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Service Delivery Manager Jobs in Alabama (NOW HIRING)

Gulf Distributing

Class A Delivery Driver

Mobile, AL

... serviced and repaired as necessary. * At the last delivery stop load all empty pallets into one bay on each side of the truck. * Maintain a positive working relationship with the owners, managers ...

Diakon Logistics

Delivery Supervisor

Theodore, AL · On-site

$50K - $60K/yr

Delivery Supervisors report to the Delivery Manager and guide furniture/appliance deliveries by coaching and coordinating independent contractor carriers and Diakon service representatives.

Diakon Logistics

Delivery Supervisor

Theodore, AL · On-site

$50K - $60K/yr

Job Overview Delivery Supervisors report to the Delivery Manager and guide furniture/appliance deliveries by coaching and coordinating independent contractor carriers and Diakon service ...

Diakon Logistics

Delivery Supervisor

Theodore, AL · On-site

$50K - $60K/yr

Job Overview Delivery Supervisors report to the Delivery Manager and guide furniture/appliance deliveries by coaching and coordinating independent contractor carriers and Diakon service ...

Diakon Logistics

Delivery Supervisor

Theodore, AL · On-site

$50K - $60K/yr

Job Overview Delivery Supervisors report to the Delivery Manager and guide furniture/appliance deliveries by coaching and coordinating independent contractor carriers and Diakon service ...

Gulf Distributing

Class A Delivery Driver

Mobile, AL · On-site

... serviced and repaired as necessary. * At the last delivery stop load all empty pallets into one bay on each side of the truck. * Maintain a positive working relationship with the owners, managers ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Alabama

Service Delivery Manager information

See Alabama salary details

$26.3K

$85.1K

$145.5K

How much do service delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service delivery manager in Alabama is $85,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $116,000.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What job categories do people searching Service Delivery Manager jobs in Alabama look for?

The top searched job categories for Service Delivery Manager jobs in Alabama are:

What cities in Alabama are hiring for Service Delivery Manager jobs?

Cities in Alabama with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $85,146 per year, or $40.9 per hour.

Class A Delivery Driver- Alexandria

Gulf Holdings

Alexandria, AL • On-site

$15.25 - $19.25/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Gulf Distributing Company of Birmingham, LLC
Position Description Delivery Driver
Reports to: Delivery Manager
Position Objective:
The Delivery Driver is responsible for the delivery, storage and merchandising of Gulf Distributing Company products in each assigned accounts. The Delivery Driver is also responsible for safe truck operation and the return of all money, unsold product, and empties.
Description of Physical Tasks:
Keep shelves and vendors clean. Place product on hand truck or dolly (approximately 20 to 50 lbs per case). Pushes/pulls hand truck to machine or shelves and loads appropriate Gulf Distributing Company product. Climbing in and out of vehicle and proper lifting techniques.
Responsibilities Include:
  • Must report to work on time and clock in and out at appropriate times.
  • Ensure your truck is properly loaded at all times to prevent damage to the product.
  • Count your product load out and in each day with the warehouse personnel making sure both are accurate and complete. Sign the Load-out and Load-in sheets.
  • Make deliveries according to the route sequence that has been established.
  • When possible avoid deliveries during retailers busy times.
  • Ensure the product being delivered and that which is already in the account is properly rotated within the cooler, displays and backroom.
  • All products within the retail accounts must be merchandised according to the guidelines established by Gulf Distributing Company. This includes front facing packages.
  • Build, merchandise and sign displays as directed by the Salesperson(s).
  • Ensure that paper and permanent POS is used in each account in the proper manner and quantity.
  • Complete all the special attention items the Salesperson(s) or Channel Manager have communicated to you.
  • Complete all paperwork correctly and according to established procedures.
  • Collect all monies that are due for the delivery of product to the retail accounts and check them in according to established procedures.
  • Safely handle all empties and unsold product to prevent damage.
  • Attend all Safety and Drivers Meetings.
  • Call on your scheduled accounts and merchandise them completely including product from backstock.
  • Each morning prior to leaving the warehouse inspect your vehicle according to DOT regulations and adequate fluid levels.
  • Maintain in a current status the DOT required logs.
  • Obey all traffic laws when you are operating a company vehicle.
  • Courtesy on the road is important at all times. Be polite to other drivers, it is a reflection on the image of the company.
  • Park your truck so you do not interfere with the retailer's customers.
  • Ensure that your truck cab is clean and organized at all times.
  • Ensure that your truck is properly serviced and repaired as necessary.
  • At the last delivery stop load all empty pallets into one bay on each side of the truck.
  • Maintain a positive working relationship with the owners, managers, and employees of all your accounts.
  • Demonstrate a sincere interest in the business success of each account.
  • Maintain open and clear communications with all owners, managers, and other employees of Gulf Distributing Company.
  • Maintain open and clear communications with the owners, managers, and employees of all your accounts.
  • Communicate to the Delivery Manager all new competitive activity in your accounts.
  • Should you be unable to make a scheduled delivery to a retail account you must communicate the reason immediately to the Delivery Manager or Salesperson.
  • After the completion of your scheduled delivery duties check with the warehouse office personnel for possible additional assignments.
  • Ensure proper rotation is in effect in all your assigned accounts.
  • Always be aware of code dates and pick up all product you are directed to by the Salesperson(s).
  • Dress in uniform and maintain your personal appearance in a professional manner and according to company policy.
  • Properly operate, protect from damage, and return all equipment that has been issued to you (i.e. radios, hand trucks, vehicles, etc.).
  • Conduct all your activities within the guidelines of all company policies and procedures.
  • Conduct all your activities in accordance to the local, state, and federal liquor control regulations.
  • Report immediately to the Delivery Manager any traffic violations, on or off duty, that may affect your CDL or insurability when driving a company vehicle.
  • Report all accidents and injuries immediately to the Delivery Manager/Safety Coordinator.
  • Perform all your work activities in accordance to the established safe work practices, policies, and procedures.
  • All other duties as assigned.

Equal Employment Opportunity Policy: Gulf Distributing Holdings, LLC is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

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