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Service Desk Associate Jobs in Houston, TX (NOW HIRING)

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

MUST BE BI-LINGUAL, ENGLISH/SPANISH Dalwadi Hospitality Management - Immediate Front Desk Associate ... Good customer service skills * Ability to work independently and with others * Good communication ...

Front Desk Associate

Shenandoah, TX · On-site

$11 - $16/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Customer service experience (retail, restaurant) * Computer/ Technology proficiency * A passion for ...

Front Desk

Humble, TX · On-site

$11.75 - $15/hr

Front Desk Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you ... Good customer service skills * Ability to work independently and with others * Good communication ...

Front Desk Associate

Houston, TX · On-site

$10 - $15/hr

Front Desk Associate The Lash Lounge is the premier salon for Lash Extensions with over 100 ... We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud ...

Front Desk

Houston, TX · On-site

$13.25 - $17.25/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

Front Desk Associate

Cypress, TX · On-site

$12 - $15/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Front Desk Associate

Spring, TX · On-site

$11 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Front Desk Associate

Cypress, TX · On-site

$12 - $15/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Front Desk

Houston, TX

$12 - $15.50/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

Front Desk

Houston, TX · On-site

$12 - $15.50/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

Front Desk Associate

Pearland, TX · On-site

$12.50 - $16/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Work experience in Customer Service in the Hospitality Field * Experience with hotel operation ...

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Service Desk Associate information

See Houston, TX salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service desk associate in Houston, TX is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $22.74 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Houston, TX?

The most popular types of Service Desk jobs in Houston, TX are:

What job categories do people searching Service Desk Associate jobs in Houston, TX look for?

The top searched job categories for Service Desk Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Service Desk Associate jobs?

Cities near Houston, TX with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,264 per year, or $19.4 per hour.

$13.25 - $17.25/hr

Other

Medical, Dental, Vision, PTO

Re-posted 7 days ago


Job description

MUST BE BI-LINGUAL, ENGLISH/SPANISH
Dalwadi Hospitality Management - Immediate Front Desk Associate Needed
Are you passionate about providing exceptional guest experiences and ensuring customer satisfaction? Do you thrive in a fast-paced environment where attention to detail and good communication skills are valued?
Dalwadi Hospitality Management, a leading hotel management company based in Houston, Texas, is seeking a highly skilled Front Desk Associate to join our loving and dynamic team. As a Front Desk Associate, you will be the face of our hotel, welcoming guests, handling check-ins and check-outs efficiently, and responding to guest inquiries with enthusiasm.
Requirements:

  • Good customer service skills
  • Ability to work independently and with others
  • Good communication skills
  • Attention to detail
  • Ability to multitask
  • Displays good initiative
Essential Duties:
  • Efficiently check in guests and assign rooms
  • Follow brand standards for elite members
  • Check out guests, collect payments, and settle bills
  • Answer guest inquiries and provide recommendations
  • Handle guest service requests promptly
  • Maintain accurate records of room availability and guest accounts
Benefits:
  • Paid time off
  • Health, dental, and vision insurance
  • Employee discounts
  • Opportunity to learn and grow in the hospitality industry
Location: Houston, Texas
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount