Service Delivery Manager Jobs in Rockingham, NC (NOW HIRING)

The purpose of this classification is to assist with delivery and warehouse activities. The person in this classification will load/unload trucks and assist with the delivery of merchandise to customer’s home or business.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Places stock on shelves or racks and sets up merchandise and sales promotion displays.
• Performs general maintenance and grounds keeping duties for warehouse and/or store.
• Unloads merchandise from warehouse and freight trucks.
• Ensures safe operations of vehicles by assisting delivery truck drivers with directing trucks into unloading areas.
• Records deliveries on delivery record and submits to appropriate management.
• Loads truck in preparation for daily deliveries; assists with delivery, unloading and set-up.
• Obtains customer signature on receipt for pickup or delivery.
• Assists with repossessions of goods.
• Assembles merchandise as required.
• Performs customer service inspections and repairs as needed.
• Maintains cleanliness of store/warehouse interior and grounds and upholds the company’s Delivery Standards.
• Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead.

ADDITIONAL FUNCTIONS

• Assists in other store departments as required.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS

Jr. High School Diploma; six months experience in distribution or warehouse environment, shipping/receiving or delivering merchandise; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.

PERFORMANCE APTITUDES

Data Utilization: Requires the ability to assemble, process and tabulate data according to a prescribed plan.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate equipment, machinery, tools, and/or materials requiring complex and rapid adjustments.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and/or descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; may require the ability to calculate decimals and utilize principles of fractions.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in dealing with situations involving repetitive or short cycle operations or duties carried out according to set procedures.

Farmers Furniture is an Equal Opportunity Employer. The Company is committed to maintaining an environment free of harassment and discrimination.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert heavy physical effort, regularly involving some combination of climbing and balancing, stooping, kneeling, crouching and/or crawling and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderately heavy weight (up to 100 pounds) and occasionally involving handling heavier objects (in excess of 100 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents or toxic agents/chemicals.

Farmers Furniture is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.