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Service Delivery Manager Jobs in Nevada (NOW HIRING)

Elko Motor Company

Service Drive Manager

Elko, NV · On-site

SERVICE DRIVE MANAGER Elko Motor Company Are you customer focused, team-driven and a leader? If you ... Ensure high-quality service delivery, maintain customer satisfaction, and handle customer concerns ...

Elko Motor Company

Service Drive Manager

Elko, NV · On-site

SERVICE DRIVE MANAGER Elko Motor Company Are you customer focused, team-driven and a leader? If you ... Ensure high-quality service delivery, maintain customer satisfaction, and handle customer concerns ...

Elko Motor Company

Service Drive Manager

Elko, NV · On-site

SERVICE DRIVE MANAGER Elko Motor Company Are you customer focused, team-driven and a leader? If you ... Ensure high-quality service delivery, maintain customer satisfaction, and handle customer concerns ...

Elko Motor Company

Service Drive Manager

Elko, NV · On-site

SERVICE DRIVE MANAGER Elko Motor Company Are you customer focused, team-driven and a leader? If you ... Ensure high-quality service delivery, maintain customer satisfaction, and handle customer concerns ...

FLSmidth, Inc.

Service Center Manager, US

Reno, NV · On-site

Monitor key performance indicators (KPIs) for service delivery, customer satisfaction, and ... Manage customer relationships, including handling escalated inquiries, resolving complaints, and ...

Fusion HCR

End User Services Director

Las Vegas, NV · On-site

Key Responsibilities Team Leadership & Service Delivery * Manage a queue of EUS service requests to ensure timely response and effective support * Manage prioritization and allocation of work across ...

CCS Facility Services

Day Service Manager

Las Vegas, NV · On-site

This role is ideal for someone who takes pride in delivering exceptional customer service, building ... Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness.

Ccsbts

Day Service Manager

Las Vegas, NV

This role is ideal for someone who takes pride in delivering exceptional customer service, building ... Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness.

Pwc

Managed Services - SAP BRIM - Manager

Las Vegas, NV

$99K - $232K/yr

... client service delivery - Managing project architecture and budgeting to achieve successful outcomes - Embracing emerging technologies to drive innovation in SAP consulting services - Building ...

Michael Hohl Automotive

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

Organizational skills are essential for managing multiple service appointments and coordinating between customers and technicians to ensure timely service delivery. Problem-solving abilities help in ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Nevada

Service Delivery Manager information

See Nevada salary details

$29.5K

$95.7K

$163.4K

How much do service delivery manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service delivery manager in Nevada is $95,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $130,300.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What are the most commonly searched types of Service Delivery jobs in Nevada?

The most popular types of Service Delivery jobs in Nevada are:

What are popular job titles related to Service Delivery Manager jobs in Nevada?

For Service Delivery Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Service Delivery Manager jobs in Nevada look for?

The top searched job categories for Service Delivery Manager jobs in Nevada are:

What cities in Nevada are hiring for Service Delivery Manager jobs?

Cities in Nevada with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $95,659 per year, or $46 per hour.

Service Drive Manager

Elko Motor Company

Elko, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

SERVICE DRIVE MANAGER

Elko Motor Company

Are you customer focused, team-driven and a leader? If you are…we want YOU!

At Elko Motor Company in Elko, NV our business is better than ever, and our customer base keeps growing. Our success has been made possible through years of guest loyalty, which stems from a constant focus on the guest's complete satisfaction with our products and services. Our vision is: To be so EFFECTIVE that we are HELPFUL to others.

We are seeking a new Automotive Service Drive Manager to oversee and take our service department to the next level. If you are currently interested in supporting a growing environment, you may have the qualities needed to be our next team member.

Overview

An Automotive Service Drive Manager is a leadership position in a dealership’s service department, responsible for overseeing the day-to-day operations of the service lane and ensuring smooth, efficient service delivery. This role often reports to the Service Manager and works closely with technicians, service advisors, parts staff, and warranty teams.

Key Responsibilities

• Operational Oversight: Manage the service drive (service lane) to ensure timely vehicle turnover, proper scheduling, and efficient workflow.

• Team Leadership: Hire, train, and motivate service staff, including technicians, advisors, and support personnel, to meet business and customer expectations.

• Customer Service: Ensure high-quality service delivery, maintain customer satisfaction, and handle customer concerns promptly.

• Compliance & Quality: Enforce adherence to government regulations, service standards, and safety protocols.

• Coordination: Liaise between service advisors, technicians, and other departments to maintain smooth operations.

• Performance Monitoring: Track service metrics, customer satisfaction scores, and profitability goals.

Skills & Qualifications

• Experience: Typically 2–3+ years in a service management or senior service advisor role in a dealership.

• Leadership: Strong interpersonal and motivational skills to lead a team in a fast-paced environment.

• Technical Knowledge: Understanding of automotive service processes, parts, and equipment.

• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.

• Customer Focus: Empathy and communication skills to build trust and retain customers.

• Valid Driver’s License: Often required for driving company or customer vehicles.

• Willing to relocate.

Benefits

• Competitive salary with bonus

• FREE-No-Cost College Education

• 401k Profit Sharing with matching contribution

• Vacation, Sick/PTO, holiday leave

• Medical, dental, vision

• Voluntary Life and AD&D insurance

• Short- & long-term disability plans

• FSA program

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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