Essential Duties and Responsibilities: 1. Oversee interactions at the service desk including ... associates of appointments per policy. 4. Knowledge of all opening and closing procedures ...
Essential Duties and Responsibilities: 1. Oversee interactions at the service desk including ... associates of appointments per policy. 4. Knowledge of all opening and closing procedures ...
FRONT END/CASHIER
Liberty Township, OH · On-site
$11.25 - $15.25/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Liberty Township, OH · On-site
$11.25 - $15.25/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Blue Ash, OH · On-site
$11.25 - $15.25/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Blue Ash, OH · On-site
$11.25 - $15.25/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Cincinnati, OH · On-site
$11.25 - $15.25/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Cincinnati, OH · On-site
$11.25 - $15.25/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Springboro, OH · On-site
$10.25 - $14/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
FRONT END/CASHIER
Springboro, OH · On-site
$10.25 - $14/hr
Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Deliver and encourage other associates to deliver excellent customer service * Perform cashier ...
Hotel Front Desk Manager
Cincinnati, OH · On-site
$16.25 - $21/hr
Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Hilton Brand Standards and SREE ...
Hotel Front Desk Manager
Cincinnati, OH · On-site
$16.25 - $21/hr
Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Hilton Brand Standards and SREE ...
Hotel Front Desk Manager
Cincinnati, OH · On-site
$50K/yr
Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Hilton Brand Standards and SREE ...
Quick apply
Hotel Front Desk Manager
Cincinnati, OH · On-site
$50K/yr
Works side by side with front desk associates to ensure efficient guest registration, checkout, telephone service; and ensuring the overall guest experience meets the Hilton Brand Standards and SREE ...
Pet Care Technician
Cincinnati, OH · On-site
$16 - $20/hr
Front Desk Associate, you'll play an important role in both caring for our canine guests and ... for daycare, boarding, and training services Scheduling appointments and managing daily ...
Pet Care Technician
Cincinnati, OH · On-site
$16 - $20/hr
Front Desk Associate, you'll play an important role in both caring for our canine guests and ... for daycare, boarding, and training services Scheduling appointments and managing daily ...
Guest Sales Associate Front Desk
Crescent Springs, KY · On-site
$12.50 - $15.75/hr
Guest Sales Associate Front Desk At European Wax Center ® , we're looking for a hard-working Guest ... Grow your customer service skills at a national waxing franchise. Here is what we are looking for:
Guest Sales Associate Front Desk
Crescent Springs, KY · On-site
$12.50 - $15.75/hr
Guest Sales Associate Front Desk At European Wax Center ® , we're looking for a hard-working Guest ... Grow your customer service skills at a national waxing franchise. Here is what we are looking for:
Desktop Support
$20/hr
The Service Desk Technician has one year in a service desk environment. A+, Network+, MCSE/MCSA ... An Associate's degree in Information Technology / Information Systems or equivalent work experience.
Desktop Support
$20/hr
The Service Desk Technician has one year in a service desk environment. A+, Network+, MCSE/MCSA ... An Associate's degree in Information Technology / Information Systems or equivalent work experience.
Front Desk - Early AM Shift
West Chester, OH · On-site
$15 - $20/hr
Excellent customer service and sales skills * Experience and/or certifications in personal training, group training, spin, and yoga are a plus Responsibilities: * Sell memberships and retail * Meet ...
Front Desk - Early AM Shift
West Chester, OH · On-site
$15 - $20/hr
Excellent customer service and sales skills * Experience and/or certifications in personal training, group training, spin, and yoga are a plus Responsibilities: * Sell memberships and retail * Meet ...
Front Desk - Early AM Shift
West Chester, OH · On-site
$15 - $20/hr
Excellent customer service and sales skills * Experience and/or certifications in personal training, group training, spin, and yoga are a plus Responsibilities: * Sell memberships and retail * Meet ...
Front Desk - Early AM Shift
West Chester, OH · On-site
$15 - $20/hr
Excellent customer service and sales skills * Experience and/or certifications in personal training, group training, spin, and yoga are a plus Responsibilities: * Sell memberships and retail * Meet ...
FRONT END/CASHIER
Milford, OH · On-site
$10.25 - $14/hr
Valuable associate discounts on purchases, including food, travel, technology and so much more ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...
FRONT END/CASHIER
Milford, OH · On-site
$10.25 - $14/hr
Valuable associate discounts on purchases, including food, travel, technology and so much more ... Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ...
Front Desk Clerk
Cincinnati, OH · On-site
$15/hr
It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the ... Excellent interpersonal and customer service skills including dealing with difficult and rude ...
Front Desk Clerk
Cincinnati, OH · On-site
$15/hr
It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the ... Excellent interpersonal and customer service skills including dealing with difficult and rude ...
Front Desk Agent
Cincinnati, OH · On-site
$13.75 - $17.25/hr
Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Residence Inn ...
Front Desk Agent
Cincinnati, OH · On-site
$13.75 - $17.25/hr
Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Residence Inn ...
Front Desk Clerk
West Chester, OH · On-site
$15/hr
It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the ... Excellent interpersonal and customer service skills including dealing with difficult and rude ...
New
Front Desk Clerk
West Chester, OH · On-site
$15/hr
It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the ... Excellent interpersonal and customer service skills including dealing with difficult and rude ...
New
Front Desk Agent
Cincinnati, OH · On-site
$13.75 - $17.25/hr
Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Residence Inn ...
Front Desk Agent
Cincinnati, OH · On-site
$13.75 - $17.25/hr
Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Residence Inn ...
Front Desk Agent
Cincinnati, OH · On-site
$13.75 - $17.25/hr
Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Residence Inn ...
Front Desk Agent
Cincinnati, OH · On-site
$13.75 - $17.25/hr
Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Residence Inn ...
Front Desk Ambassador
Covington, KY · On-site
$13.75 - $17.50/hr
Position Summary: * Understands guest services needs and exceed guest expectations by taking ... Maintain a good working relationship with other associates by promoting teamwork and fostering a ...
Front Desk Ambassador
Covington, KY · On-site
$13.75 - $17.50/hr
Position Summary: * Understands guest services needs and exceed guest expectations by taking ... Maintain a good working relationship with other associates by promoting teamwork and fostering a ...
Front Desk Clerk
Cincinnati, OH · On-site
$15/hr
It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the ... Excellent interpersonal and customer service skills including dealing with difficult and rude ...
Quick apply
Front Desk Clerk
Cincinnati, OH · On-site
$15/hr
It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the ... Excellent interpersonal and customer service skills including dealing with difficult and rude ...
Service Desk Associate information
See Hamilton, OH salary details
$8.06 - $10.54
6% of jobs
$10.54 - $13.03
9% of jobs
$13.78 is the 25th percentile. Wages below this are outliers.
$13.03 - $15.51
31% of jobs
The median wage is $15.87 / hr.
$15.51 - $17.99
25% of jobs
$19.61 is the 75th percentile. Wages above this are outliers.
$17.99 - $20.48
5% of jobs
$20.48 - $22.96
9% of jobs
$22.96 - $25.44
5% of jobs
$25.44 - $27.93
4% of jobs
$27.93 - $30.41
1% of jobs
$30.41 - $32.89
1% of jobs
$32.89 - $35.38
2% of jobs
$8
$18
$35
How much do service desk associate jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for service desk associate in Hamilton, OH is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.
What is a service desk associate?
Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.
What skills and qualifications are needed to be a service desk associate?
To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.
What challenges do service desk associates face, and how can they manage them?
Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are popular job titles related to Service Desk Associate jobs in Hamilton, OH?
For Service Desk Associate jobs in Hamilton, OH, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Hamilton, OH look for?
The top searched job categories for Service Desk Associate jobs in Hamilton, OH are:
What cities near Hamilton, OH are hiring for Service Desk Associate jobs?
Cities near Hamilton, OH with the most Service Desk Associate job openings:
Part-time
Posted 12 days ago
Job description
Position Title: Member Services Associate - Opening Shift
Location: Mercy HealthPlex Anderson
Type: Part Time
Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center.
The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Essential Duties and Responsibilities:
1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.
6. Effective radio communication with all departments as needed.
7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
8. Maintain an average of 5 working shifts per month to ensure ability to perform job.
9. Must be able to stand for length of shift (generally 3-6 hours at a time).
10. Other duties as assigned.
Qualifications:
• High School diploma or GED preferred.
• 1 year certificate from college or technical school preferred.
• Minimum 6 months of related experience or training preferred.
• 2-3 years of sales, reception and computer skills preferred.
• CPR/AED certification required within 90 days of hire.
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor.
• Proficient computer skills.