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Service Desk Associate Jobs in Spokane, WA (NOW HIRING)

Home Depot

Pro Customer Service/Sales

Spokane, WA · On-site

$17.50 - $19.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in ...

Home Depot

Pro Customer Service/Sales

Spokane, WA · On-site

$18.50 - $20.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in ...

Jobot

Associate Attorney

Spokane, WA · Hybrid

$100K - $150K/yr

... services. My client's Northwest Office, Which Opened In 2025, Is Led By Three Former Senior ... desk, $150 for a chair (one-time) $25 work-from-home allowance each pay period for hybrid and ...

Camping World

Receptionist

Liberty Lake, WA · On-site

$18 - $20.80/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... Previous experience in a high-standard customer service environment preferred * Excellent ...

Home Depot

Cashier

Spokane, WA · On-site

$17.50 - $18.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Spokane, WA

$12 - $16.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Corporate Tools

Digital Mail Associate

Post Falls, ID · On-site +1

$16.50/hr

... your desk, coffee for your coworker, a massage for yourself... really, whatever * Open concept ... Helping customer service staff with data projects Requirements * Desire for accuracy * Ability to ...

Home Depot

Cashier

Spokane, WA · On-site

$12 - $16.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Spokane, WA · On-site

$18.50 - $19.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Liberty Lake, WA

$11.50 - $15.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Spokane Valley, WA

$11.75 - $16/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Liberty Lake, WA · On-site

$18.50 - $19.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Spokane Valley, WA · On-site

$18.50 - $19.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Aston Carter

HR Assistant

Liberty Lake, WA

$42K - $54K/yr

Associate or Bachelor's degree in Human Resources, Business Administration, or a related field is a plus. * Previous front desk, reception, or customer service experience is preferred. * Working ...

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Service Desk Associate information

See Spokane, WA salary details

$8

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How much do service desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service desk associate in Spokane, WA is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.04 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Spokane, WA?

The most popular types of Service Desk jobs in Spokane, WA are:

What are popular job titles related to Service Desk Associate jobs in Spokane, WA?

For Service Desk Associate jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Spokane, WA look for?

The top searched job categories for Service Desk Associate jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Service Desk Associate jobs?

Cities near Spokane, WA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,631 per year, or $20.5 per hour.

Pro Customer Service/Sales

Home Depot

Spokane, WA • On-site

$17.50 - $19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,486 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description


The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
The Pro Customer Service/Sales position types may include
Pro Paint Sales Specialist - $19.50
Pro Sales Associate - $18.50
Pro Account Sales Associate - $19.50
Pro Lot Loader: $17.50
Pro Delivery Driver: $19.50
Benefits
The Home Depot offers various benefits as part of a total compensation package including: paid vacation1, paid sick leave2, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status). Click here for more information.
1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.
2 Sick time (Washington State, Spokane, and Tacoma)
Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.
Sick time (Seattle)
Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.
Job Posting
Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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