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Service Coordinator Jobs in Springfield, MA (NOW HIRING)

Atlas Copco

Service Coordinator

West Springfield, MA · Hybrid

$53K - $65K/yr

Your Role Service Scheduling - Receive incoming calls for service of compressed air equipment and installation of prime equipment, and schedule service contract customers. Work with the Service ...

Jobs for Humanity

Service Coordinators

Charlton, MA · On-site

$24 - $27.50/hr

The Service Coordinator will be responsible for the efficient scheduling and dispatching of the Master Plumber, LP Gas Installer and the Service Technicians, ensuring timely and effective service ...

Jobs for Humanity

Service Coordinators

Charlton, MA · On-site

$24 - $27.50/hr

The Service Coordinator will be responsible for the efficient scheduling and dispatching of the Master Plumber, LP Gas Installer and the Service Technicians, ensuring timely and effective service ...

Siemens

Smart Buildings Service Coordinator

Hartford, CT · On-site

$38K - $65K/yr

Our Service Coordinators coordinate the delivery of onsite and remote service activities for our customers from the initial demand creation through delivery and close-outAs a Service Coordinator, you ...

Siemens

Smart Buildings Service Coordinator

Hartford, CT · On-site

$38K - $65K/yr

Our Service Coordinators coordinate the delivery of onsite and remote service activities for our customers from the initial demand creation through delivery and close-outAs a Service Coordinator, you ...

Banfield

Client Service Coordinator Part Time

Manchester, CT · On-site

$18.25 - $24/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...

Banfield

Client Service Coordinator Full Time

Manchester, CT · On-site

$18.25 - $24/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...

Masis Staffing

Service Coordinator - Bilingual

Springfield, MA · On-site

$18.50 - $23.75/hr

Proven track record driving & executing best in class service. * Proven sales and staffing expertise. * Drive a culture of execution. * Understand Financial reporting/statements. * High level of ...

EnerSys

Senior Service Coordinator

Hartford, CT · On-site

With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. What We're Offering * Paid time off ...

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Service Coordinator information

See Springfield, MA salary details

$13

$22

$34

How much do service coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service coordinator in Springfield, MA is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.94 per hour, depending on experience, location, and employer.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Springfield, MA? The most popular types of Service jobs in Springfield, MA are:
What job categories do people searching Service Coordinator jobs in Springfield, MA look for? The top searched job categories for Service Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Service Coordinator jobs? Cities near Springfield, MA with the most Service Coordinator job openings:
Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,923 per year, or $22.6 per hour.

Service Coordinator

Atlas Copco

West Springfield, MA • Hybrid

$53K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

80th of 487 rated machine equipment manufacturers

Job description

Your role

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role
Service Scheduling  - Receive incoming calls for service of compressed air equipment and installation of prime equipment, and schedule service contract customers.  Work with the Service Manager to coordinate the activities of the Service Department and maximize Service Technician utilization. Confirm service schedules with customers. Serve as the information liaison between the Service Manager, Service Technicians, and customers - providing regular updates to customers regarding service that is in process.  Manage and control work in progress.  Report problems that service technicians are having to the Service Manager. 

   

Service Administration  - Secure purchase orders for service work, and verify terms and conditions with customers. Maintain (edit as needed) scheduled service orders in MAM and/or VisiTour (including both manual orders and service contracts).  Track and file relevant paperwork.  Order, track, follow up and expedite parts as needed. Track and file relevant paperwork. 

To succeed, you will need

Position requirements - 


   Must have excellent organizational skills. 
   Strong verbal and written communication skills; 

   Strong experience in a customer service-related role, ability to handle difficult customer situations professionally. 
   Must be detail oriented and have excellent problem-solving skills.
   Ability to collaborate well within own team and across different functions within the organization.  

   Must be able to manage multiple priorities with flexibility and have a strong commitment to customer service. 
   Self-motivated with a positive attitude. 
   Strong aptitude for learning new processes, systems and applications.  

   Ability to work under pressure, within a fast pace environment. 
   Must be proficient in Microsoft Office, including Word and Excel.
   Must be able and willing to work overtime if required
 

Experience - Minimum of two years of experience in a customer facing role.

Education - High School diploma, some college preferred.

In return, we offer

  • Drive your Career, Explore Opportunities, Realize your Passion . . .

    Attractive benefits Include:

     
    Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
    Health insurance/ Dental insurance/ Vision insurance

    Competitive Paid time off
    Life & Disability insurance

    Annual Bonus

    $53k-$65K/year. Geographically adjusted  Salary based on knowledge, skills and experience.

Job location


This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in West Springfield, MA.

Contact information

 Talent Acquisition Team: Joseph Coleman 

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Atlas Copco Compressors LLC is an equal opportunity employer and strictly prohibits discrimination against employees, applicants or any other persons involved in our operations on the basis of race, color, religion, national origin or ancestry, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity or expression (including gender nonconformity and status as a transgender or transsexual individual), age, marital status, physical or mental disability, citizenship or immigration status, uniformed servicemember status, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Atlas Copco Compressors LLC also strictly prohibits harassment of employees, applicants or any other persons involved in our operations based on any of these protected categories. These protections apply to all employment decisions, including, but not limited to, recruitment, hiring, training, promotion, and compensation.

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