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Service Delivery Manager Jobs in Georgetown, TX (NOW HIRING)

Thales

Senior Service Delivery Manager

Austin, TX · Hybrid

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...

Thales

Senior Service Delivery Manager

Austin, TX · On-site

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Senior Service Delivery Manager who will ensure the solution is delivered in compliance with customer requirements and Thales ...

CAI

IT Service Delivery Manager

Austin, TX

Job Summary As a Service Delivery Manager, you will lead and optimize IT service desk operations for a key client engagement in Austin, Texas. We are seeking an experienced Service Delivery Manager ...

IPsoft

CRM/Service Delivery manager

Austin, TX · On-site

Company Description IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company ...

Canyon Ranch

IT Service Delivery Manager

Spicewood, TX · Hybrid

$90K - $95K/yr

Join the innovative Information Technology team at Canyon Ranch as an IT Service Delivery Manager (Service Delivery & Client Services Manager) supporting web, application, and API management ...

Canyon Ranch

IT Service Delivery Manager

Spicewood, TX · Hybrid

$90K - $95K/yr

Join the innovative Information Technology team at Canyon Ranch as an IT Service Delivery Manager (Service Delivery & Client Services Manager) supporting web, application, and API management ...

Amat

Service Delivery Project Manager

Austin, TX · Hybrid

$88K - $121K/yr

Manage and engage stakeholders at all levels of the organization and ensure opportunities for staff and wider stakeholders to inform and shape the implementation of the Service Delivery strategy

Sourceability

Product / Delivery Manager

Austin, TX

... service teams. * Experience with .NET / SQL Server-based enterprise systems or similar business ... delivery dates without alignment with Engineering Managers and technical leaders. This role does ...

Sourceability

Product / Delivery Manager

Austin, TX · On-site

... services expedite the procurement process across a wide range of industries, including ... We are looking for a Product / Delivery Manager to act as the main bridge between business ...

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Showing results 1-20

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Georgetown, TX

Service Delivery Manager information

See Georgetown, TX salary details

$26.9K

$87.3K

$149.1K

How much do service delivery manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for service delivery manager in Georgetown, TX is $87,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $118,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What jobs make $3,000 a day?

High-level executive roles such as CEOs, CFOs, and certain specialized consultants can earn $3,000 or more per day, especially in large organizations or consulting firms. Additionally, some highly experienced service delivery managers in industries like IT or management consulting may reach this level through bonuses, profit sharing, or contract work, but such earnings are typically associated with senior leadership or niche expertise. These roles often require extensive experience, advanced certifications, and a strong professional network.

What is the highest paid delivery job?

For a Service Delivery Manager, the highest paid roles typically include senior or executive-level positions such as Director of Service Delivery or Vice President of Service Delivery, which can offer six-figure salaries. These roles often require extensive experience, leadership skills, and certifications like ITIL or PMP, and they oversee large teams and complex service operations.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do delivery managers get paid?

Delivery managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. They often require strong project management skills and certifications like PMP or Agile methodologies, which can influence salary levels.

Is a service delivery manager a good job?

A service delivery manager oversees the delivery of services to clients, ensuring quality and efficiency. The role typically requires strong communication, problem-solving skills, and knowledge of service management frameworks like ITIL; it can offer good career growth and compensation opportunities depending on the industry and organization.

What Does a Service Delivery Manager Do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What is the role of a service delivery manager?

A Service Delivery Manager oversees the delivery of services to clients, ensuring that contractual obligations are met and customer satisfaction is maintained. They coordinate between technical teams and clients, manage service performance, and implement process improvements, often using tools like ITIL frameworks. Strong communication, leadership, and problem-solving skills are essential for success in this role.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
More about Service Delivery Manager jobs
What job categories do people searching Service Delivery Manager jobs in Georgetown, TX look for? The top searched job categories for Service Delivery Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Service Delivery Manager jobs? Cities near Georgetown, TX with the most Service Delivery Manager job openings:
Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Georgetown, TX as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $87,281 per year, or $42 per hour.
Service Delivery Manager

Service Delivery Manager

Centre Technologies

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

We are excited to announce that we are expanding our team and adding a new Service Delivery Manager  

Company Culture 

At Centre, our diverse workforce drives innovation and success. We foster a collaborative environment where consultants work together to deliver tailored IT solutions that meet our clients’ unique business needs. 

Benefits 

  • Hybrid work options, paid time off, and holidays 

  • Comprehensive medical, dental, and vision coverage 

  • 401(k) with employer match 

  • Professional growth opportunities in a stable, team-oriented environment 

Position: Service Delivery Manager 

The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants, establishes best practices, and drives continuous improvement in service delivery. You’ll help define team skills, processes, and tools, ensuring efficiency and client satisfaction. As a key member of the management team, you’ll contribute to business planning and collaboration. 

Key Responsibilities 

  • Ensure quality, security, and compliance for all clients 

  • Manage work distribution and ensure timely resolution to customer issues 

  • Identify trends in reactive support and help drive automation and process efficiencies 

  • Drive proactive client management and SLA adherence 

  • Handle ticket escalation and critical issue resolution 

  • Maintain documentation and compliance standards 

  • Drive, manage and report on monthly and quarterly Service Desk KPIs 

  • Manage deployment, maintenance, and upgrades of systems and tools including servers, workstations, operating systems, hardware, software and peripherals 

  • Support onboarding for new clients  

  • Support team development and career growth 

  • Participate in recruitment and selection of new team members 

  • Review and approve time/expense entries  

Qualifications 

  • Bachelor’s degree required 

  • 5+ years of hands-on leadership experience 

  • Strong proficiency in Microsoft Office Suite 

  • Expertise in:  

  • Windows OS, Windows Server 

  • Microsoft administration tools (AD, DHCP, DNS, Group Policy) 

  • Microsoft Exchange, Citrix technologies 

  • Backup/DR strategies and system upgrades 

  • Network infrastructure and protocols (TCP/IP, DNS, DHCP) 

  • Enterprise hardware (Cisco, Dell, HP) 

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