ZipRecruiter

Log In

1

Service Desk Associate Jobs in Rialto, CA (NOW HIRING)

Zumiez

Solutions Desk Analyst / DC Specialist

Corona, CA · On-site

$21 - $26/hr

Handle walk-up customers at the IT Service Desk location at Home Office. * Documentation - create ... associates, teams and management. * Supports and troubleshoots DC warehouse-automation and ...

EoS Fitness

Service Associate

Moreno Valley, CA · On-site

$16.50 - $22/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate

Jurupa Valley, CA · On-site

$16 - $21.25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Corona, CA · On-site

$16.90 - $19.50/hr

Service Associate Corona, CA: Bedford Canyon Rd/ Eagle Glen Pkwy EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Redlands, CA · On-site

$16.90 - $19.50/hr

Service Associate Redlands, CA: Alabama St/Almond Ave EōS Fitness is bold, upbeat, and motivating ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Moreno Valley, CA · On-site

$16.50 - $22/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Riverside, CA · On-site

$16.90 - $19.50/hr

Service Associate Riverside, CA: E Alessandro Blvd / Mission Grove Pkwy S EōS Fitness is bold ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Moreno Valley, CA · On-site

$16.90 - $19.50/hr

Service Associate Moreno Valley, CA: CA-60 / Nason St EōS Fitness is bold, upbeat, and motivating ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Eastvale, CA · On-site

$16.90 - $19.50/hr

Service Associate Jurupa Valley, CA: Pyrite St/ CA-60 EōS Fitness is bold, upbeat, and motivating ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

San Bernardino, CA · On-site

$16.90 - $19.50/hr

Service Associate CASCH - San Bernardino: S Carnegie Dr & E Hosp EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Jurupa Valley, CA · On-site

$16 - $21.25/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Montclair, CA · On-site

$16.90 - $19.50/hr

Service Associate Montclair: Fremont Ave / Moreno St EōS Fitness is bold, upbeat, and motivating ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Anaheim, CA · On-site

$16.90 - $19.50/hr

Service Associate Anaheim: S State CollegeDr / Lincoln Ave EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Rancho Cucamonga, CA · On-site

$16.90 - $19.50/hr

Service Associate Rancho Cucamonga: N Main St / Monet Ave EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

previous pagenext page

Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Rialto, CA

Service Desk Associate information

See Rialto, CA salary details

$8

$20

$38

How much do service desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service desk associate in Rialto, CA is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $23.85 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Rialto, CA?

The most popular types of Service Desk jobs in Rialto, CA are:

What are popular job titles related to Service Desk Associate jobs in Rialto, CA?

For Service Desk Associate jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Rialto, CA look for?

The top searched job categories for Service Desk Associate jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Service Desk Associate jobs?

Cities near Rialto, CA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,279 per year, or $20.3 per hour.

Lock Desk Associate

Paramount Residential Mortgage Group

Corona, CA • On-site

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Key responsibilities

  • Process lock inquiries, including new lock requests, extensions, relocks, and related price quotes.

  • Generate and distribute daily rate sheets, update pricing models, and maintain the company's website with the latest rate information.

  • Determine best execution for loans using a pricing model, commit loans for sale into the secondary market, and ensure accurate data entry for record keeping and profit calculation.

Job description

Overview

Responsible for lock inquiries, new lock requests, extensions and relocks. Generates daily rate sheet. Determines best execution and commits open pipeline of loans for sale into Secondary Market. Generates and evaluates reports to monitor lock pipeline. Responsible for adherence to all policies and procedures as directed by PRMG's Investors, Secondary Marketing Manager and/or Senior Management.

PRMG offers a comprehensive benefits package for our full-time employees and their dependents, which includes medical, dental, vision, life insurance, short-term disability, long-term disability, a Health Savings Account (HSA), a Flexible Spending Account (FSA), and various other products, based on benefits eligibility, elections, and employee premiums. Upon hire, you will be eligible to enroll in all our company-sponsored benefit programs (Medical, Dental, Life, and Voluntary) on the first of the following month. After completing 60 days, you will be eligible to enroll in our 401(k) program on the first of the following month. Additionally, eligible employees may apply for job openings through PRMG's Internal and External Job Portal to request a transfer to a different department or position.

Responsibilities
  • Downloads investor rate sheets and updates pricing model on a daily basis to generate daily rate sheets.  Distributes rate sheets both internally and externally to our client base. Updates company website with most recent rate sheet.
  • Processing of all lock related inquiries. Such as, new lock requests, lock extension requests, relock requests, recommitment requests, price quotes, etc...
  • Determines company's best-execution utilizing a pricing model in doing so, prior to committing loans for sale into secondary market. 
  • Committing loans for sale into secondary market. Ensuring accurate and prompt data entry into investor's website to produce accurate gain-on-sale figures and secure set profit spreads. Transferring all commitment data into FastTrac360 for proper record keeping.
  • Responsible for identifying investor rate sheet changes and notifying Secondary, Automation, Operational, and Sales Management personnel of upcoming rate sheet changes and/or guideline changes.
  • Responsible for reviewing and ensuring proper loan/lock/sale placement and pricing of loan scenarios. Including, but not limited to Non-PRMG products.
  • Assist clients in review, credit grading, pricing and structuring of loan submissions, ensuring compliance with underwriting standards.
  • Establish and maintain customer service goals and standards with internal staff and external customers, including investor relationships.
  • Follow any other job-related instructions and perform any other job-related duties.
Qualifications
  • One year minimum mortgage and/or secondary marketing experience preferred.
  • Experience working in a fast-paced team environment.

Skills:

  • Strong interpersonal-communication and business-relationship skills.
  • Detail oriented with strong organizational and follow-through skills.
  • Technologically proficient in MS Excel software.                        

 

Education:

  • Bachelor Degree Required
MinUSD $28.00/Hr.MaxUSD $28.00/Hr.Employment Type: FULL_TIME

Apply