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Service Desk Associate Jobs in Houston, TX (NOW HIRING)

Syntricate Technologies

Service Desk

Houston, TX · On-site

Syntricate Technologies is seeking a Service Desk professional to join their team. The role involves providing support as a Service Desk Agent with a focus on OSS AV and ITSC SME responsibilities.

Dalwadi Hospitality Management

Front Desk Associate

Houston, TX · On-site

$13.25 - $17.25/hr

MUST BE BI-LINGUAL, ENGLISH/SPANISH Dalwadi Hospitality Management - Immediate Front Desk Associate ... Good customer service skills * Ability to work independently and with others * Good communication ...

Scenthound

Front Desk Associate

Shenandoah, TX · On-site

$11 - $16/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Customer service experience (retail, restaurant) * Computer/ Technology proficiency * A passion for ...

Dalwadi Hospitality Management

Front Desk

Humble, TX · On-site

$11.75 - $15/hr

Front Desk Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you ... Good customer service skills * Ability to work independently and with others * Good communication ...

Dalwadi Hospitality Management

Front Desk

Houston, TX · On-site

$13.25 - $17.25/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

Scenthound

Front Desk Associate

The Woodlands, TX · On-site

$11 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Scenthound

Front Desk Associate

Cypress, TX · On-site

$12 - $15/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Scenthound

Front Desk Associate

Spring, TX · On-site

$11 - $16/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Scenthound

Front Desk Associate

Cypress, TX · On-site

$12 - $15/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

The Lash Lounge

Front Desk Associate

Houston, TX · On-site

$10 - $15/hr

Front Desk Associate The Lash Lounge is the premier salon for Lash Extensions with over 100 ... We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud ...

BDP International

IT Service Desk Admin

Houston, TX · On-site

$60 - $80/hr

IT Service Desk Admin Location: Houston - Houston, TX 77032 US (Primary) Exemption Type: Non-Exempt ... Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a ...

Dalwadi Hospitality Management

Front Desk

Houston, TX · On-site

$12 - $15.50/hr

Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you passionate about ... Good customer service skills * Ability to work independently and with others * Good communication ...

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Service Desk Associate information

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$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service desk associate in Houston, TX is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $22.74 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Houston, TX?

The most popular types of Service Desk jobs in Houston, TX are:

What are popular job titles related to Service Desk Associate jobs in Houston, TX?

For Service Desk Associate jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Houston, TX look for?

The top searched job categories for Service Desk Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Service Desk Associate jobs?

Cities near Houston, TX with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,264 per year, or $19.4 per hour.

Service Desk

Syntricate Technologies

Houston, TX • On-site

Full-time

Re-posted 27 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Service Desk professional to join their team. The role involves providing support as a Service Desk Agent with a focus on OSS AV and ITSC SME responsibilities.
Responsibilities:
• Service Desk AgentOSS AV SMEOSS ITSC SME
• IT IS_Service Desk
Qualifications:
Required:
• Service Desk Agent
• OSS AV SME
• OSS ITSC SME
• IT IS_Service Desk
• 8-10 Years experience
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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