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Service Desk Associate Jobs in Travelers Rest, SC

Planet Fitness

Front Desk Associate

Arden, NC · On-site

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Simpsonville, SC · On-site

$12.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Global Lending Services

Service Desk Technician

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor, identify, and report network connectivity issues to ensure associates and clients are able ... Service Desk Technician? * Minimum of a Bachelor's degree in Computer Science or related field ...

Planet Fitness

Front Desk Associate

Greer, SC · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Asheville, NC · On-site

$13.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Arden, NC · On-site

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Arden, NC

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Greenville, SC

$13.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Simpsonville, SC · On-site

$12.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Greenville, SC

$13.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Arden, NC

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Arden, NC · On-site

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Greer, SC · On-site

$12.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Simpsonville, SC

$12.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Arden, NC

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Asheville, NC · On-site

$13.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Greenville, SC · On-site

$12.25 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Greenville, SC · On-site

$13.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Travelers Rest, SC

Service Desk Associate information

See Travelers Rest, SC salary details

$8

$19

$35

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Travelers Rest, SC is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.45 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Travelers Rest, SC look for?

The top searched job categories for Service Desk Associate jobs in Travelers Rest, SC are:

What cities near Travelers Rest, SC are hiring for Service Desk Associate jobs?

Cities near Travelers Rest, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Travelers Rest, SC as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 3% Part Time, 1% Temporary, and 5% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,754 per year, or $19.1 per hour.

Service Desk Technician

Global Lending Services

Greenville, SC

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!
o   Competitive base pay and performance bonuses, dependent on role
o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o   401K with employer match and 100% immediate vesting
o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
o   Paid Volunteer Time Off (VTO) Annually
o   Tuition Reimbursement
o   Parental Leave
o   Business casual work environment

What does it mean to be a Service Desk Technician at GLS?
As a member of the Information Technology team, the Service Desk Technician provides company-wide technical support. In this position, the Help Desk Technician assists with a variety of software, hardware and networking issues and is responsible for delivering the highest level of customer service.
How will you drive value within the organization as a Service Desk Technician?
  • Evaluate, prioritize, and resolve incoming requests for assistance from users
  • Investigate, diagnose, and resolve software and hardware problems, networking, and other computer related technologies and advise users on appropriate action
  • Monitor, identify, and report network connectivity issues to ensure associates and clients are able to communicate and access company platforms
  • Log and track calls using a problem management database, and maintain historical records and related problem documentation
  • Identify and escalate situations requiring urgent attention
  • Use system deployment images and software deployment packages
What should you already know to be a successful Service Desk Technician?
  • Minimum of a Bachelor's degree in Computer Science or related field required
  • In lieu of a degree, candidates with a minimum of four (4) years' relevant work experience and at least one current technical certification (e.g. A+, N+, MCP, MCSE, CCNA, HDI, or ITIL) may be considered
  • Working knowledge of networking protocols required
  • Working knowledge of hardware, software, network, OS interaction required
  • Microsoft Technology Associate or CompTIA A+ certification preferred
  • Minimum of 1 (one) year experience in a related field preferred
Employment Requirements:
  • Remain in a stationary position up to 100% of the workday
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • Lift up to 50 pounds
  • Stoop and kneel to install computer equipment
  • This job operates in a professional office environment
  • The noise level in the work environment is usually moderately quiet
  • The work environment is primarily indoors
2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities

 
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA) 
Equal Employment Opportunity (EEO) 
Employee Polygraph Protection Act (EPPA) 
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