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Service Department Manager Jobs in Delaware (NOW HIRING)

Boscov's

Retail Sales Department Manager - FT

Wilmington, DE · On-site

$16 - $19.50/hr

Retail Sales Department Manager Experienced Retail Sales Department Managers-bring your experience ... Boscov's is a chain of full service department stores serving the total family needs of our ...

Boscov's

Retail Department Manager - Gifts & Candy

DE · On-site

Retail Sales Department Manager Experienced Retail Sales Department Managers-bring your experience ... Boscov's is a chain of full service department stores serving the total family needs of our ...

H&M

Department Manager - Christiana Mall

Newark, DE · On-site

Ensure customer service is provided in all areas of the store and that your team has the ability to ... Manage your department in a cost-efficient way * Ensure correct routines in fitting room and ...

Atalnt Llc

Service Manager

Wilmington, DE · On-site

$100 - $125/hr

Position Summary The Service Manager is responsible for leading the daily operations of the electrical service department, ensuring projects and service work are completed safely, efficiently, on ...

McDonald's

Manager

New Castle, DE · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Manager

Wilmington, DE · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Manager

New Castle, DE · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Manager

Wilmington, DE · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Delaware

Service Department Manager information

See Delaware salary details

$28.5K

$70.4K

$113.1K

How much do service department manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service department manager in Delaware is $70,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,600.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the most commonly searched types of Service Department jobs in Delaware?

The most popular types of Service Department jobs in Delaware are:

What cities in Delaware are hiring for Service Department Manager jobs?

Cities in Delaware with the most Service Department Manager job openings:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $70,402 per year, or $33.8 per hour.

Retail Department Manager - Gifts & Candy

Boscov's Department Store, LLC

Christiana, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Supervise and participate in the merchandising and setup of the selling floor to maximize sales and customer service.

  • Manage the activities of the sales and stock functions.

  • Train, coach, and develop associates to improve customer service and sales performance.

Boscov's Department Store rating

6.2

Company rating: 6.2 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores

Job description

Retail Sales Department Manager 
Experienced Retail Sales Department Managers-bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Department Sales Managers to join our growing retail team. 
 

As part of a fast-paced, dynamic management team, you will supervise a team of associates to ensure they develop relationships with our customers so that each customer's needs are met in a quick and efficient manner. Your previous management experience along with your strong selling and customer service skills will ensure your success in this dynamic leadership role. If you are looking for a great opportunity to pursue a rewarding management career with a company known for quality and big savings, apply today!


Job Responsibilities 
As a member of the management team, the Retail Sales Manager will supervise and participate in the merchandising/set up of the selling floor to provide maximum sales and customer service.

Additional responsibilities of the Retail Sales Department Manager include: 

  • Managing the activities of the sales and stock functions
  • Training, coaching, and developing associates by leading by example
  • Providing in-depth product knowledge and all other components of customer service
  • Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures
  • Maintaining an awareness of advertised merchandise and ensuring all ads are set and signed properly

Job Requirements 
Successful candidates for the Retail Sales Manager should role have the ability to lead a retail sales team to actively engage customers, sell merchandise, and provide excellent customer service.

Additional requirements of the Retail Sales Department Manager include: 

  • High school diploma or equivalent; bachelor's degree, preferred
  • Prior retail sales management experience
  • Strong selling and/or customer service experience, preferred
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to learn computer systems, POS register, telxon, and interpret reports
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits 

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:

  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount  

Work where people love to shop! 
Equal Opportunity Employer 

What Boscov's Department Store employees say

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