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Service Desk Associate Jobs in Beaumont, TX (NOW HIRING)

... guest service, recognizing our associates as our best asset, and providing value to our business ... Our Front Desk Agent will demonstrate the ability to work independently while providing excellent ...

Front Desk Agent - Marriott

Sulphur, LA · On-site

$13 - $16.25/hr

... guest service, recognizing our associates as our best asset, and providing value to our business ... Our Front Desk Agent will demonstrate the ability to work independently while providing excellent ...

... guest service, recognizing our associates as our best asset, and providing value to our business ... Our Front Desk Agent will demonstrate the ability to work independently while providing excellent ...

MEMBER SERVICES REPRESENTATIVE Front Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 4191 N. Dowlen Rd., Beaumont, Tx 77706 Reports to: Managing Partner / Assistant ...

Front Desk Sales Associate

Beaumont, TX · On-site

$11.50 - $14.50/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Front Desk Sales Associate

Beaumont, TX · On-site

$12.50 - $15.75/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

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Service Desk Associate information

See Beaumont, TX salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service desk associate in Beaumont, TX is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $22.79 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Beaumont, TX?

For Service Desk Associate jobs in Beaumont, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Beaumont, TX look for?

The top searched job categories for Service Desk Associate jobs in Beaumont, TX are:

What cities near Beaumont, TX are hiring for Service Desk Associate jobs?

Cities near Beaumont, TX with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Beaumont, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,392 per year, or $19.4 per hour.

Front Desk Agent - Marriott

CUSA, LLC

Sulphur, LA • On-site

$11 - $12/hr

Full-time

Re-posted 13 days ago


Job description

Now Hiring: Hotel Front Desk Agent
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Sulphur, LA . When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
Fosse Experience Preferred
Previous Hotel experience preferred
EEOC employer
Background check will be completed on all applicants

CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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