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Service Delivery Jobs in Portland, OR (NOW HIRING)

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

## IT Service Delivery LeadApplyremote type: In-Personlocations: Oregon - Newberg Campustime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102550At A-dec, we do more than create ...

The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...

The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...

The IT Service Delivery Lead provides hands-on leadership in the execution and continuous improvement of IT services operations, including help desk support, endpoint lifecycle coordination, vendor ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

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Showing results 1-20

Service Delivery information

See Portland, OR salary details

$30.8K

$99.6K

$170.2K

How much do service delivery jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service delivery in Portland, OR is $99,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $135,700.00 per year, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

What are the most commonly searched types of Service Delivery jobs in Portland, OR?

The most popular types of Service Delivery jobs in Portland, OR are:

Infographic showing various Service Delivery job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $99,624 per year, or $47.9 per hour.

Service Delivery Project Manager

Beaverton, OR • Hybrid

Applied Materials
Manufacturing • 10K+ employees

$88K - $121K/yr

Full-time

Posted 13 days ago


Applied Materials rating

8.7

Company rating: 8.7 out of 10

Based on 58 frontline employees who took The Breakroom Quiz


Job description

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $88,000.00 - $121,000.00 Location: Albany,NY, Austin,TX, Beaverton,OR, Buffalo,NY, Chandler,AZ, Gloucester,MA, Hillsboro,OR, Phoenix,AZ, Portland,OR You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company

Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our benefits. General Profile: Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services.

Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Key Responsibilities As Service Delivery Project Manager, you will be responsible for assisting to develop, manage and drive the implementation of the Service Delivery Strategy, an extensive multi-year organizational change program. The Service Delivery program is a foundation of change initiatives aimed at adapting our working practices and focus areas, ensuring we can meet challenges now and in the future. Project management of Service Delivery implementation, driving progress ensuring all elements of the implementation plan are delivered on time and to a high standard.

Maintain overview of delivery of all initiatives within the Service Delivery program and lead the continuous planning and prioritization of project implementation Establish and maintain robust up-to-date project management documentation Coordinate the Service Delivery project delivery team, convening the group on a regular basis and providing support and guidance to project team members Work closely with individuals responsible for delivery of change initiatives to plan, develop, deliver, and embed change in line as outlined in the Service Delivery program Establish and maintain strong relationships with key stakeholders, with a particular focus on building a strong and trusting partnership with key project delivery staff Working with internal communications team, plan and deliver effective communication of the Service Delivery strategy Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy Regularly review progress and monitor impact against targets, working with the project team to provide progress reports to relevant senior stakeholders Maintain oversight of and manage project risks and escalate as needed Ensure that the Service Delivery program implementation is aligned with other change programs across the organization and manage interdependencies effectively Provide project management support and expertise to other People and Change projects as needed and in line with capacity. Ensure that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion. Ensure that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion

Ensure that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety. Ensure that the utilization of all material and financial resources is carried out in an effective manner.

Effectively work with other staff to maximize productivity for the project / program. Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and area of ownership is integrated with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Education: Bachelor's Degree Experience: 4 - 7 Years Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users.

If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.


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About Applied Materials

Sourced by ZipRecruiter

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development--whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. Join us as we innovate to Make Possible a Better Future!

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

1967