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Service Desk Associate Jobs in Houston, TX (NOW HIRING)

Scenthound

Front Desk Associate

The Woodlands, TX · On-site

$11 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Scenthound

Front Desk Associate

Cypress, TX · On-site

$12 - $15/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

ECHO Suites Houston Katy West

ECHO Front Desk

Katy, TX · On-site

$16/hr

The Front Desk Associate is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel ...

Dalwadi Hospitality Management

Front Desk

Houston, TX · On-site

$12 - $15.50/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

Dalwadi Hospitality Management

Front Desk

Houston, TX

$12 - $15.50/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

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Service Desk Associate information

See Houston, TX salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for service desk associate in Houston, TX is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $22.74 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Houston, TX? The most popular types of Service Desk jobs in Houston, TX are:
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What job categories do people searching Service Desk Associate jobs in Houston, TX look for? The top searched job categories for Service Desk Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Service Desk Associate jobs? Cities near Houston, TX with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Houston, TX as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,264 per year, or $19.4 per hour.
Front Desk Associate

Front Desk Associate

Dalwadi Hospitality Management

Houston, TX • On-site

$10 - $12/hr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

MUST BE BI-LINGUAL, ENGLISH/SPANISH

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed

Are you passionate about providing exceptional guest experiences and ensuring customer satisfaction? Do you thrive in a fast-paced environment where attention to detail and good communication skills are valued?

Dalwadi Hospitality Management, a leading hotel management company based in Houston, Texas, is seeking a highly skilled Front Desk Associate to join our loving and dynamic team. As a Front Desk Associate, you will be the face of our hotel, welcoming guests, handling check-ins and check-outs efficiently, and responding to guest inquiries with enthusiasm.

Requirements:

  • Good customer service skills
  • Ability to work independently and with others
  • Good communication skills
  • Attention to detail
  • Ability to multitask
  • Displays good initiative

Essential Duties:

  • Efficiently check in guests and assign rooms
  • Follow brand standards for elite members
  • Check out guests, collect payments, and settle bills
  • Answer guest inquiries and provide recommendations
  • Handle guest service requests promptly
  • Maintain accurate records of room availability and guest accounts

Benefits:

  • Paid time off
  • Health, dental, and vision insurance
  • Employee discounts
  • Opportunity to learn and grow in the hospitality industry

Location: Houston, Texas

Headquartered in Houston, Texas, Dalwadi Hospitality Management, LLC is an experienced hotel management company offering comprehensive solutions for developing quality hospitality properties from start to finish.
The Dalwadi Hospitality Management team is comprised of talented hospitality professionals dedicated to providing outstanding experiences for our guests and associates. If you're looking for hospitality employment opportunities, including hospitality management jobs, browse through our current postings of hospitality jobs in Houston, TX and the surrounding area. We would love for you to join our dynamic team.

Education:no requirementsEmployment Type: FULL_TIME

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