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Service Delivery Jobs in Michigan (NOW HIRING)

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

$15.50 - $19.50/hr

... service, and strong value proposition ... We help customers keep their operations running by delivering the right products when they need ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Showing results 21-40

Service Delivery information

See Michigan salary details

$25.3K

$81.9K

$139.9K

How much do service delivery jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service delivery in Michigan is $81,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $111,600.00 per year, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

What are the most commonly searched types of Service Delivery jobs in Michigan?

The most popular types of Service Delivery jobs in Michigan are:

Infographic showing various Service Delivery job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $81,877 per year, or $39.4 per hour.

Food Service Delivery Driver

Grand Rapids, MI • On-site

YMCA of Greater Grand Rapids
Individual, Family and Community Social Assistance • 501 - 1,000 employees

$14.35 - $17.93/hr

Part-time

Retirement

Posted 27 days ago


Job description

Description

POSITION SUMMARY:

The Food Service Delivery Driver is responsible for loading/unloading all meals to each site in a timely fashion; maintain overall cleanliness of the van; assist in cleaning the kitchen if time permits, dishes, labeling of warmers/coolers for delivery. May also be asked to pick up product from local grocery stores. The warmers/coolers that need to be loaded on a daily basis may weigh up to 50lbs. This position requires a valid chauffeur's license with good driving record. Applicants must be available Monday - Friday, 11:00 AM to 4:00 PM.


ESSENTIAL FUNCTIONS:

  • Properly labels warmers/coolers for delivery to each site
  • Assists in placing prepared meals in their proper containers
  • Maintains/cleans the van while properly filling out the vehicle check list
  • Keep records of the deliveries for each day
  • Drives delivery Van to numerous off-sites safely and in a timely fashion
  • Efficiently loads and unloads warmers/coolers into the vehicle for delivery
  • Communicates in a professional manor with each site coordinator

Performs any other functions deemed to be necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association


COMPENSATION

$14.35 - $17.93 ; Non-Exempt, Part-Time (up to 25 hours/week)


BENEFITS:

  • Free YMCA Individual Membership - Enjoy full access to facilities.
  • Retirement Savings - 12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan.
  • Paid Sick Time - Earn paid sick leave so you can focus on feeling your best when it matters most.
  • Professional Growth - Access to ongoing training, development programs, and career advancement opportunities.
  • Employee Assistance Program (EAP) - Free, confidential resources and counseling for you and your family.

Requirements

QUALIFICATIONS

High school diploma or General Education Diploma (GED); one to three months of previous delivery driving experience and/or training preferred; or equivalent combination of education and experience. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. YMCA experience preferred.


CERTIFICATES, LICENSES, REGISTRATION

  • State of Michigan criminal background clearance (ICHAT)
  • Blood Borne Pathogen training
  • Cardiopulmonary Resuscitation (CPR) Certification required within the first 60 days
  • First Aid Certification required within the first 60 days
  • Valid Michigan Driver's License
  • Valid Chauffeur's License
  • Clean Driving Record

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


TRAVEL

90-100% of local travel within the state of Michigan