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Service Desk Associate Jobs in Utah (NOW HIRING)

TownePlace Suites Draper

Front Desk Associate

Draper, UT · On-site

$13 - $16.75/hr

... Desk Associate at the TownePlace Suites by Marriott in Draper. Position is full-time, 7am-3pm ... Exceptional customer service skills Basic computer skills Excellent verbal and written ...

Unisys

Service Desk

Salt Lake City, UT · On-site

... service requests. * Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

Unisys

Service Desk

Salt Lake City, UT

... service requests. Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

Unisys

Service Desk

Salt Lake City, UT · On-site

... service requests. • Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

Jellystone Park Zion

Front Desk Associate

Hurricane, UT · On-site

$12 - $15.50/hr

Ranger Station Associate Location: Jellystone Park™Zion Type: Part-Time & Full-Time positions ... Work in the snack shack, assisting with food preparation and customer service. What We Offer: * Fun ...

Woodbury Corporation

Front Desk Associate

Draper, UT · On-site

$15/hr

Employee discounts Come join our award-winning team as a Front Desk Associate at the TownePlace ... Exceptional customer service skills * Basic computer skills * Excellent verbal and written ...

CCMC

Front Desk Associate-PT

South Jordan, UT · On-site

$13.25 - $17.25/hr

Are you a customer service aficionado who loves helping people? Are you looking for a company where ... Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with ...

CCMC

Front Desk Associate-PT

South Jordan, UT · On-site

$13.25 - $17/hr

Are you a customer service aficionado who loves helping people? Are you looking for a company where ... Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with ...

Lodging Dynamics

Front Desk Associate

Park City, UT · On-site

$18/hr

Personalized service that reflects member status * Recognize and acknowledge Marriott Bonvoy Elite ... Then, your leadership will shine as you begin assisting the front desk team. From there, you will ...

Lodging Dynamics

Front Desk Associate

Park City, UT · On-site

$14.75 - $18.75/hr

Personalized service that reflects member status * Recognize and acknowledge Marriott Bonvoy Elite ... Then, your leadership will shine as you begin assisting the front desk team. From there, you will ...

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Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Utah

Service Desk Associate information

See Utah salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk associate in Utah is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $21.68 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Utah?

The most popular types of Service Desk jobs in Utah are:

What are popular job titles related to Service Desk Associate jobs in Utah?

For Service Desk Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Utah look for?

The top searched job categories for Service Desk Associate jobs in Utah are:

What cities in Utah are hiring for Service Desk Associate jobs?

Cities in Utah with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,383 per year, or $18.5 per hour.

Front Desk Associate

TownePlace Suites Draper

Draper, UT • On-site

$13 - $16.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Come join our award-winning team as a Front Desk Associate at the TownePlace Suites by Marriott in Draper. Position is full-time, 7am-3pm, shifts are mainly Sunday to Wednesday (32-39 hours per week). Opportunity for additional hours and shifts occasionally. Recent FOSSE experience a plus but not required.

Benefits (based on hours worked per week)

Daily Pay – get paid on-demand

Medical Insurance

Dental

Vision

401K Employer Match

Paid Time Off starting on first day

Free Life and Accident Insurances

Opportunities for growth and advancement within the Woodbury Group of hotels

Awesome Marriott worldwide hotel discounts (up to 75% off)

Employee Assistance Program

Employee Wellness Program

Mental Wellness Sessions

Minimum Qualifications

Exceptional customer service skills

Basic computer skills

Excellent verbal and written communication skills

Must present self in a professional manner regarding dress and grooming

Performance Expectations

Responsible for greeting and serving all guests in a courteous and professional manner

Organize, confirm, process, and conduct guest check-ins/check-outs

Ensures the safety and security of our guests and associates

Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.

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