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Service Desk Associate Jobs in Austin, TX (NOW HIRING)

Hand & Stone Massage and Facial Spa

Front Desk at Day Spa

Austin, TX · On-site

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for a friendly, energetic, and motivated Front Desk Associate who loves connecting ... Promote memberships, services, and retail products. * Schedule appointments and answer phones.

Moody's

Front Desk Clerk

Round Rock, TX · On-site

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Front Desk Associates to join our team. Previous customer service experience is a plus, but not ... required. This position is responsible for making reservations, checking in/out guests, and ...

Albertsons

Service Supervisor

Austin, TX

  • Medical

  • Dental

  • Retirement

  • PTO

This position provides leadership to cashiers, courtesy clerks, service desk associates, and other front-end team members while maintaining operational efficiency, service excellence, cash ...

New

Cowboys Fit

Front Desk Associate

Pflugerville, TX · On-site

$13.25 - $17/hr

Member Services Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Cowboys Fit. You have been selected ...

Cowboys Fit

Front Desk Associate

Pflugerville, TX · On-site

$13.25 - $17/hr

Member Services Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Cowboys Fit. You have been selected ...

D1 Training

Front Desk Associate

Cedar Park, TX · On-site

$15 - $20/hr

Able to prescribe and sell the correct service based on the client's needs/goals. Qualifications * Must be a high-energy individual. * Must have 1+ years in sales * Must have 1+ years in a customer ...

D1 Training

Front Desk Associate

Cedar Park, TX · On-site

$15 - $20/hr

Able to prescribe and sell the correct service based on the client's needs/goals. Qualifications * Must be a high-energy individual. * Must have 1+ years in sales * Must have 1+ years in a customer ...

Robert Half

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

... service desk operations while communicating clearly with both technical and non-technical staff ... Associate degree in Information Technology, Computer Science, or a related discipline, or ...

White Lodging Services Corp

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

White Lodging Services Corporation

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide hands-on leadership, associate training, and shift flow management -- coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

White Lodging Services Corporation

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide hands-on leadership, associate training, and shift flow management -- coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

White Lodging

Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

White Lodging Services Corp

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Austin, TX

Service Desk Associate information

See Austin, TX salary details

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How much do service desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service desk associate in Austin, TX is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $23.61 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Austin, TX?

The most popular types of Service Desk jobs in Austin, TX are:

What are popular job titles related to Service Desk Associate jobs in Austin, TX?

For Service Desk Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Austin, TX look for?

The top searched job categories for Service Desk Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Service Desk Associate jobs?

Cities near Austin, TX with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,791 per year, or $20.1 per hour.

Front Desk at Day Spa

Hand & Stone - 4301 W William Cannon - Austin, TX

Austin, TX • On-site

$13.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description


Hand & Stone Massage and Facial Spa – Arbor Trails (South Austin)

Join the team at Hand & Stone Massage and Facial Spa in Arbor Trails! As one of the nation's leading spa franchises with over 500 locations, we're passionate about helping people feel their best—and it all starts at the front desk.
We're looking for a friendly, energetic, and motivated Front Desk Associate who loves connecting with people and creating outstanding guest experiences. No spa experience? We'll teach you everything you need to know!
What You'll Do
  • Welcome guests and create a five-star experience.
  • Promote memberships, services, and retail products.
  • Schedule appointments and answer phones.
  • Keep the front desk organized and running smoothly.
  • Help our team exceed guest expectations every day.
What We Offer
  • Hourly pay + commission
  • Flexible full-time and part-time schedules
  • Medical, Dental, Vision & 401(k)
  • Paid training and vacation
  • Employee discounts on services and products
  • Career growth opportunities
  • Fun, supportive team environment
What We're Looking For
  • 18+ with a high school diploma or equivalent
  • Positive attitude and strong customer service skills
  • Organized, dependable, and team-oriented
  • Available to work evenings and weekends
If you love people, thrive in a fast-paced environment, and want to grow with a company that invests in its team, we'd love to hear from you!