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Service Department Manager Jobs in Robinson, IL (NOW HIRING)

STORE/NIGHT CLERK

Vincennes, IN ยท On-site

$11.75 - $15.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

Ensures that the food service department is open and ready for business during food service hours ... Advises store manager of any personnel situations or policy violations having an adverse effect on ...

Food Service - Huck's Food Svc Associate

Robinson, IL ยท On-site

$13.75 - $18/hr

Ensures that the food service department is open and ready for business during food service hours ... Advises store manager of any personnel situations or policy violations having an adverse effect on ...

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Service Department Manager information

See Robinson, IL salary details

$28.1K

$69.4K

$111.5K

How much do service department manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service department manager in Robinson, IL is $69,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $82,400.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities near Robinson, IL are hiring for Service Department Manager jobs?

Cities near Robinson, IL with the most Service Department Manager job openings:

Infographic showing various Service Department Manager job openings in Robinson, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,405 per year, or $33.4 per hour.

Food Service - Huck's Food Service Lead

Huck's Market

Vincennes, IN โ€ข On-site

$13.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Key responsibilities

  • Ensure the food service department is open, ready for business, and properly staffed during scheduled hours.

  • Provide prompt, courteous customer service and communicate effectively with store associates and management.

  • Maintain proper inventory levels, complete paperwork accurately, and ensure all associates follow safety and sanitation procedures.


Job description

This is so much more than just a job!
Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company.
It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Food Service Lead
Job Purpose:
Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.
Job Duties and Responsibilities:
General Management
  • Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
  • Effectively schedules associates to meet business demands using fixed schedule
  • Gives all customers prompt and courteous service
  • Effectively communicates with store associates and management
  • Follows all federal, state and local laws and ordinances pertaining to the operation of the department
  • Provides a role model of conduct for other associates in the store
  • Controls variable expenses of the department
  • Ensure all associates are in proper uniform and providing prompt, courteous customer service

Bookkeeping
  • Ensures all paperwork is done accurately and in a timely manner
  • Maintains inventory and loss within company guidelines
  • Conducts inventories as directed by management
  • Ensures all associates are properly recording all hours worked

Human Resources
  • Treats all associates with dignity and respect and uses the proper personnel management techniques
  • Ensures that all associates receive breaks
  • Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
  • Trains all new Associates on proper completion of their job duties

Security
  • Ensures all associate shift procedures are followed
  • Ensures a safe shopping and working environment
  • Ensures all safety rules are followed and protective equipment used

Merchandising
  • Ensures current sign program is posted on the date the program begins
  • Ensures current plan-o-grams being used
  • Communicates with the Division Manager any special needs or request
  • Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed

Maintenance
  • Ensures the food service appearance reflects company expectations and standards
  • All food service display cases and glass are clean
  • Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
  • Ensures all food service areas are kept clean and follows all sanitation procedures

Safety
  • Ensures that ladders are properly used
  • Ensures that lifting procedures are followed per company policy
  • Ensures that wet floor signs are used, per company policy
  • Reports accidents promptly to the Store Manager and corporate office

Huck's Bucks Loyalty App
  • Actively promote the Huck's Bucks Loyalty app to customers
  • Communicate to customers the benefits of signing up and using the app
  • Monitor transactions for potential misuse of points or discounts
  • Assist customers on how to sign up and use the app for discounts and redemption

Benefits:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
  • Opportunities for career advancement and professional development within a growing company.
  • Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.