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Service Desk Associate Jobs in Pleasant Grove, AL

Club4 Fitness

Front Desk Associate

Trussville, AL · On-site

$12.75 - $16.50/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate

Club4 Fitness

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Trussville, AL · On-site

$12.75 - $16.50/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate

CLUB4 Fitness

Front Desk Associate

Birmingham, AL · On-site

$10/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Birmingham, AL · On-site

$10/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate

CLUB4 FITNESS

Front Desk Associate

Homewood, AL · On-site

$14 - $18/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Birmingham, AL

$10/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Trussville, AL

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Trussville, AL · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

Home2 Suites

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Front Desk Associate Are you friendly and enjoy "rolling out the red carpet" to guests? Do you ... Guest Services Agents will also assist with questions or concerns and will provide the best ...

Tru by Hilton

Front Desk Associate

Vestavia Hills, AL · On-site

$14 - $18/hr

Front Desk Associates ensures appropriate checking-in and checking-out of our guests while ... Guest Services Agents will also assist with questions or concerns and will provide the best ...

Onelife Fitness

Front Desk Associate

Birmingham, AL · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

US Fitness Holdings

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

US Fitness

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Pleasant Grove, AL

Service Desk Associate information

See Pleasant Grove, AL salary details

$8

$18

$35

How much do service desk associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service desk associate in Pleasant Grove, AL is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $22.07 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Pleasant Grove, AL look for?

The top searched job categories for Service Desk Associate jobs in Pleasant Grove, AL are:

What cities near Pleasant Grove, AL are hiring for Service Desk Associate jobs?

Cities near Pleasant Grove, AL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Pleasant Grove, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,091 per year, or $18.8 per hour.

Front Desk Associate

Club4 Fitness

Trussville, AL • On-site

$12.75 - $16.50/hr

Other

Re-posted 15 days ago

Club4 Fitness rating

4.1

Company rating: 4.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

60th of 63 rated gym and leisure clubs

Job description

Front Desk Associate

Trussville - Trussville, AL 35235

Overview

Position Type Part Time

Description

Reports to: General Manager Front Desk:

Job Summary

The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join.

Responsibilities of Front Desk Associate

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the PEAK/ABC IGNITE purchasing system.
  • Assist with the new membership signing-up process.
  • Take prospective members on tours of the Club facility.
  • Update member account information, as needed.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
  • Assist in maintaining the neatness and cleanliness of the Club.
  • Complete daily Club cleaning assignments.
Qualifications

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is an absolute must!
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
  • Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • CPR / AED certification preferred.
  • Physical Demands
    • Continual standing and walking during shift.
    • Continual talking in person or on the phone during shift.
    • Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
    • Must be able to occasionally lift up to 50 lbs.
    • Regular exposure to certain chemicals related to cleaning products.

What Club4 Fitness employees say

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