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Service Desk Associate Jobs in Moncks Corner, SC

Gold's Gym - VA/MD/SC

Front Desk Associate

Charleston, SC · On-site

$12 - $15/hr

Free uniforms Front Desk Associate The Front Desk Associate will greet and direct members, guests ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

James Island, SC · On-site

$13.25 - $17/hr

Benefits: 401(k) Employee discounts Flexible schedule Free uniforms Front Desk Associate The Front ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Planet Fitness

Front Desk Associate

Moncks Corner, SC · On-site

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Summerville, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Mount Pleasant, SC · On-site

$13.50 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Goose Creek, SC · On-site

$12.75 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

North Charleston, SC · On-site

$13.25 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Summerville, SC

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

North Charleston, SC

$13.25 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Moncks Corner, SC · On-site

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Mount Pleasant, SC · On-site

$13.25 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Charleston, SC · On-site

$13.25 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Summerville, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Charleston, SC · On-site

$13.25 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Moncks Corner, SC

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Summerville, SC · On-site

$12.50 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

North Charleston, SC

$13.25 - $17.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

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Service Desk Associate information

See Moncks Corner, SC salary details

$7

$17

$33

How much do service desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service desk associate in Moncks Corner, SC is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $20.91 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Moncks Corner, SC look for?

The top searched job categories for Service Desk Associate jobs in Moncks Corner, SC are:

What cities near Moncks Corner, SC are hiring for Service Desk Associate jobs?

Cities near Moncks Corner, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Moncks Corner, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,021 per year, or $17.8 per hour.

Service Desk Lead

Hudson Automotive Group, Inc

Charleston, SC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 hours ago

Hudson Automotive Group rating

4.2

Company rating: 4.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

148th of 152 rated car dealerships

Job description

Service Desk Lead

Hudson Automotive Group - Charleston, SC 29492

Overview

Job Shift 8am - 5pm

Description

Hudson Automotive Group is looking for an accomplished and talented Service Desk Lead to join our growing IT team. The Service Desk Lead provides top-tier support to internal and external IT clients and systems. Responsibilities include managing Hudson's IT Service Management platform, including Incident, Problem, and Change Management, as well as maintaining the service catalog. This role monitors incoming and active incidents and requests, engages in high-severity incidents, and provides timely updates to company leadership. The Service Desk Lead also uses AI and other tools to improve service delivery, streamline workflows, and enhance the client support experience.

Hudson Automotive, a third generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced IT Service Desk Analyst with a track record of success, it's time to shift your career into gear with Hudson Automotive!

What We Offer
  • Continuous Employee Professional Development (Hudson Academy)
  • Onsite position - Charleston (Corp HQ on Daniel Island)
  • Medical, Dental, Vision, and Life Insurance
  • 401k
  • Paid Time Off/Vacation/Holidays
  • Paid Training
  • Employee discounts on products & services
Who We Are Looking For
  • Highly qualified service desk manager to provide top-tier support to internal and external IT clients and systems.
  • Energetic team player with a comprehensive and up-to-date understanding of computer hardware and software.
  • Self-motivated individual with familiarity with IT Service Management frameworks such as ITIL.
Qualifications
  • Previous supervisory experience.
  • Outstanding analytical and problem-solving abilities.
  • Advanced interpersonal, communication and teamwork abilities.
  • Excellent time-management and organizational skills.
  • An associate or bachelor's degree in computer science, information systems or a related field.
  • Familiarity with a Service Desk management platform such as Service Now or Solarwinds Service Management.

Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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