risk-taking, and a ... operational and service excellence is delivered and maintained • Providing end-user, desktop ...
$19.75 - $26.75/hr
Service performance and availability monitoring Active Directory account creation Data backup and ... to management Strong electro-mechanical aptitude Experience using logic and methods to solve ...
$19.75 - $26.75/hr
Service performance and availability monitoring Active Directory account creation Data backup and ... to management Strong electro-mechanical aptitude Experience using logic and methods to solve ...
Tucson, AZ · Remote
$29/hr
Manage and resolve tickets in a ticketing system * Support Active Directory user accounts and ... Previous Service Desk, Help Desk, or Desktop Support experience * Windows 11 troubleshooting
Tucson, AZ · Remote
$29/hr
Manage and resolve tickets in a ticketing system * Support Active Directory user accounts and ... Previous Service Desk, Help Desk, or Desktop Support experience * Windows 11 troubleshooting
Vienna, VA · On-site
The service desk representative is responsible for performing daily operations of the service desk ... Managing the customer's ticketing queue. * Tier 1-2 troubleshooting. * Solving issues such as ...
Vienna, VA · On-site
The service desk representative is responsible for performing daily operations of the service desk ... Managing the customer's ticketing queue. * Tier 1-2 troubleshooting. * Solving issues such as ...
Bronx, NY · On-site
$105K - $120K/yr
This role leads our 24/7 IT Service Desk while also owning the technology incident management program and our department-wide reliability and IT resiliency practices. The IT Service Operations ...
Bronx, NY · On-site
$105K - $120K/yr
This role leads our 24/7 IT Service Desk while also owning the technology incident management program and our department-wide reliability and IT resiliency practices. The IT Service Operations ...
Title: Service Desk Manager Client: NDU Location: Washington, DC Provides onsite Service Desk ... help desk in support of the day-to-day operations and support of IT applications. The minimum ...
Title: Service Desk Manager Client: NDU Location: Washington, DC Provides onsite Service Desk ... help desk in support of the day-to-day operations and support of IT applications. The minimum ...
Cincinnati, OH · On-site
... operations. This individual is also responsible for IT customer satisfaction and desktop ... Maintains a central source of documentation/information enabling Help Desk staff and support ...
Cincinnati, OH · On-site
... operations. This individual is also responsible for IT customer satisfaction and desktop ... Maintains a central source of documentation/information enabling Help Desk staff and support ...
Washington, DC · On-site
... help support opportunities, Root Cause Analysis). * Coordinate and make available to DoD OIG management documentation detailing the technical environment used to provide Service Desk Operations and ...
Washington, DC · On-site
... help support opportunities, Root Cause Analysis). * Coordinate and make available to DoD OIG management documentation detailing the technical environment used to provide Service Desk Operations and ...
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
For Service Desk Helpdesk Operations Manager jobs, the most frequently searched job titles are:
San Antonio, TX • On-site
$10 - $15/hr
Contractor
Re-posted 11 days ago
Since our beginning in 1999, our company's focus has always been on the business and IT needs of our customers. Serving mid-size to large companies ($2+ billion), needs vary based upon size, economic factors, previous IT investment decisions, and a company's future outlook. Whether it's supporting legacy systems, integrating with third-parties, performing company-wide software upgrades, providing help desk and infrastructure support, or expanding into emerging technologies, Y&L has evolved based upon the needs of our clients.
For over 20 years, we have worked with business and IT leaders to accomplish their goals. More specifically, their goals have not been to create and integrate a piece of software, its' been to improve back-end operations, its' been to increase online sales, its' been to improve internal and external communication, its' been to address competitive threats, and its' been to increase revenue and profit. Along the way, we have created Centers of Excellence, based upon extensive experience and industry best practices, that allow us to confidently offer the following:
Job Title: Service Desk Technician
Duration: 6-12 months contract
Location: San Antonio, TX
Visa Status: USC & GC (No H1B, CPT & OPT)
Payrate: $10-15/hr on 1099
Job Description:
Desirable Qualifications:
All your information will be kept confidential according to EEO guidelines.
