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Service Desk Associate Jobs in Mobile, AL (NOW HIRING)

Gemaire Distributors LLC

Counter Sales Associate

Mobile, AL · On-site

$13.25 - $16.50/hr

... customer service. • Strong interpersonal skills including sales, problem solving and customer ... Desk Work/Computer use/Telephone use Frequent Operating a motor vehicle Never Operating a ...

Floor & Décor

Pro Services Specialist

Mobile, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Degree or higher is a plus. * 1 year in retail or wholesale contractor sales, service ... Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and ...

Floor & Decor

Pro Services Specialist

Mobile, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Degree or higher is a plus. * 1 year in retail or wholesale contractor sales, service ... Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and ...

Valor Hospitality

Guest Services Agent

Orange Beach, AL · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform all desk related functions including but not limited to checking guests in and out, making ... service-oriented demeanor. Working knowledge is generally learned on-the-job. Communicate ...

Valor Hospitality Partners

Guest Services Agent

Orange Beach, AL · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform all desk related functions including but not limited to checking guests in and out, making ... service-oriented demeanor. Working knowledge is generally learned on-the-job. Communicate ...

Valor Hospitality Partners

Guest Services Agent

Orange Beach, AL · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform all desk related functions including but not limited to checking guests in and out, making ... service-oriented demeanor. Working knowledge is generally learned on-the-job. Communicate ...

Valor Hospitality Partners

Guest Services Agent

Orange Beach, AL · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform all desk related functions including but not limited to checking guests in and out, making ... service-oriented demeanor. Working knowledge is generally learned on-the-job. Communicate ...

Valor Hospitality Partners

Guest Services Agent

Orange Beach, AL · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform all desk related functions including but not limited to checking guests in and out, making ... service-oriented demeanor. Working knowledge is generally learned on-the-job. Communicate ...

CLUB4 Fitness

Assistant General Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Reliable service as scheduled; significant organizational skills; an ability to lead others in the ...

CLUB4 FITNESS

Assistant General Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Reliable service as scheduled; significant organizational skills; an ability to lead others in the ...

CLUB4 Fitness

Assistant General Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Reliable service as scheduled; significant organizational skills; an ability to lead others in the ...

CLUB4 Fitness

Assistant General Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Reliable service as scheduled; significant organizational skills; an ability to lead others in the ...

CLUB4 FITNESS

Assistant General Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Reliable service as scheduled; significant organizational skills; an ability to lead others in the ...

CLUB4 FITNESS

Assistant General Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Reliable service as scheduled; significant organizational skills; an ability to lead others in the ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Mobile, AL

Service Desk Associate information

See Mobile, AL salary details

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How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Mobile, AL is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $18.12 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Mobile, AL?

The most popular types of Service Desk jobs in Mobile, AL are:

What are popular job titles related to Service Desk Associate jobs in Mobile, AL?

For Service Desk Associate jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Mobile, AL look for?

The top searched job categories for Service Desk Associate jobs in Mobile, AL are:

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Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,839 per year, or $20.1 per hour.

Counter Sales Associate

Gemaire Distributors LLC

Mobile, AL • On-site

$13.25 - $16.50/hr

Full-time

Re-posted 28 days ago

Job description

Duties and Responsibilities:
• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Load and unload products for delivery in assigned region.
• Collect invoices with proper signatures and return to Sales Center Manager.
• Assist in the Warehouse with inventory counts, picking, verifying orders, and several Warehouse duties.
• Responsible for daily checklist of truck maintenance and reporting in/out times with merchandise returns.
• Adhere to all safety requirements, including wearing appropriate PPE.
• Perform other duties as assigned.
Qualifications Required Qualifications:
  • Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
  • Minimum 24 months of verifiable experience driving a 16' minimum box truck, or stake bed truck.
  • 24 months of verifiable experience driving a 16' minimum box truck, or stake bed truck.
    • Possess a clean driving record:
    • No more than one moving violation in any one year period.
    • No more than one preventable accident in any two year period.
    • No restrictions, suspensions or DUI convictions in the past 3 years.
    • Ability to pass DOT physical examination requirements.
    • Must be 21 years of age or older.
    • Proven success in sales and providing excellent customer service.
    • Strong interpersonal skills including sales, problem solving and customer service.
    • Ability to work independently, but meet assigned goals and objectives in designated time frames.
    • Ability to multitask and work in a fast paced environment.
    • A willingness to learn and grow with our Company.
    • Knowledge of Microsoft Office products.
    • Proven commitment to customer service and a safe work environment
    • Strong attention to detail and accuracy.
    • Pass a pre-employment drug screening and background check
    Preferred Qualifications
    • Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
    • Experience in a wholesale HVAC equipment supply house preferred.
    • Bachelor's or Associate's Degree preferred.
    • Bilingual (Spanish) preferred

Work Schedule: Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.
Physical Demands Demand Frequency
Sedentary - Lifting 0-10 pounds Frequent
Light Lifting - 10-20 pounds Frequent
Moderate Lifting - 20 to 50 pounds Frequent
Heavy Lifting - 50 to 100 pounds Occasional
Pulling/Pushing, Carrying Occasional
Reaching or working above shoulder Frequent
Walking Frequent
Standing Frequent
Sitting Frequent
Stooping Frequent
Kneeling Frequent
Repeated Bending Occasional
Climbing Occasional
Desk Work/Computer use/Telephone use Frequent
Operating a motor vehicle Never
Operating a commercial vehicle Frequent
EEO Statement:
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
Job Summary
Subsidiary: Gemaire Distributors
Business Title: Counter Sales Driver
Objective
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Driver is responsible for our sales counter as well as loads, delivers, and transports of HVAC freight and materials. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

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