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Service Desk Associate Jobs in Alberta (NOW HIRING)

Walmart

General Merchandise Associate

Calgary, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

General Merchandise Associate

Okotoks, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

General Merchandise Associate

Sherwood Park, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

General Merchandise Associate

Sherwood Park, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

General Merchandise Associate

Edmonton, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

(CAN) General Merchandise Associate

Calgary, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

General Merchandise Associate FT

Okotoks, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

(CAN) General Merchandise Associate

Calgary, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

Walmart

(CAN) General Merchandise Associate

Calgary, AB · On-site

CA$16.15/hr

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build ... Customer Service desk and other areas of the store. Stocking and Modular Execution Stocks ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Alberta

Service Desk Associate information

See Alberta salary details

$8

$18

$27

How much do service desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service desk associate in Alberta is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Alberta?

The most popular types of Service Desk jobs in Alberta are:

What are popular job titles related to Service Desk Associate jobs in Alberta?

For Service Desk Associate jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Alberta look for?

The top searched job categories for Service Desk Associate jobs in Alberta are:

What cities in Alberta are hiring for Service Desk Associate jobs?

Cities in Alberta with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,028 per year, or $18.8 per hour.

Order Picker: Part Time - CHINOOK

The Home Depot Canada

Calgary, AB • On-site

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system. Key Responsibilities: Ensures Customer Satisfaction Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer. Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application. Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations. Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck. Safety and Compliance Follows all Safety and Loss Prevention policies and procedures. Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Competencies: Communicates effectively Customer focus Action oriented Drives results Skills: Attention to detail Organizational skills Interpersonal skills Direct Manager/Direct Reports: Reports to Service Desk Department Supervisor Travel Requirements: NA Physical Requirements: Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Occasionally requires the ability to lift and move heavy and bulky items without assistance Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise Working Conditions: Working within a flexible schedule that includes overnight shift and may include evening and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: High School Diploma or equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Distribution experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: Knowledge of operating reach trucks and order picker machines and asset. Your email Submit

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