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Service Delivery Manager Jobs in Bountiful, UT (NOW HIRING)

Choice Aviation Service Inc

Manager on Duty

Ogden, UT · On-site

$50K - $60K/yr

Reporting to the General Manager, this role is responsible for maintaining a safe, compliant, and efficient work environment while ensuring consistent service delivery and employee performance. The ...

Village Inn Walker Group

General Manager

West Valley City, UT · On-site

$48K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...

Village Inn Walker Group

General Manager

Salt Lake City, UT · On-site

$48K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...

Village Inn Walker Group

General Manager

South Jordan, UT · On-site

$48K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...

BioLegend, Inc.

Senior Manager, Field Service

Salt Lake City, UT · On-site

$112 - $149/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify and address service delivery gaps using Salesforce reports Cross-Functional Collaboration & Project Management * Work with the Sales and FAS team to help understand business needs and to ...

New

Revvity

Senior Manager, Field Service

Salt Lake City, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service delivery gaps using Salesforce reports Cross-Functional Collaboration & Project Management: Work with the Sales and FAS team to help understand business needs and to resolve customer's needs ...

Village Inn

General Manager

West Valley City, UT · On-site

$48K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...

Village Inn

General Manager

South Jordan, UT · On-site

$48K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management. * Develop and implement ...

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Showing results 21-40

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Bountiful, UT

Service Delivery Manager information

See Bountiful, UT salary details

$27.3K

$88.6K

$151.3K

How much do service delivery manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service delivery manager in Bountiful, UT is $88,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $120,700.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What cities near Bountiful, UT are hiring for Service Delivery Manager jobs?

Cities near Bountiful, UT with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Bountiful, UT as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $88,554 per year, or $42.6 per hour.

Senior Director IT Operations & Service

Dyno Nobel

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Dyno Nobel rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Brief
Oversee and enhance all IT operations, ensure seamless IT service management, and streamline operational efficiency.
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives-helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.
What You'll Do
As the Senior Director of IT Operations and Service, you will oversee and enhance all IT operations, ensure seamless IT service management, and streamline operational efficiency. Other duties include:
  • Accountable for end-to-end management of global IT services, whether delivered internally or sourced externally including technical & Infrastructure management (SaaS, Integration, SAP Basis, Pathing)
  • Manage Service Delivery teams (service Desk, Field Engineering)
  • Provide a Service Integration and Management framework.
  • Tracking, managing, and optimizing the IT resources and infrastructure across physical locations.
  • End to end Platform and Applications Lifecycle Management. Managing the full life cycle of assets from acquisition, operation - (SAP, PC, 3rd party apps, Microsoft etc.) including operational change management (i.e. general upgrades, maintenance activities)
  • Data Network Management (all routing, firewall, logical networking components)
  • Accountable for managing the 'non-strategic' vendors and their governance.
  • Defining and meeting the requirements of SLAs
  • Technology Service Management - Managing the provision of technology-based services to meet defined organizational needs
  • Asset Management - Managing the full life cycle of assets from acquisition, operation, maintenance to disposal
  • Platform and Application Management - Delivering management, technical and administrative services to support and maintain live applications
  • BAU vendor management - Managing and controlling the operation of formal contracts for the supply of products and services

What We're Looking For:
  • Bachelor's or Master's degree in Computer Science, IT, Engineering or a related field
  • 10+ years of experience in IT operations, service management or a related field, with substantial experience in leadership roles
  • Proven ability to manage IT services and operations across a global organization.
  • Deep understanding of ITIL framework, network operations, cloud computing, cybersecurity, system administration, disaster recovery, and data center management.
  • Knowledge of emerging technologies affecting IT operations is also crucial
  • Positive attitude, friendly demeanor, and a team player

What We Offer:
  • Paid vacation + 12 paid holidays + PTO days
  • Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
  • Matching 401K
  • Generous tuition reimbursement program
  • Generous paid parental leave
  • Friendly and supportive coworkers

Zero Harm for Everyone Everywhere
Value People - Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
*Dyno Nobel does not accept unsolicited agency resumes without prior contract agreements for specified role. Agencies should not forward resumes to our jobs alias, Dyno Nobel employees or any other organization location. Dyno Nobel is not responsible for any agency fees related to unsolicited resumes.*

What Dyno Nobel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dyno Nobel

Sourced by ZipRecruiter

Dyno Nobel is a global leader in the commercial explosives industry, and you can be a part of something big!

Industry

Coal, metals and minerals mining

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1865

Social media

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