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Service Delivery Manager Contract Jobs in Indiana

Experience working in a professional services organization or large enterprise technology ... Experience using delivery and operational metrics to support prioritization and decision-making

Contracts Manager

Indianapolis, IN · On-site

$80K - $100K/yr

... servicing, and managed servicing solutions. Our customers include the highest-volume captive auto ... The Manager, Contract Administration provides administrative and legal support in a corporate ...

Safety-Kleen in Fort Wayne, IN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Safety-Kleen in Fort Wayne, IN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

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Service Delivery Manager Contract information

See Indiana salary details

$27.6K

$89.4K

$152.7K

How much do service delivery manager contract jobs pay per year?

As of Jun 12, 2026, the average yearly pay for service delivery manager contract in Indiana is $89,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $121,800.00 per year, depending on experience, location, and employer.

How does a Service Delivery Manager on contract typically collaborate with client teams to ensure service expectations are met?

As a contract Service Delivery Manager, you'll regularly engage with client stakeholders to understand their evolving needs and expectations. You’ll coordinate between internal technical teams and the client, facilitating status meetings, clarifying service-level agreements, and proactively addressing any issues. Effective communication and relationship-building are essential, as you act as the main point of contact for operational concerns and escalations. This collaborative approach helps ensure that services are delivered smoothly and contractual obligations are consistently met.

What is the career progression of a service delivery manager?

A Service Delivery Manager typically progresses to senior management roles such as Service Delivery Director or Operations Manager, overseeing larger teams and strategic initiatives. Advancement often requires experience in project management, leadership skills, and industry certifications like ITIL or PMP.

What does a Service Delivery Manager on a contract basis do?

A Service Delivery Manager (SDM) on a contract basis oversees the delivery of services to clients, ensuring that agreed-upon standards, timelines, and budgets are met. They act as the main point of contact between clients and service teams, manage service-level agreements (SLAs), and handle any issues or escalations. Contract SDMs are typically brought in for specific projects or to cover temporary needs, and they focus on maintaining high customer satisfaction during their period of engagement.

What is the highest paid delivery job?

The highest paid delivery jobs typically include roles such as logistics managers, supply chain directors, or specialized courier services for high-value items, with salaries reaching six figures in some cases. Delivery drivers for premium or luxury services may also earn higher wages, especially with experience, tips, and advanced certifications. Compensation varies based on industry, location, and level of responsibility.

How much do delivery managers get paid?

Delivery managers typically earn between $80,000 and $130,000 annually, depending on experience, industry, and location. They often require strong project management skills and certifications like PMP or Scrum Master to command higher salaries.

What are the key skills and qualifications needed to thrive as a Service Delivery Manager (Contract), and why are they important?

To thrive as a Service Delivery Manager (Contract), you need strong project management skills, service delivery experience, and often a degree in business or IT-related fields. Familiarity with IT Service Management (ITSM) frameworks like ITIL, as well as tools such as ServiceNow or Jira, is typically required, and ITIL certification is highly valued. Exceptional communication, stakeholder management, and problem-solving abilities set successful candidates apart. These skills and qualifications are crucial for ensuring that contracted services meet client expectations, contractual obligations, and organizational goals efficiently.

What is the role of a contract delivery manager?

A contract delivery manager oversees the delivery of services or projects according to contractual agreements, ensuring that client requirements are met on time and within budget. They coordinate teams, manage stakeholder communication, and monitor performance metrics to ensure successful project completion.

What is the difference between Service Delivery Manager Contract vs Service Desk Manager?

AspectService Delivery Manager ContractService Desk Manager
CredentialsRelevant certifications (ITIL, PMP), experience in service managementITIL, HDI certifications, experience in help desk operations
Work EnvironmentClient sites, project-based, contract rolesHelp desk centers, internal IT support teams
Employer & IndustryConsulting firms, IT service providers, corporationsLarge organizations, IT departments, service providers
Search & ComparisonOften compared for contract roles managing service deliveryCompared for operational management of support teams

The Service Delivery Manager Contract typically oversees end-to-end service delivery on a contractual basis, focusing on client satisfaction and project outcomes. The Service Desk Manager manages daily help desk operations, ensuring support team efficiency. While both roles require service management certifications and involve client or internal support, the Contract role emphasizes project-based delivery, whereas the Service Desk Manager focuses on ongoing support operations.

What are the most commonly searched types of Service Delivery Manager jobs in Indiana? The most popular types of Service Delivery Manager jobs in Indiana are:
What are popular job titles related to Service Delivery Manager Contract jobs in Indiana? For Service Delivery Manager Contract jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Delivery Manager Contract jobs in Indiana look for? The top searched job categories for Service Delivery Manager Contract jobs in Indiana are:
What cities in Indiana are hiring for Service Delivery Manager Contract jobs? Cities in Indiana with the most Service Delivery Manager Contract job openings:

Manager, Contract - Mature Engine Programs

Rolls-Royce

Indianapolis, IN • Hybrid

$85K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Rolls-Royce rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

21st of 417 rated machine equipment manufacturers


Job description


Job Description

Job Title: Manager, Contract - Mature Engine Programs

Working Pattern: Fulltime

Working location: Indianapolis, IN

Rolls-Royce has been awarded a number of significant USG development programs in recent years including FLRAA, B-52 CERP and MQ-25 complimenting the existing business of providing power to established aircraft (C-130J, V22 and F35) and we are looking for experienced Contract Managers to join our team of contracting professionals to support the administration of these key programs.

The Contracts team plays a critical role in enabling new business growth, while mitigating risk. You'll have an aptitude for understanding the business and how to shape our contractual framework to make sure we balance risk and reward across a culturally diverse range of customers and partners.

As a Contracts Manager within Defence you will support a range of existing contracts and growth opportunities. This will include developing compliant proposals, negotiating and securing contracts and contract administration. This role provides the opportunity to work with senior management and executive teams both within Rolls-Royce and the customer community as we deliver against our programs.

Due to the customer facing nature of this role, there may be demands for work outside the normal core hours and the position could involve a requirement to travel, sometimes at short notice.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

What you will be doing:

  • Develop contractual solutions and strategies for complex issues (both in the win-business and contract management phases) using relevant processes and procedures.
  • Draft and negotiate contract terms with customers using appropriate techniques and strategies
  • Identify potential risks and liabilities in concepts, proposals and contracts and implement appropriate means to manage these throughout the contract lifecycle.
  • Lead activities and support others in the team with your supportive coaching style.

Basic Requirement:

  • Associate's degree in business management, Law or Finance with 7+ years' experience with managing or negotiating contracts;
  • Bachelor's degree in business management, Law or Finance with 5+ years' experience with managing or negotiating contracts; Or
  • Master's degree in business management, Law or Finance with 3+ years with managing or negotiating contracts; Or
  • PhD/JD in Business Management, Law or Finance
  • Proven interpersonal and organization skills.
  • In order to be considered for this opportunity, you must be eligible to obtain and maintain security clearance, which requires USA Citizenship.

Preferred Requirements:

  • Sound business and commercial acumen including the ability to interpret commercial issues and understand the commercial components of deals (e.g. pricing & negotiation levers) and how to influence them.
  • Previous USG contracting and/or FMS experience including responsibility for managing a substantive customer / supplier / partner relationship.
  • Excellent interpersonal and communication skills, with the ability to communicate clearly and effectively at all levels both verbally and in writing.
  • Collaborates well in a team environment, building relationships across the business and effectively influencing other areas and corporate functions.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.


Job Category
Commercial

Job Posting Date
11 Jun 2026; 00:06

Pay Range
$99,987 - $162,479-Annually


Location:

Indianapolis, IN


Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.


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