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Service Department Manager Jobs in Delaware (NOW HIRING)

Manager

Smyrna, DE · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Manager

Newark, DE · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Supervisor

Lewes, DE · On-site

$20.50 - $22.75/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Claymont, DE · On-site

$20 - $22.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Newark, DE · On-site

$20 - $22.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Newark, DE · On-site

$20 - $22.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Newark, DE · On-site

$20 - $22.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Lewes, DE · On-site

$20.50 - $22.75/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Wilmington, DE · On-site

$20 - $22.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Newark, DE · On-site

$20 - $22.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Middletown, DE · On-site

$19.25 - $21.75/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Newark, DE · On-site

$20 - $22.50/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Dover, DE · On-site

$20.50 - $23/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

New Castle, DE · On-site

$20 - $22.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Dover, DE · On-site

$20.50 - $23/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Wilmington, DE · On-site

$20 - $22.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Middletown, DE · On-site

$19.25 - $21.75/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

Wilmington, DE · On-site

$20 - $22.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Department Supervisor

New Castle, DE · On-site

$20 - $22.25/hr

... in each department to ensure customers receive excellent service and can easily find the ... Store Management Team and Operations Team. Department Supervisors have strong product and ...

Showing results 21-40

Service Department Manager information

See Delaware salary details

$28.5K

$70.4K

$113.1K

How much do service department manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service department manager in Delaware is $70,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,600.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the most commonly searched types of Service Department jobs in Delaware?

The most popular types of Service Department jobs in Delaware are:

What cities in Delaware are hiring for Service Department Manager jobs?

Cities in Delaware with the most Service Department Manager job openings:

Infographic showing various Service Department Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,402 per year, or $33.8 per hour.

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,168 frontline employees who took The Breakroom Quiz

62nd of 108 rated fast food restaurants


Job description

Rawden Joint Ventures McDonald's Restaurants
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
Additional Info:
Along with competitive pay (up to $20/hr), a Manager at a Rawden Joint Ventures' owned restaurant is eligible for incredible benefits including:
• No cost Archways to Opportunity education programs including
- English Language courses
- High School completion courses
- Upfront college tuition assistance at your choice of accredited schools (up to $3,000/year)
- 100% tuition covered at Colorado Tech University (earn your Associate or Bachelor's Degree)
• Work Today, Get Paid Tomorrow
• Free 30-day DART bus pass
• Employee Referral Program ($200/employee referred)
• Flexible scheduling
• 401k with Employer Match (after service requirement met)
• Direct2Care (10 FREE telehealth visits per year for you and your dependents)
• Health Insurance (after service requirement met) *Dental/Vision/STD/Life for Assistants and above
• Paid Time Off
• Free Meal when you work (and 30% off when you aren't working)
• Free Uniforms
• Report Card recognition program (up to $400/year)
• Discount Perks (coupons and deals for your favorite stores and entertainment venues)
We are an equal opportunity employer, value diversity at our company, pride ourselves on being inclusive and do not discriminate.
The lawyers chiming in:
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. McDonald's USA has no control over employment matters at the restaurant.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US