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Service Department Manager Jobs in Waterloo, IL (NOW HIRING)

Department Manager

Fenton, MO ยท On-site

$18/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Saint Louis, MO ยท On-site

$19.25 - $21.50/hr

Department Manager Must have management experience to be considered. Who we are: As one of the ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager

Saint Louis, MO ยท On-site

$19.25 - $21.50/hr

Department Manager Must have management experience to be considered. Who we are: As one of the ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager

Fairview Heights, IL ยท On-site

$17.10 - $28.04/hr

Department Manager Pay Rate: $17.10 to $28.04 Savers Benefits Geographic & job eligibility rules ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager

Saint Louis, MO ยท On-site

$20 - $22.25/hr

Department Manager Must have management experience to be considered. Who we are: As one of the ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Department Manager

Fairview Heights, IL ยท On-site

$17.10 - $28.04/hr

Department Manager Pay Rate: $17.10 to $28.04 Savers Benefits Geographic & job eligibility rules ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Grocery Department Manager

Saint Louis, MO ยท On-site

$43K/yr

Providing friendly, and knowledgeable service to every customer * Demonstrating flexibility in ... a Department Manager or store management role What's in it for you? * Health and retirement ...

Providing friendly, and knowledgeable service to every customer * Demonstrating flexibility in ... a Department Manager or store management role What's in it for you? * Health and retirement ...

Department Supervisor

Arnold, MO ยท On-site

$18.25 - $20.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Brentwood, MO ยท On-site

$19.25 - $21.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Saint Louis, MO ยท On-site

$20 - $22.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Showing results 21-40

Service Department Manager information

See Waterloo, IL salary details

$26.4K

$65.2K

$104.7K

How much do service department manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service department manager in Waterloo, IL is $65,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $77,300.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities near Waterloo, IL are hiring for Service Department Manager jobs?

Cities near Waterloo, IL with the most Service Department Manager job openings:

Infographic showing various Service Department Manager job openings in Waterloo, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,150 per year, or $31.3 per hour.

Department Manager

Christian Foods

Fenton, MO โ€ข On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Description:
McDonald's Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.
The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let’s talk. Make your move.
Requirements:
  • Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
  • The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
  • The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
  • The People Department Manager’s responsibilities may include making sure the restaurant hires a qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure the Crew gets off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
  • Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in the famously fast-paced McDonald’s environment. You must be 18 years or older to be a manager in our franchise-owned and operated restaurants.

Benefits Include:
  • Competitive Pay.
  • 10-15 days paid vacation.
  • 7 paid holidays for DM2/DM3.
  • Bonus Program.
  • Education through Archways to Opportunity including opportunities to earn a High School    degree, college tuition assistance, and English classes as a second language.
  • Medical, dental, and vision coverage available after 3 months as a full-time manager.
  • 401k Plan, ask for details about our contribution match.
  • Annual Performance Reviews.
  • 30% National employee Discount @ any participating McDonald’s including McDelivery.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.