ZipRecruiter

Log In

1

Service Desk Associate Jobs in Oregon, WI (NOW HIRING)

PCRK Group

Front Desk Sales Associate

Madison, WI

$13.25 - $17/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

PCRK Group

Front Desk Sales Associate

Middleton, WI

$13.50 - $17.25/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Massage Envy PCRK

Front Desk Sales Associate

Madison, WI · On-site

$13.25 - $17/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Massage Envy PCRK

Front Desk Sales Associate

Middleton, WI · On-site

$13.50 - $17.25/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

PCRK Group

Front Desk Sales Associate

Middleton, WI · On-site

$13.50 - $17.25/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Massage Envy PCRK

Front Desk Sales Associate

Madison, WI · On-site

$13.25 - $17/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Massage Envy PCRK

Front Desk Sales Associate

Middleton, WI · On-site

$13.50 - $17.25/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

PCRK Group

Front Desk Sales Associate

Madison, WI · On-site

$13.25 - $17/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

CSM COMPANIES INC GROUP

Front Desk Coordinator

Madison, WI · On-site

$16.25 - $21/hr

Associate's or Bachelor's Degree preferred * 3 - 5 years of administrative assistant experience ... or exceeding service expectations Work Environment, Physical Demands: * Office environment

previous page

Showing results 41-60

All JobsService Desk Associate JobsService Desk Associate Jobs in Oregon, WI

Service Desk Associate information

See Oregon, WI salary details

$8

$19

$37

How much do service desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk associate in Oregon, WI is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $23.37 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What cities near Oregon, WI are hiring for Service Desk Associate jobs? Cities near Oregon, WI with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Oregon, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,395 per year, or $19.9 per hour.

Front Desk Optometrist's Tech PT Madison, WI #010

Eyemart Express

Madison, WI • On-site

$16.50 - $20.50/hr

Part-time

Re-posted 9 days ago

Eyemart Express rating

6.1

Company rating: 6.1 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

21st of 39 rated optical retailers

Job description

Front Desk Associate (Optometrist's Technician) Part Time
Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else-with local labs in stores, eye exams, and same-day delivery on glasses-our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.
Job Description: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor's office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the "pre-test", selling contact lenses, communicating Eyemart's specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr's Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Responsibilities:
  • Customer Service: Provide exceptional customer service to all patients.
  • Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
  • Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
  • Administrative Tasks: Perform other administrative tasks as assigned.
  • Insurance Claims: Process insurance claims efficiently.
  • Product Knowledge: Maintain up-to-date knowledge of products.
  • Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
  • Data Entry: Input customer information into the computer system accurately.
  • Patient Assessment: Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
  • Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients' charts per local Doctor specifications. File patient charts daily.
  • Pre-Test Procedures: Perform a thorough "pre-test" as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
  • Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.

Requirements:
  • High School Diploma or GED.
  • Experience working in retail, customer service, or sales.
  • Experience working in the optical industry is preferred but not required. We are willing to train.

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

What Eyemart Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply