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Service Department Manager Jobs in Springfield, OR

Jerry's Home Improvement

Department Manager

Eugene, OR · On-site

$50K - $70K/yr

The JobEnsuring the safety of Team Members and customersDelivering World Class Customer Service and ... managing department work and labor resourcesPartnering with Purchasing and Merchandising Teams to ...

Jerry's Home Improvement

Department Manager

Eugene, OR · On-site

$50K - $70K/yr

Delivering World Class Customer Service and Jerry's business strategies * Observe, coach, and teach Sales & Stocking Team Members on all work processes * Planning & managing department work and labor ...

Home Depot

Department Supervisor

Eugene, OR · On-site

$20.50 - $23/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Home Depot

Department Supervisor

Eugene, OR

$20.50 - $23/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Home Depot

Department Supervisor

Eugene, OR

$20.50 - $23/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Home Depot

Department Supervisor

Eugene, OR · On-site

$20.50 - $23/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Walmart

Department Supervisor

Cottage Grove, OR · On-site

$65K - $100K/yr

... managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved ...

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All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Springfield, OR

Service Department Manager information

See Springfield, OR salary details

$29.5K

$72.8K

$117K

How much do service department manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service department manager in Springfield, OR is $72,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $86,400.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities near Springfield, OR are hiring for Service Department Manager jobs?

Cities near Springfield, OR with the most Service Department Manager job openings:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,806 per year, or $35 per hour.

Department Manager

Jerry's Home Improvement Center

Eugene, OR

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Jerry's Home Improvement Center rating

7.1

Company rating: 7.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

16th of 51 rated home improvement retailers

Job description

Department Manager

Jerry's is excited to announce a new career opportunity on our Management Team.

The Job

  • Ensuring the safety of Team Members and customers
  • Delivering World Class Customer Service and Jerry's business strategies
  • Observe, coach, and teach Sales & Stocking Team Members on all work processes
  • Planning & managing department work and labor resources
  • Partnering with Purchasing and Merchandising Teams to ensure merchandising plans are properly executed
  • Other duties as assigned

Requirements

  • Commitment to Jerry's Value Mission, Customer Experience Delivery Principles, and Jerry's Strategic Priorities
  • Display and attitude that is courteous, tactful, diplomatic, outgoing, and friendly
  • Passion to teach, coach, and develop a successful team
  • Keen awareness of, and attentiveness to, customer & Team Member needs
  • Ability to assess customer service needs
  • Ability to communicate effectively and maintain productive working relationships
  • Excellent verbal and written communication skills
  • Excellent organizational & time-management skills, and attention to detail

Compensation

  • Annual compensation starting at $50,000 to $70,000, including Commission Shares and overtime
  • Full-time position with Medical, Dental, Vision, and Disability benefits
  • 401(k) and Employee Stock Ownership Program

Schedule

  • Scheduled 40 - 45 hours weekly and will include opening, closing, and weekend shifts
  • Typically 5 days a week with rotating regular schedule which includes every-other weekend off, and one day off per week
  • Position available at our Eugene and Springfield locaitons

Jerry's Home Improvement Center is a drug-free work environment and an equal opportunity employer.

What Jerry's Home Improvement Center employees say

Pay

Benefits

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