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Service Delivery Program Manager Jobs in Cicero, IN

We are seeking a Program Manager who will support multiple projects and lead a growing team of ... services. * Duties may occasionally require work on weekends or holidays. * Be an ambassador who ...

The Program Manager will provide strategic oversight, operational leadership, and program management across multidisciplinary teams delivering engineering, network, logistics, and cyber capabilities.

The Program Manager will provide strategic oversight, operational leadership, and program management across multidisciplinary teams delivering engineering, network, logistics, and cyber capabilities.

Technical Program Manager Working Pattern: Fulltime - Hybrid (3 office days a week) Working ... Serve as the central point of accountability for the assigned delivery improvement initiatives ...

Join us. AECOM is seeking an experienced Program Manager to support a major project in the ... delivering a better world. As a trusted professional services firm powered by deep technical ...

Join us. AECOM is seeking an experienced Program Manager to support a major project in the ... delivering a better world. As a trusted professional services firm powered by deep technical ...

Sr Technology Program Manager

Indianapolis, IN · On-site

$110K - $111K/yr

The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage ... Monitor delivery progress against sprint commitments and program milestones. * Support release ...

New

Senior Program Manager

Indianapolis, IN · On-site

$135K - $155K/yr

Lead end-to-end delivery of complex, cross-functional transformation programs (ERP, EDI, customer ... Lead enterprise-level, multi-workstream programs with elevated risk and ambiguity, managing ...

Showing results 21-40

Service Delivery Program Manager information

See Cicero, IN salary details

$27.3K

$88.6K

$151.4K

How much do service delivery program manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service delivery program manager in Cicero, IN is $88,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $120,700.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

Is a service delivery program manager higher than a project manager?

A Service Delivery Program Manager typically oversees multiple related projects and focuses on ensuring consistent service quality across programs, making their role broader and often higher in scope than a Project Manager, who manages individual projects. While both roles require strong leadership and organizational skills, the Program Manager usually has greater strategic responsibilities and may supervise Project Managers. The hierarchy can vary by organization, but generally, the Program Manager holds a higher-level position than the Project Manager.

What does a service delivery program manager do?

A service delivery program manager oversees the planning, execution, and delivery of services to clients, ensuring they meet quality standards and contractual obligations. They coordinate between teams, manage resources, monitor performance metrics, and implement process improvements to enhance service efficiency and customer satisfaction.

What cities near Cicero, IN are hiring for Service Delivery Program Manager jobs?

Cities near Cicero, IN with the most Service Delivery Program Manager job openings:

Program Manager

Indianapolis, IN • Remote

E Tech Group
Industrial Automation Equipment Manufacturing • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national and global scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site.  

We're adding to our team and growing across our markets!  We are seeking a Program Manager who will support multiple projects and lead a growing team of engineers & technical resources with strong dotted lines to sales & project management. This is an excellent hands-on opportunity to provide technical solutions and play a vital role growing a line of business with high visibility and tremendous growth potential. This is a remote position with 30% travel.

 

You will:

  • Plans and coordinates with major clients, focusing on E Tech Group resources.
  • Manages internal and external resources to estimate, sell, and implement multiple systems across various applications and locations.
  • Acts as the primary client contact, responsible for financial decisions and long-term goals for both organizations.
  • Oversees client revenue opportunities, project pursuit, proposal development, negotiation, and order closing.
  • Supports the Program Director and Business Development Manager in creating client-specific strategies and tactical plans.
  • Ensures the technical, financial, and commercial success of solutions, maintaining project schedules, profitability, and client satisfaction.
  • Typically leads multiple or high-risk projects, with expert-level competency in maximizing value from E Tech Group products and services.
  • Duties may occasionally require work on weekends or holidays.
  • Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates. 

You have:

  • BS in Mechanical or Electrical Engineering degree or equivalent educational background.
  • 8+ years of dedicated PM experience or 
  • 10+ years in project engineering environment
  • PMP credential.
  • Proven and recognized project management leader in specific technologies and/or solutions with familiarity with industrial controls projects.  
  • Ability to develop PLC and HMI programs within one or more languages (Schneider Electric, AVEVA, Rockwell, etc.)
  • Experience with process controls instrumentation.
  • Ability to travel up to 30%.
  • Physical Requirements: Ability to stand for prolonged periods of time, lift a minimum of 50lbs and walk up and down stairs and or fixed ladders numerous times.
  • A DNA comprised of collaboration and teamwork.

Benefits & Perks: 

  • 401k + match + prompt enrollment.  E Tech Group employees are 100% vested upon entry. 
  • Prompt enrollment into Medical, Dental, and Vision benefits. 
  • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off. 
  • Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities. 

E Tech Group is an Equal Opportunity Employer.  Applicants are considered for employment without regard to race, color, religion, sex, age, disability, military status, genetic information, gender identity, sexual orientation, citizenship status, or any other basis prohibited by law.  E Tech Group will provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs. E Tech Group is an Affirmative Action Employer of individuals with disabilities and protected veterans.