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Service Desk Associate Jobs in Aiken, SC (NOW HIRING)

Benchmark

Front Desk Supervisor

Aiken, SC · On-site

$14.50 - $18.75/hr

... services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines ... We are committed to creating an environment where associates are respected, supported, and ...

Hyatt Place Augusta

Front Desk Agent

Augusta, GA · On-site

$11 - $14/hr

... associates, with our partners and within the communities where we operate. Essential Functions ... Maintain a high level of service and hospitality * Promptly and effectively deal with guest ...

HYATT Hotels

Front Desk Agent

Augusta, GA · On-site

$13.50 - $17/hr

... associates, with our partners and within the communities where we operate. Essential Functions ... Maintain a high level of service and hospitality * Promptly and effectively deal with guest ...

Hyatt Place Augusta

Front Desk Agent

Augusta, GA · On-site

$11 - $14/hr

... associates, with our partners and within the communities where we operate. Essential Functions ... Maintain a high level of service and hospitality * Promptly and effectively deal with guest ...

Hyatt Place Augusta

Front Desk Agent

Augusta, GA · On-site

$11 - $14/hr

... associates, with our partners and within the communities where we operate. Essential Functions ... Maintain a high level of service and hospitality * Promptly and effectively deal with guest ...

Hyatt Place Augusta

Front Desk Agent

Augusta, GA · On-site

$13.50 - $17/hr

... associates, with our partners and within the communities where we operate. Essential Functions ... Maintain a high level of service and hospitality * Promptly and effectively deal with guest ...

Hyatt Place Augusta

Front Desk Agent

Augusta, GA

$13.50 - $17/hr

... associates, with our partners and within the communities where we operate. Essential Functions ... Maintain a high level of service and hospitality * Promptly and effectively deal with guest ...

Stonebridge Companies

Front Desk Agent

Aiken, SC · On-site

$12.25 - $15.25/hr

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates excellent CUSTOMER SERVICE SKILLS * Responds to requests for service and ...

Hull Property Group

Front Desk & File Clerk

Augusta, GA · On-site

$11.50 - $14.25/hr

... service. * Coordinate front desk coverage and maintain a welcoming, professional reception area ... Associate degree required; Bachelor's degree preferred in Business Administration, Communications ...

New

Hull Property Group, LLC.

Front Desk & File Clerk

Augusta, GA · On-site

$11.50 - $14.25/hr

... service. * Coordinate front desk coverage and maintain a welcoming, professional reception area ... Associate degree required; Bachelor's degree preferred in Business Administration, Communications ...

New

Benchmark

Front Desk Agent

Aiken, SC · On-site

$20/hr

... services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines ... We are committed to creating an environment where associates are respected, supported, and ...

Ross Stores

Assistant Store Manager

Augusta, GA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand Represents and ...

Ross Stores

Assistant Store Manager

Augusta, GA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand Represents and ...

Ross Stores

Assistant Store Manager

North Augusta, SC · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand Represents and ...

Ross Stores

Assistant Store Manager

Augusta, GA · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. * Personal and Store Brand * Represents ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Aiken, SC

Service Desk Associate information

See Aiken, SC salary details

$6

$15

$28

How much do service desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service desk associate in Aiken, SC is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $18.12 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Aiken, SC?

For Service Desk Associate jobs in Aiken, SC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Aiken, SC look for?

The top searched job categories for Service Desk Associate jobs in Aiken, SC are:

What cities near Aiken, SC are hiring for Service Desk Associate jobs?

Cities near Aiken, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Aiken, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,945 per year, or $17.3 per hour.

Hotel Front Desk Clerk - Home2 Suites

PLAMONDON COMPANIES MASTER

Grovetown, GA • On-site

$12.75 - $15.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates who work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvement, education, and our relentless gracious, and urgent attention to you.
Our Front Desk Associates are the heart of our hotel, creating unforgettable experiences with their warm, welcoming personalities. You'll be the first impression guests have and the key to making their stay exceptional!
Availability:
What you'll do:

  • Greet guests with a genuine smile and friendly demeanor, making them feel right at home from the moment they arrive.
  • Manage guest bookings with precision, handling check-ins, check-outs, and inquiries while ensuring a seamless and pleasant process. You'll also answer phones, process transactions, and more, all with a positive attitude!
  • Collaborate with all departments to meet guest requests and deliver top-notch service, helping ensure every stay is smooth and stress-free.
  • Take on additional responsibilities as needed, keeping things running smoothly and supporting your team whenever necessary.
  • Stay active! This role involves staying on your feet-sitting, bending, climbing, standing, reaching, and walking for up to 90% of your day, with occasional lifting up to 60 lbs.
Why Work With Us?
  • Bi-Weekly Pay
  • Flexible Scheduling - We offer flexible shifts to fit your life, whether it's school, sports, or personal commitments. We do ask for availability on weekends and holidays during peak times.
  • College Tuition & Driver's Education Reimbursement - We invest in your future! Get support for your college tuition or driver's education to help you grow both personally and professionally.
  • Employee Discount Programs
  • Opportunities for Growth - Start with us as a Front Desk Agent and grow your career! We love promoting from within, allowing you to advance in roles or other positions within our hotel family.
  • 401(k) Program with Match - Plan for your future by participating in our 401(k) program after meeting eligibility requirements. We even offer a company match!
  • Medical, Dental, and Vision Benefits - Full-time employees are eligible for comprehensive health benefits with individual and family coverage options. Stay healthy with our medical, dental, and vision plans after the required waiting period.
  • Referral Program - Know someone who would be a great fit? Refer them, and you can earn rewards for bringing talented people to our team.

Apply Now and Start Your Journey:
Ready to kickstart your career with Plamondon Hospitality Partners? Whether you're seeking your first job or a new opportunity in hospitality, we'd love to hear from you! Apply online or stop by one of our properties in person. Don't miss out-join the Plamondon Hospitality Partners team today and be part of a company that values growth, teamwork, and exceptional service!
At Plamondon Hospitality Partners, we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. This ensures we comply with federal regulations while hiring the best talent for our team.

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