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Service Desk Associate Jobs in Utah (NOW HIRING)

Lodging Dynamics

Front Desk Associate

Park City, UT · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personalized service that reflects member status * Recognize and acknowledge Marriott Bonvoy Elite ... Then, your leadership will shine as you begin assisting the front desk team. From there, you will ...

Lodging Dynamics

Front Desk Associate

Park City, UT · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personalized service that reflects member status * Recognize and acknowledge Marriott Bonvoy Elite ... Then, your leadership will shine as you begin assisting the front desk team. From there, you will ...

Lodging Dynamics

Front Desk Associate

Park City, UT · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personalized service that reflects member status * Recognize and acknowledge Marriott Bonvoy Elite ... Then, your leadership will shine as you begin assisting the front desk team. From there, you will ...

FJ Management

Front Desk Associate

Salt Lake City, UT · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Guest Service Associate Hiring immediately. Shift: Full-time/Part-time, morning, afternoon, weekend shifts may be required. Pay: $17.50/hour, $800+ referral bonus available, paid holidays. As a Guest ...

MacCall

Front Desk Associate

Salt Lake City, UT · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

Crystal Inn

Front Desk Associate

West Valley City, UT

$15.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

Crystal Inn

Front Desk Associate

Salt Lake City, UT · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

MacCall

Front Desk Associate

West Valley City, UT · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

MacCall

Front Desk Associate

West Valley City, UT · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

FJ Management

Front Desk Associate

West Valley City, UT · On-site

$13.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

Park City

Hotel Front Desk Assocaite

Park City, UT · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you good at problem solving and "thinking on your feet?" If so, the Front Desk position at ... Associates who portray confidence, friendliness and enthusiasm, as well as exemplary guest service.

Lodging Dynamics

Front Desk Associate/Night Audit

Moab, UT · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Solid customer service skills * Strong written and verbal communication skills * Available Weekends What to expect in your first few months: First you will learn about the hotel and all of our ...

Scenthound

Member Sales Associate

Spanish Fork, UT · On-site

$14 - $20/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Park City Mountain

Front Desk Agent

Park City, UT · On-site

$20 - $23/hr

  • Retirement

... Service - our leading training and development experience, and wellness benefits to fuel your ... As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for ...

Park City Mountain

Front Desk Agent

Park City, UT

$20/hr

  • Retirement

... Service - our leading training and development experience, and wellness benefits to fuel your ... As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for ...

Park City Mountain

Front Desk Agent

Park City, UT

$20/hr

  • Retirement

... Service - our leading training and development experience, and wellness benefits to fuel your ... As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Utah

Service Desk Associate information

See Utah salary details

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$34

How much do service desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk associate in Utah is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $21.68 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Utah?

The most popular types of Service Desk jobs in Utah are:

What are popular job titles related to Service Desk Associate jobs in Utah?

For Service Desk Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Utah look for?

The top searched job categories for Service Desk Associate jobs in Utah are:

What cities in Utah are hiring for Service Desk Associate jobs?

Cities in Utah with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,383 per year, or $18.5 per hour.

Front Desk Associate

Lodging Dynamics

Park City, UT • On-site

$18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Location: Hotel Thaynes Park City, a Tribute Portfolio Hotel
Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy® hotel, we create signature experiences designed for Modern Maverick
Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift.
We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate.
Your role:
  • Be the face of our hotel - warmly greet and assist arriving guests
  • Uphold Marriott's hospitality standards and contribute to a welcoming atmosphere
  • Personalized service that reflects member status
  • Recognize and acknowledge Marriott Bonvoy Elite Members, ensuring elite benefits are delivered accurately and warmly
  • Handle check-ins, check outs, and room assignments efficiently and accurately
  • Books guest reservations
  • Handles confidential information, including guest records, with a high degree of integrity
  • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests
  • Collaborate across departments to deliver seamless service
  • Answers and routes call as appropriate; takes guest messages with accuracy
  • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests

What we're looking for:
  • High school diploma; or 1-3 months related experience; or equivalent combination of education and experience
  • Good understanding of procedures and practices in the hospitality industry
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • The ability to provide exceptional customer service
  • Good leadership and training abilities
  • Must be available to work weekends & holidays as needed

What to expect in your first few months:
First you will learn about the hotel and all our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!
The perks working for us:
  • Competitive hourly pay
  • Staff incentives
  • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
  • Paid time off for Full and Part time associates
  • Travel discounts at hotel & restaurant partners and franchises around the world
  • Free full day ski rentals
  • On-demand pay opportunities for instant pay between paychecks
  • Leadership development program and growth opportunities

How to apply:
Join us! Submit your application online!
Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics:
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors.
Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.

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