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Front Desk Assistant Jobs in Roy, UT (NOW HIRING)

PEG Companies

Front Desk

Ogden, UT · On-site

$14 - $17.50/hr

Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ... Previous experience in a front desk, reception, or customer service role desirable. * Strong ...

PEG

Front Desk

Ogden, UT · On-site

$14 - $17.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

PEG COMPANIES

Front Desk

Ogden, UT · On-site

$14 - $17.50/hr

Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ... Previous experience in a front desk, reception, or customer service role desirable. * Strong ...

Courtyard, Ogden - OGDCY

Front Desk

Ogden, UT · On-site

$14 - $17.50/hr

Description The Front Desk Agent serves as the first point of contact for guests, delivering ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Legacy House

Front Desk Receptionist

Farmington, UT · On-site

$12 - $14/hr

As our Front Desk Receptionist, you'll promptly answer incoming phone calls, answer questions, and warmly assist with whatever they need. You'll build relationships with the residents and help them ...

Serenity Healthcare, LLC

Front Desk Receptionist

Layton, UT · On-site

$13.75 - $17.50/hr

Front Desk Receptionist If you've ever considered a career in a service-driven industry but weren't ... Update and verify visitor information with every interaction * Assist with forms and answer general ...

Scenthound

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position ...

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How much do front desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk assistant in Roy, UT is $14.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $16.49 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Roy, UT as of August 2026, with employment types broken down into 78% Full Time, and 22% Temporary. Highlights an 100% In-person job distribution, with an average salary of $29,857 per year, or $14.4 per hour.

Front Desk

PEG Companies

Ogden, UT • On-site

$14 - $17.50/hr

Full-time

Re-posted 18 days ago

Job description

Job Type
Full-time
Description
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand's service standards.
  • Greet and welcome guests upon arrival with a friendly and professional demeanor.
  • Perform accurate check-in and check-out procedures.
  • Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions.
  • Secure the guest's method of payment, issue room keys, and maintain accurate records in the property management system.
  • Resolve guest complaints promptly and effectively, escalating issues when necessary.
  • Coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled.
  • Maintain lobby and front desk area cleanliness and organization.
  • Follow security procedures, monitor guest access, and report any suspicious activity.
  • Assist with reservations, cancellations, and modifications.
  • Promote hotel services and amenities to enhance guest satisfaction.

Requirements
Requirements:
  • High school diploma or equivalent; hospitality or customer service training preferred.
  • Previous experience in a front desk, reception, or customer service role desirable.
  • Strong communication, problem-solving, and interpersonal skills.
  • Proficiency with computers and reservation/property management systems (PMS experience a plus).
  • Ability to remain calm and professional under pressure.
  • Flexible schedule availability, including evenings, weekends, and holidays.
  • Some locations may require a Drivers' License and insurability to operate company vehicles
  • Bilingual skills are a plus.

Physical Requirements:
  • Ability to stand for extended periods (up to 8 hours).
  • Frequent use of hands and arms for typing, phone handling, and guest interactions.
  • Occasionally lift or carry items up to 25 pounds (luggage or supplies).
  • Ability to bend, stoop, and reach as required.
  • Clear verbal communication and professional appearance at all times.

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