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Service Department Manager Jobs in Springfield, OR

Fred Meyer

STORE/NIGHT CLERK

Eugene, OR · On-site

$13.50 - $18/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

TEC Equipment, Inc.

Service Advisor

Coburg, OR · On-site

Overview Our Service Department has an excellent opportunity for an entry level Service Advisor to ... Use the dealer management system to open and manage work orders and ensure efficient work flow and ...

Fred Meyer

APPAREL/CLERK

Eugene, OR · On-site

$16.75 - $22.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

Fred Meyer

APPAREL/CLERK

Eugene, OR

$17 - $22.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

Fred Meyer

GROCERY/CLERK

Eugene, OR · On-site

$15 - $17.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

Fred Meyer

GROCERY/CLERK

Eugene, OR · On-site

$14.75 - $17.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

Fred Meyer

PRODUCE/CLERK

Eugene, OR · On-site

$14.75 - $17.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ...

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All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Springfield, OR

Service Department Manager information

See Springfield, OR salary details

$29.5K

$72.8K

$117K

How much do service department manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service department manager in Springfield, OR is $72,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $86,400.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities near Springfield, OR are hiring for Service Department Manager jobs?

Cities near Springfield, OR with the most Service Department Manager job openings:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,806 per year, or $35 per hour.

Kendall Chevrolet GMC Cadillac Quick Lane Service Advisor

Kendall Auto Group

Eugene, OR • On-site

$40K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for a Quick Lane Service Advisor to join our Service Team. At Kendall Chevrolet of Eugene, our Service Department is a fast-paced environment serving clients throughout the community.


Some of the benefits of working with Kendall are:

  • Competitive pay depending on experience - annual wage range: $40,000-$56,000
  • Career path development opportunities
  • Competitive paid time off
  • Discounts on parts, service and vehicle purchases for you and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans

Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments.


Candidates must have proven strong customer service skills, the ability to multi-task, and general knowledge of automobiles and their maintenance is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.


Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.


Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.


Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.


Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers.


Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!


Requirements

We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Experience in service writing is not required, but dealership experience is preferred.

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