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Service Desk Associate Jobs in Roy, UT (NOW HIRING)

EōS Fitness

Service Associate - Night

Roy, UT · On-site

$13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EōS Fitness

Service Associate - Night

Syracuse, UT · On-site

$13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EōS Fitness

Service Associate - Night

Layton, UT · On-site

$13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Phenom People

Customer Service Part Time

Clearfield, UT · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

Phenom People

Customer Service Part Time

Layton, UT · On-site

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ...

Ashley Global Retail, LLC

Retail Sales Associate

Roy, UT · On-site

$14.25 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide outstanding service experience for every customer and guest. Maintain a welcoming ... desk; engage with guests, ensuring they are always treated in a cordial, respectful manner ...

Ashley Global Retail, LLC

Retail Sales Associate

Willard, UT · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide outstanding service experience for every customer and guest. Maintain a welcoming ... desk; engage with guests, ensuring they are always treated in a cordial, respectful manner ...

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Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Roy, UT

Service Desk Associate information

See Roy, UT salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Roy, UT is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $22.69 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Roy, UT look for?

The top searched job categories for Service Desk Associate jobs in Roy, UT are:

What cities near Roy, UT are hiring for Service Desk Associate jobs?

Cities near Roy, UT with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,214 per year, or $19.3 per hour.

Service Associate - Night

EōS Fitness

Roy, UT • On-site

$13/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

EōS Fitness rating

6.0

Company rating: 6.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

42nd of 63 rated gym and leisure clubs

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Overnight Service Associate will handle member inquiries and requests, offering knowledgeable assistance, and ensuring every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Overnight Associate's remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
  • Greet members and guests with a friendly and professional attitude
  • Provide information about gym services, programs, and membership options.
  • Address member inquiries, concerns, and complaints promptly and professionally.
  • Check-in members and guests using the gym's management system.
  • Oversee and manage check-in alerts and notifications.
  • Ensure the front desk area is clean, organized, and stocked with necessary supplies.
  • Process payments for memberships, classes, and retail items.
  • Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
  • Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
  • Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Qualifications:
  • Previous experience in customer service or front desk role.
  • Experience or strong interest in the fitness industry is a plus
  • Excellent interpersonal skills with a customer-focused attitude.
  • Ability to multitask and handle a fast-paced environment.
  • Proficiency in MS Office and familiarity with gym management software.
  • Strong organizational and problem-solving skills.
  • Must be able to work overnight hours - 10pm - 6am but may vary on business needs.
  • And, of course, someone who embraces our Core Values!

Requirements:
  • CPR certification required within 30 days of hire.
  • Must attend all mandatory company trainings withing 30 days of employment.
  • Follow all current company policies and standard operating procedures, which may be updated or changed over time.
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to bend routinely and repetitively to lift more than 40 lbs.
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.

Hourly Pay Range
$13-$13 USD
Benefits and Perks:
  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise - including supplements.
  • Employee referral program.
  • Daily Pay offered - access your funds before payday.
  • Competitive pay plus vacation, holiday, and sick pay.*
  • Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
  • 401(k) + Company matching!*
  • Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

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