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Service Desk Associate Jobs in Plover, WI (NOW HIRING)

Library Aide

Friendship, WI · On-site

$15.36/hr

Description Performs semiskilled work staffing the circulation desk during open hours, maintaining ... Work is performed under the close supervision of an Associate Librarian. This entry-level position ...

Fitness Attendant

Stevens Point, WI · On-site

$13.25 - $15.50/hr

Provides customer service support at the Wellness Center front desk by greeting members and ... Meal Subsidy available for associates who report to an office Who You'll Contact Esbeidy Guevara ...

Library Aide

Friendship, WI · On-site

$15.36/hr

... desk during open hours, maintaining order on shelves, and related work as apparent or assigned ... Work is performed under the close supervision of an Associate Librarian. This entry-level position ...

Also directly supervises 20-35 nonsupervisory associates. Carries out supervisory responsibilities ... Major Functions: 1. Provide the highest quality of service to the customers at all times. 2. Greet ...

New

General Manager

Marshfield, WI · On-site

$65K - $70K/yr

Also directly supervises 20-35 nonsupervisory associates. Carries out supervisory responsibilities ... Major Functions: 1. Provide the highest quality of service to the customers at all times. 2. Greet ...

New

Showing results 21-32

Service Desk Associate information

See Plover, WI salary details

$8

$19

$37

How much do service desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service desk associate in Plover, WI is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $23.27 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Plover, WI?

For Service Desk Associate jobs in Plover, WI, the most frequently searched job titles are:

What cities near Plover, WI are hiring for Service Desk Associate jobs?

Cities near Plover, WI with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Plover, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,234 per year, or $19.8 per hour.

Library Aide

County of Adams

Friendship, WI • On-site

$15.36/hr

Part-time

Posted 10 days ago


Job description

Description Performs semiskilled work staffing the circulation desk during open hours, maintaining order on shelves, and related work as apparent or assigned. Work is performed under the close supervision of an Associate Librarian. This entry-level position is particularly well suited for students and individuals seeking part-time library experience.

It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties that an employee may be required to perform. The examples are merely indicative, not restrictive. Examples of Duties As members of the Adams County Library staff, library aides are responsible for maintaining confidentiality about library transactions in accordance with the Wisconsin State Statutes concerning patron privacy, and for following the rules for use of the shared catalog and delivery systems required by the South Central Library System.

Retrieves books, magazines, audiovisual materials, and other library collection items as required by library staff or patrons. Replaces materials in correct locations after use, using alphabetic, numerical, or another order as used by the library. Identifies areas where items are out of order and rearranges as needed.

Shifts items to improve shelf space. Staffs the circulation desk during open hours. Answers questions in person and by telephone.

Uses the library computer to check materials in and out to patrons. Empties materials from book drop. Assists library patrons with locating materials, and with use of library computer software and hardware.

Assists with library programs and promotional events. Creates event calendars, flyers, and displays that help market library services. Maintains all shared spaces in neat order, including children's area, Reading Room,small meeting room, circulation desk, and employee break room.

Performs other related functions and duties as assigned or required. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Qualifications Able to work a flexible part-time schedule, including evening and Saturday hours, and occasional substitute shifts as needed. Able to effectively follow instructions from the supervisor, verbally and in written form.

Able to communicate effectively in English when communicating in writing or speaking. Able to perform basic mathematical functions including simple addition, subtraction, multiplication, and division. Exposure to bloodborne pathogens is considered low for this position.

Adams County is an equal opportunity employer. In compliance with the ADA, the County will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.