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Service Delivery Jobs in Oregon (NOW HIRING)

Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...

As a Delivery Service Partner (DSP) Contractor with UniUni, your delivery services company will represent our brand and uphold our commitment to efficient and reliable delivery services. This ...

OR · Hybrid

The Enterprise Delivery Manager serves as a senior delivery and strategy leader responsible for organizing and overseeing enterprise-wide data initiatives. This role ensures the successful execution ...

DIRECTOR, CLIENT DELIVERY

$211K/yr

AMSURG is an independent leader in ambulatory surgery center services, operating a network of more ... The Client Delivery Director is responsible for CBO recruitment and onboarding of prospective ...

DIRECTOR, CLIENT DELIVERY

$211K/yr

AMSURG is an independent leader in ambulatory surgery center services, operating a network of more ... The Client Delivery Director is responsible for CBO recruitment and onboarding of prospective ...

Director, Customer Value Delivery

OR · Remote

$198K/yr

Director, Customer Value Delivery Location : Remote The Director, Customer Value Delivery (CVD) owns the execution and delivery integrity of Sapiens customer programs. This role sits within the ...

Director, Customer Value Delivery

OR · On-site +1

$198K/yr

Director, Customer Value Delivery Location : Remote The Director, Customer Value Delivery (CVD) owns the execution and delivery integrity of Sapiens customer programs. This role sits within the ...

Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...

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Showing results 1-20

Service Delivery information

See Oregon salary details

$30.7K

$99.3K

$169.7K

How much do service delivery jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service delivery in Oregon is $99,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What delivery service job pays the most?

In delivery service jobs, roles such as courier or driver for major companies like Amazon Flex, FedEx, and UPS tend to offer the highest pay, often due to the volume of deliveries and specialized skills required. Experienced drivers with commercial licenses or those working in high-demand areas can earn higher wages, especially with overtime or bonuses.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

How much does Amazon pay you to drive your own car?

Service delivery roles at Amazon, such as delivery drivers, typically pay between $15 and $25 per hour, depending on location, experience, and the specific delivery program. Compensation may include bonuses, tips, and mileage reimbursement for using your own vehicle, and drivers are usually required to have a valid driver's license and a reliable vehicle.

Which delivery service makes you the most money?

For service delivery roles, earnings vary based on the company, location, and delivery volume. Companies like Uber Eats, DoorDash, and Postmates often offer higher earning potential through tips and incentives, especially in busy areas. Successful delivery drivers typically maximize earnings by working peak hours and maintaining good customer ratings.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are some common challenges faced by professionals in Service Delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What are the key skills and qualifications needed to thrive in Service Delivery, and why are they important?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What is the best paying delivery company?

In the delivery industry, companies like Amazon Logistics, FedEx, and UPS are known for offering higher pay rates for delivery drivers compared to other providers. Compensation varies based on location, experience, and delivery volume, with some companies providing bonuses and benefits that can increase overall earnings.
What are the most commonly searched types of Service Delivery jobs in Oregon? The most popular types of Service Delivery jobs in Oregon are:
What cities in Oregon are hiring for Service Delivery jobs? Cities in Oregon with the most Service Delivery job openings:
Infographic showing various Service Delivery job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $99,321 per year, or $47.8 per hour.
Senior Service Delivery Manager

Senior Service Delivery Manager

Datavant

Salem, OR • On-site

$94K - $130K/yr

Full-time

Posted 7 days ago


Datavant rating

7.0

Company rating: 7.0 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

134th of 210 rated it services


Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Sr. Manager, Service Delivery leads operational execution across one or more assigned sites, ensuring the delivery of timely, high-quality, and compliant ROI services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling, drives operational performance, and ensures adherence to standardized workflows. The Manager serves as the operational heartbeat at the local level—owning throughput, quality, and people management while partnering closely with Workforce Planning, NOC, and regional leadership.

This role requires traveling to Redwood City, CA over around 50% of the time.

You will:

  • Stabilize execution across multiple sites or portfolios, resolving cross-site bottlenecks and operational risks
  • Serve as the senior point of escalation for complex operational issues (non-customer-facing)
  • Monitor KPIs (TAT, OTD, quality, productivity, aging) and drive corrective action where trends indicate risk
  • Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making
  • Support succession planning, readiness, and consistency in performance management practices
  • Partner with Managers and Supervisors to address performance issues and development needs
  • Reinforce standardized workflows and reduce operational drift, particularly during periods of change
  • Support audit readiness and compliance with HIPAA, DMPO, UAD, and internal standards
  • Identify multi-site quality trends and deploy targeted improvement actions
  • Partner with Account Management, Implementation, Workforce Planning, and NOC to support new client onboarding, remodels, and transitions
  • Support integration of global delivery and centralized operating models into Service Delivery
  • Ensure operational readiness for new tools, workflows, and training models
  • Execute and support cross-site continuous improvement initiatives and transformation pilots
  • Maintain and contribute to skills matrices and capacity optimization efforts
  • Act as a connector across Service Delivery, NOC, Training, Workforce Planning, and Shared Services

What you will bring to the table:

  • Experience managing teams in healthcare operations, HIM, or a large-scale production environment
  • Demonstrated ability to coach and develop people leaders
  • Comfort using metrics and dashboards to guide operational decision-making
    Strong understanding of HIPAA and regulated workflows
  • Problem-solving skills and the ability to respond quickly to operational fluctuations
  • Ability to collaborate cross-functionally with NOC, Workforce Planning, Training, and Shared Services

Bonus points if:

  • You have experience with ROI workflows or EMR systems
  • You have led multi-site teams
  • You have experience with Lean or continuous improvement methodologies

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$94,000—$130,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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