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Service Desk Associate Jobs in Garland, TX (NOW HIRING)

Cooper Aerobics

Service Desk Associate

Dallas, TX · On-site

Service Desk Associate Part-time. The Service Desk Associate is responsible for responding to the needs of all members at the Cooper Fitness Center. Their primary role is to coordinate check-ins and ...

New

Cooper Aerobics

Service Desk Associate

Dallas, TX · On-site

Part-time. The Service Desk Associate is responsible for responding to the needs of all members at the Cooper Fitness Center. Their primary role is to coordinate check-ins and customer service needs ...

New

Club4 Fitness

Front Desk Associate

Plano, TX · On-site

$11 - $13/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate

CLUB4 Fitness

Front Desk Associate

Flower Mound, TX · On-site

$12.25 - $15.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate

Stratton Amenities

Front Desk Associate

Dallas, TX · On-site

$13.75 - $17.75/hr

Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front ...

Stratton Amenities

Front Desk Associate

Dallas, TX · On-site

$14 - $18/hr

Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front ...

CLUB4 FITNESS

Front Desk Associate

Plano, TX · On-site

$11 - $13/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Plano, TX · On-site

$11 - $13/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Grapevine, TX · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Coppell, TX · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Coppell, TX · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Flower Mound, TX · On-site

$12.25 - $15.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

Crunch Fitness

Front Desk Associate

Arlington, TX · On-site

$12.50 - $16.25/hr

Front Desk Associate- Arlington Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Garland, TX

Service Desk Associate information

See Garland, TX salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service desk associate in Garland, TX is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.08 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Garland, TX?

The most popular types of Service Desk jobs in Garland, TX are:

What are popular job titles related to Service Desk Associate jobs in Garland, TX?

For Service Desk Associate jobs in Garland, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Garland, TX look for?

The top searched job categories for Service Desk Associate jobs in Garland, TX are:

What cities near Garland, TX are hiring for Service Desk Associate jobs?

Cities near Garland, TX with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Garland, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,915 per year, or $19.7 per hour.

Service Desk Associate

Cooper Aerobics

Dallas, TX • On-site

Other

Posted 2 days ago

New

Job description

Service Desk Associate

Part-time. The Service Desk Associate is responsible for responding to the needs of all members at the Cooper Fitness Center. Their primary role is to coordinate check-ins and customer service needs on a regular basis.

Currently seeking candidates with a desire of (up to 15 hours):

  • M-F: 10:30-3:30 PM, or 3:30 PM - 9:30 PM
  • Sat: 3:30-8:30 PM

Both of the above shift are eligible for promotion to MOD position after 90 days of employment.

Essential Duties & Responsibilities

  • Provide exemplary customer service to members, guests, vendors, and fellow teammates.
  • Respond to customer comments and questions in an appropriate and timely manner.
  • Responsible for answering and directing calls on a multi-line phone.
  • Responsible for processing point of sale transactions, laundry distribution to members, reserving tennis courts, private Pilates and other classes, locked locker and other locker room issue resolution.
  • Maintain a positive attitude and contribute towards a quality work environment; including having a high level of teamwork and cooperation as well as strong communication.
  • Support the mission statement and core values.
  • Maintain a clean, organized work environment.
  • Have complete knowledge and understanding of all services and products while educating clientele in these areas.
  • Attend all mandatory staff meetings and service related events.
  • Enforce CFC rules (i.e. shirts, closed toed shoes required, phone policy, kids polices).
  • Follow all policies and procedures for Cooper Fitness Center as designated by the Service Manager and policy and procedures manual.
  • Other duties as assigned.

Requirements

  • Experience in customer service environment (hotel, spa, fitness, or retail).
  • Excellent customer service skills required.
  • Strong ability to recommend and educate the clientele on programs and services.
  • Must be able to lift and carry up to 30 pounds.
  • CPR Certification required or complete within 30 days upon hired.

Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status, or any other classification protected by applicable law. Job openings are listed as a courtesy, and it is policy not to accept unsolicited applications or resumes.

Texas is an employment-at-will state. The employer may terminate the work relationship or change the terms and conditions of the job at any time and for any reason. The employee may also terminate the work relationship at any time. This job offer does not in any way constitute a contract. The employer also reserves the right to eliminate or alter benefits at any time. This employer participates in E-Verify.

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