Service Delivery Director Jobs in Puerto Rico (NOW HIRING)

Responsible for overseeing, directing, and administering all financial operations of the hotel under a
strong and organized control environment, with a continuous objective to deliver outstanding guest
service combined with financial profitability.

• Direct and administer all financial operations of the hotel to include, but not limited to, asset
  protection, financial reporting, systems management, keeping financial records, hotel-wide
  budget and forecasting and department management.
  • Responsible to keep accurate financial records and financial statements of the hotel ensuring
  compliance with all Generally Accepted Accounting Principles (GAAP), local and International
  Financial Reporting Standards (IFRS) and Uniform System of Accounts for the Lodging Industry
  (USALI).
  • Serve as financial advisor to hotel General Manager, management and owners. Develops, analyzes, and interprets statistical and accounting information and implements cost and expense control measures to
  maintain and achieve operating results in terms of profitability, performance against budget, and
  other matters bearing on the fiscal soundness and operating effectiveness of the organization.
  • Responsible to ensure compliance and a well-controlled environment aligned with Hilton standard
  policies and procedures. Also, responsible to develop and maintain internal specific policies as
  required.
  • Maintain and ensure a strong, consistent communication and relations with Owners’
  representatives. Ensure all reports required by ownership are consistently managed, produced,
  and timely delivered.
  • Monitor and approve all sales, purchases, salaries, and expenses of the hotel.
  • Responsible for timely compliance with all federal, state, and local corporate, payroll, social
  security and other applicable taxes or contributions.
  • Coordinates and directs the preparation of the budget and financial forecasts.
  • Ensure that all licenses, permits, and insurance policies are current and in compliance with local,
  state, and Federal requirements.
  • Monitors all contracts and agreements and advise hotel management of the terms, conditions,
  and benefits.
  • Provides financial oversight of the capital expenditure process. Ensures capital projects are
  completed within established critical path, financial projections and ensures all requests are
  properly documented and approved locally or at regional level when required.
  • Assist and counsel department heads in the interpretation and analysis of financial data,
  recommending courses of action to maximize hotel profitability.
  • Monitor and develop team member performance to include, but not limited to, providing
  supervision and professional development, scheduling, conducting counseling and evaluations
  and delivering recognition and reward.
  • Recruit, interview, and train accounting team members.
• Knowledge of federal, state, social security, and local regulations (preferred)
  • Strong leadership, management, and people skills
  • Spanish proficiency and business fluency in English.
  • Advanced-level Microsoft Excel and Power Points skills.
  Specific Job Knowledge, Skill, Ability and Competencies to be measured in the selection process:
  • Knowledge of departmental and hotel operations.
  • Knowledge of business law, federal, state, and local taxes, as well as Department of Labor
  regulations.
  • Knowledge of insurance, employee benefits, claims and liability.
  • Ability to read, write, and speak the English language to communicate effectively.
  • Ability to exercise judgment in evaluating situations and in making sound decisions.
  • Ability to analyze and interpret financial data.
  • Leadership and organizational skills (team orientation, flexible, adaptable).
  • Ability to analyze large volume of complex financial information from many sources and create
  reports, forecasts projections.
  • Good understanding of complex computerized financial systems.
  • Knowledge of Uniform Systems of Accounting.
• Knowledge of M3 accounting system and ADP