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Service Delivery Director Jobs in Texas (NOW HIRING)

Staffingine LLC

Delivery Director

Dallas, TX · On-site

$209K/yr

Job Title: Delivery Director Job Location: Dallas, USA Job Type: Contract * Lead the Quality ... Required Experience & Skills * 20+ years of experience in IT services, program delivery, or ...

o9 Solutions, Inc.

Delivery Director

Dallas, TX · On-site +1

$178K - $245K/yr

Delivery Director At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You'll thrive in a dynamic, supportive environment, growing while making a ...

o9 Solutions, Inc.

Delivery Director

Dallas, TX · On-site

$178K - $245K/yr

Delivery Director At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You'll thrive in a dynamic, supportive environment, growing while making a ...

SOLUTIONARA INC

Be Seen First

Director - Client Delivery & Global Delivery

Sugar Land, TX · On-site

$160K - $180K/yr

Financial Services Experience with enterprise platforms including: * Salesforce * Oracle JD Edwards * SAP * Microsoft Dynamics * Boomi * MuleSoft * AWS Success Measures Success will be evaluated ...

SOLUTIONARA INC

Be Seen First

Director - Client Delivery & Global Delivery

Sugar Land, TX · On-site

$160K - $180K/yr

Financial Services Experience with enterprise platforms including: * Salesforce * Oracle JD Edwards * SAP * Microsoft Dynamics * Boomi * MuleSoft * AWS Success Measures Success will be evaluated ...

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Service Delivery Director information

See Texas salary details

$34K

$198.4K

How much do service delivery director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service delivery director in Texas is $185,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $197,500.00 and $197,500.00 per year, depending on experience, location, and employer.

What does a service delivery director do?

A Service Delivery Director oversees the delivery of services to clients, ensuring that operations run smoothly and meet agreed-upon standards. They manage teams, coordinate with clients, and work to continuously improve service quality and customer satisfaction. Their role often involves setting service level agreements (SLAs), monitoring performance metrics, and resolving any issues that arise. Service Delivery Directors also play a key part in strategic planning, budgeting, and aligning service delivery with organizational goals.

What are the key skills and qualifications needed to thrive as a service delivery director?

To thrive as a Service Delivery Director, you need expertise in service management, project delivery, and a strong background in business or IT, often supported by degrees in management or information technology. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and relevant certifications such as ITIL or PMP is highly valuable. Strong leadership, problem-solving, and communication skills help build relationships with clients and lead diverse teams effectively. These competencies ensure efficient service delivery, consistent client satisfaction, and alignment with organizational goals.

How does a service delivery director typically collaborate with cross-functional teams to ensure client satisfaction?

A Service Delivery Director regularly works with cross-functional teams such as IT, operations, sales, and customer support to oversee the end-to-end delivery of services. This collaboration ensures that client requirements are clearly communicated, projects remain on schedule, and any issues are quickly addressed. Directors often facilitate meetings, align team objectives, and monitor service level agreements to maintain high client satisfaction. Building strong internal relationships and fostering a collaborative culture are essential parts of the role.

What is the difference between Service Delivery Director vs Service Manager?

AspectService Delivery DirectorService Manager
ResponsibilitiesOversees multiple service teams, strategic planning, client relationships, and overall service delivery performanceManages daily service operations, team performance, and customer satisfaction within a specific service area
Required CredentialsTypically requires a bachelor’s degree, relevant certifications (e.g., ITIL), and extensive experience in service managementUsually requires a bachelor’s degree, certifications like ITIL, and experience in service or support roles
Work EnvironmentStrategic, cross-departmental, often executive-level interactionsOperational, team-focused, customer-facing

The Service Delivery Director focuses on strategic oversight and high-level client relationships, while the Service Manager handles daily operations and team management. Both roles require relevant certifications and experience, but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Service Delivery jobs in Texas?

The most popular types of Service Delivery jobs in Texas are:

What are popular job titles related to Service Delivery Director jobs in Texas?

For Service Delivery Director jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Service Delivery Director jobs in Texas look for?

The top searched job categories for Service Delivery Director jobs in Texas are:

What cities in Texas are hiring for Service Delivery Director jobs?

Cities in Texas with the most Service Delivery Director job openings:

Service Delivery Director jobs near you
Infographic showing various Service Delivery Director job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $185,368 per year, or $89.1 per hour.

Service Delivery Director - Standards & Governance

Baker Hughes

Houston, TX • On-site

$202K/yr

Full-time

Medical, Life, Retirement

Re-posted 21 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

250th of 494 rated machine equipment manufacturers

Job description

Do you want to be a part of our Engineering team?
Are you looking for a new challenge?

Partner with the best

As an Service Delivery Director - Standards & Governance, you will be responsible for leading teams across multiple functional areas, driving innovation, and contributing to key business programs. You will apply existing technologies and methodologies in new ways to design solutions, support sales initiatives, and strengthen knowledge management across the organization.

As an Service Delivery Director - Standards & Governance, you will be responsible for:

Managing teams across multiple functional disciplines, with responsibilities spanning people leadership and technical delivery.
Developing annual action plans and research roadmaps aligned with business priorities.
Contributing to business programs and mid-term strategies for a significant part of a function or business unit.
Applying existing technologies, methodologies, and approaches in new combinations to design innovative products and systems.
Supporting sales projects by collaborating within sales teams to identify technically and economically optimal solutions.
Driving new approaches within the sales process by leveraging existing technologies in creative ways.
Leading knowledge management initiatives, including defining strategies and promoting knowledge sharing across teams.
Developing and delivering training programs while ensuring effective rollout and adoption across the organization.

Fuel your passion

To be successful in this role you will:

Have a Bachelor's degree from an accredited university or college.
Have a minimum of 5 additional years of experience in functional management.
Possess experience in applications engineering, technical support, and/or reliability engineering.
Demonstrate strong communication skills, both written and verbal.
Exhibit strong interpersonal and leadership capabilities.
Have proven ability to analyze complex problems and deliver effective solutions.
Demonstrate experience in leading programs and projects successfully.
Have the ability to document, plan, market, and execute programs effectively.
Possess well-established project management skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Monday - Friday (8 AM - 5 PM)

Working for you

Our teams are dedicated to delivering innovative engineering solutions and driving business success through collaboration and technical excellence. We value individuals who bring fresh perspectives and leadership to complex challenges. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing initiatives
Comprehensive healthcare and medical coverage
Life insurance and disability programs
Competitive compensation and financial benefits
Additional flexible and voluntary benefit options

You will be eligible to participate in company-sponsored benefit programs aligned to your role, level, and location.

This position is eligible for a competitive total rewards package, including base salary and performance-based incentives, subject to company policies.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Senior Manager - Functional Mgmt

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