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Service Desk Associate Jobs in Rome, GA (NOW HIRING)

Home Depot

Cashier

Cartersville, GA · On-site

$10.50 - $14.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Rome, GA · On-site

$11.75 - $16/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Cedartown, GA · On-site

$10.75 - $14.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Rome, GA · On-site

$11.75 - $16/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Cedartown, GA · On-site

$10.75 - $14.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Cartersville, GA · On-site

$10.50 - $14.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Calhoun, GA · On-site

$10.25 - $14/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Calhoun, GA · On-site

$10.25 - $14/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

All JobsService Desk Associate JobsService Desk Associate Jobs in Rome, GA

Service Desk Associate information

See Rome, GA salary details

$8

$20

$37

How much do service desk associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for service desk associate in Rome, GA is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
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Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Rome, GA as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,181 per year, or $20.3 per hour.
Front Desk Associate / Insurance coordinator

Front Desk Associate / Insurance coordinator

Southern Dental Alliance

Cartersville, GA • On-site

$12.50 - $16/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Job Summary:
We are seeking a Front Desk Associate / Insurance Coordinator to join our team. The ideal candidate will be responsible for greeting and checking in patients, answering phones, scheduling appointments, and verifying insurance information.
**** DENTAL EXPERIENCE IS A MUST ****
Qualifications:
  • DENTAL EXPERIENCE
  • High school diploma or equivalent
  • Proven experience in customer service or a related field
  • Knowledge of dental terminology and insurance processes is preferred
  • Strong communication and interpersonal skills
  • Proficiency in basic computer skills

**EAGLESOFT EXPERIENCE A PLUS!
Responsibilities:
  • Greet and check in patients in a friendly and professional manner
  • Answer phone calls
  • Schedule appointments and follow up with patients regarding upcoming visits
  • Verify insurance information
  • Maintain cleanliness and organization of the front desk area
  • Assist with administrative tasks as needed

Benefits:
  • Competitive salary
  • Health/dental/vision benefits
  • Paid time off
  • Professional development opportunities

If you are a customer service-oriented individual with a passion for helping others and working in a fast-paced environment, we encourage you to apply for the Front Desk Associate / Insurance Coordinator position.

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