The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well ...
New
The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well ...
New
Service Delivery Supervisor
Vancouver, WA · On-site
$23.05 - $29.42/hr
The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service ...
New
Service Delivery Supervisor
Vancouver, WA · On-site
$23.05 - $29.42/hr
The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service ...
New
Service Delivery Supervisor
$23.05 - $29.42/hr
The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service ...
New
Quick apply
Service Delivery Supervisor
$23.05 - $29.42/hr
The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service ...
New
Service Delivery Project Manager
Portland, OR · Hybrid
$88K - $121K/yr
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
Service Delivery Project Manager
Portland, OR · Hybrid
$88K - $121K/yr
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
Service Delivery Project Manager
Beaverton, OR · Hybrid
$88K - $121K/yr
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
Service Delivery Project Manager
Beaverton, OR · Hybrid
$88K - $121K/yr
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
Service Delivery Project Manager
Hillsboro, OR · Hybrid
$88K - $121K/yr
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
Service Delivery Project Manager
Hillsboro, OR · Hybrid
$88K - $121K/yr
Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy
IT Service Delivery Lead
Newberg, OR · On-site
The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...
IT Service Delivery Lead
Newberg, OR · On-site
The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...
Network and Security Service Delivery Manager Location: - Portland, OR A Network and Security Service Delivery Manager oversees the delivery of network and security services, ensuring they align with ...
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Network and Security Service Delivery Manager Location: - Portland, OR A Network and Security Service Delivery Manager oversees the delivery of network and security services, ensuring they align with ...
IT Service Delivery Lead
Newberg, OR · On-site
The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...
IT Service Delivery Lead
Newberg, OR · On-site
The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...
Customer Service Delivery Advocate
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Driver
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Driver
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Portland, OR · On-site
$22 - $24/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Senior Service Delivery Manager
$94K - $130K/yr
Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...
Quick apply
Senior Service Delivery Manager
$94K - $130K/yr
Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making * Support succession planning, readiness, and consistency in performance ...
Service Delivery information
See Portland, OR salary details
$30.8K - $43.4K
5% of jobs
$43.4K - $56.1K
12% of jobs
$61.1K is the 25th percentile. Wages below this are outliers.
$56.1K - $68.8K
20% of jobs
$68.8K - $81.5K
12% of jobs
The median wage is $84K / yr.
$81.5K - $94.1K
5% of jobs
$94.1K - $106.8K
7% of jobs
$106.8K - $119.5K
6% of jobs
$129.8K is the 75th percentile. Wages above this are outliers.
$119.5K - $132.2K
9% of jobs
$132.2K - $144.9K
12% of jobs
$144.9K - $157.5K
9% of jobs
$157.5K - $170.2K
3% of jobs
$30.8K
$99.6K
$170.2K
How much do service delivery jobs pay per year?
As of Aug 10, 2026, the average yearly pay for service delivery in Portland, OR is $99,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $135,700.00 per year, depending on experience, location, and employer.
What is the difference between Service Delivery vs Customer Support?
| Aspect | Service Delivery | Customer Support |
|---|---|---|
| Primary Focus | Ensuring services are delivered efficiently and meet client expectations | Assisting customers with issues, questions, and troubleshooting |
| Work Environment | Project-based, client-facing, often involves coordination with multiple teams | Call centers, help desks, direct customer interaction |
| Required Skills | Project management, communication, technical knowledge | Communication, problem-solving, product knowledge |
| Common Certifications | ITIL, PMP, Service Management certifications | Customer Service certifications, ITIL |
Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.
What is service delivery?
Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.
What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?
Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.
What are the key skills and qualifications needed to thrive in service delivery?
To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.
What are the most commonly searched types of Service Delivery jobs in Portland, OR? The most popular types of Service Delivery jobs in Portland, OR are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
New
Datavant rating
7.1
Based on 103 frontline employees who took The Breakroom Quiz
147th of 223 rated it services
Job description
The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Service Delivery Manager. The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
Position Highlights:
- Full-Time: Monday-Friday 8am - 5pm PST
- Location: This role will be performed at one location Vancouver, Washington
- Lead a teams, managing workflow and maintaining quality assurance expectations for clients and Service Delivery teams
- Documenting information on multiple platforms using two computer monitors.
- Preferred, 2 years minimum Leadership, Customer Service and Data Entry and Release of Information/HIM experience
- Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement
You will:
- Have a passion to lead, train and motivate a growing and excited Team.
- Communicate and collaborate with leadership on issues, opportunities, or challenges.
- Lead Audit Team which receives requests from Payors
- Review data and provide client and leadership solutions
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
- Manage the Request coming in from the Risk Management Team of the client
- Be the leader of client locations and plan for fluctuating needs.
- Oversee the escalation calls from our centralized call centers
- Participates in project teams and committees to advance operational Strategies and initiatives
- Coordinates with location/client management on complex issues while building a strong relationship
What you will bring to the table:
- A true leadership philosophy in which the goal of the leader is to serve
- Ability to support clients and your Team working both on-site and remotely.
- 1-2 years of Health Information related experience
- Well-versed with HIPAA standards.
- A knack for presenting to leadership, clients, and your Team via Video or in person.
- Solution provider and forward thinking
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Power BI, MS Office
Bonus points if:
- EMR experience with EPIC, or Cerner.
- Previous production/metric-based work experience
- Team building and experience elevating individuals' careers.
About Datavant
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2017