Service Designer Jobs in Vermont (NOW HIRING)

General SummaryThe Distribution Designer is primarily responsible for the successful delivery of distribution projects, line extensions and other projects as assigned, from design conception through construction on the electrical system. The successful candidate will be capable of learning, then demonstrating general knowledge of the electric system, GMP standards, service requirements and safe work practices into the projects they are advancing to construction. As part of project delivery, the candidate will survey existing facilities, develop electrical designs, compose required contract agreements and easements, develop cost / labor estimates and work with construction staff to gain consensus on the project. Candidate will develop customer service skills to effectively handle customer relationships, where the "customer" can take the form of a retail customer, contractor, co-worker and/or developer. Candidate will also learn to effectively balance changing and, at times, competing priorities within the workplace. This position generally is performed under supervision but does also require a high degree of self-motivation, ability to work independently and the ability to meet goals and deadlines. Typically reports to supervisor or manager. Essential Functions:Responsibilities include distribution and line extension design and construction coordination as required for both overhead and underground designs with an emphasis on cost and reliability.Assists developers in planning residential, commercial and industrial developments using least cost principals; resolves problems and questions related to various design issues.Assembles contract agreement, easement, cost estimate and any other necessary documentation associated with the project.Is forward thinking with a goal of consistently improving GMP's initiatives of being technology savvy, efficiently operated and customer-obsessed.Aims to solve customer issues though new initiatives.Coordinates all phases of jobs between customers and GMP to ensure the customer receives quality service.Responsible for working with other utility companies and third party requests.Responsible for updating systems to ensure appropriate billing and effective operations.Reviews and/or prepares engineering-quality drawings suitable for construction. Reviews as-built projects while keeping open line of communication with OS and construction group.Responsible to deliver complete work packages to field operations per construction schedule.Responsible for post project accounting functions. In storm situations will be required to provide support for restoration of system outages.Knowledge, Skills & Abilities:Team player with a positive attitude and excellent customer service skills. General knowledge of electrical utility terminology, technology, concepts, standards and regulations.General knowledge of electrical power line construction principles and technologies is desirable. Demonstrate basic analytical and problem solving skills.General computer skills including word processing, spreadsheet, e-mail, database, and ability to learn utility distribution design software.Valid Vermont driver's license with a driving record suitable for insurability. General Written, oral, interpersonal and negotiating skills with ability to communicate effectively and respectfully with people at all professional and technical levels.This level of knowledge is normally acquired through completion of an Associate's Degree in Electrical Engineering or a related technical field, or an equivalent in related experience.Working Conditions:Work is performed routinely where there is exposure to outside atmospheric conditions, heat/cold or moisture, hazardous chemical, construction sites and traffic while performing, coordinating or inspection duties at remote sites. Work involves a variation of field and office work. Work routinely includes walking in uneven terrain, construction sites, and exposure to the elements. Work also requires extended computer work within an office environment. Deadlines, workloads and customer demands during peak periods and pressure to complete projects may cause increased stress levels and extended work hours. Frequent contact with personnel throughout the organization to exchange or clarify information. Frequent contact with contractors, developers and customers regarding new or existing construction projects to exchange information.Work is performed, on a limited basis, in a climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Occasionally noise level is high and includes sounds of computer equipment (printers, telephones, etc.). No known environmental hazards are encountered in normal performance of job duties. Length of day is unpredictable: long hours may be required to accommodate workload, staffing emergencies or system failure.As part of our commitment to fair and open hiring practices, we disclose compensation. This position offers a competitive salary range of $70,000–$100,000 annually, commensurate with experience, qualifications, and the scope of responsibilities. We believe in skill, dedication, innovative thinking, and growth.About Green Mountain PowerGreen Mountain Power serves more than 275,000 residential and business customers in Vermont with electricity that's 100% carbon free and 80% renewable on an annual basis. GMP is partnering with customers to provide solutions that deliver resiliency and affordability while cutting carbon and costs for all. GMP is the first utility in the world to get a B Corp certification, meeting rigorous social, environmental, accountability and transparency standards and committing to use business as a force for good. GMP was named to Fast Company's 2024 Most Innovative Companies in the World list, the sixth time earning that honor. In 2024, 2023 and 2021 the Smart Electric Power Alliance (SEPA) honored GMP as a nationwide leader in energy transformation. And, in 2022 GMP was named to TIME's list of the 100 Most Influential Companies for its groundbreaking resiliency work to transform the grid for customers.Don't meet every single requirement? At GMP we are dedicated to building a workplace with all different kinds of people and all different kinds of backgrounds, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Green Mountain Power is an Equal Opportunity Employer
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