Service Coordinator Jobs in Rochester, MN (NOW HIRING)

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative and inclusive team that values your ideas and contributions.
Summary:
Coordinates activities between Production, Production Planners, Support, Engineering and Materials. Coordinates continuous improvement activities within various systems and between the support functions.
Responsibilities:
• Monitors work order (WO) due dates in order to recognize trends/problems to ensure product is shipped to customer on time and to keep manufacturing management abreast of product flow
• Leads reoccurring meetings to drive closure of overdue WOs
• Coordinates rework and upgrades WOs (finding assemblies on production floor, getting assemblies to common location, coordinating release to new WO with Cage, PPS and BaaN transactions, etc.
• Serves as the focal point for machine line scheduling for backlogged machines on conflicting priorities
• Coordinates production output goal setting for any special circumstances
• Serves as the focal point for Support for changes to machine line or Wave operations PMs
• Researches and corrects over/under issue discrepancies on sub-assemblies and final assemblies
• Serves as the liaison for Configuration Analysts, Schedulers, Stockroom and Production Leaders for manufacturing order releases, priorities, holds, subassembly availability, and kit/part shortages
• Ensures timely documentation, database management, progress reports, and corrective action follow up
• Coordinates completion of ASRs and RMRs, including data entry to scrap tracker
• Tracks daily status and progress and work to resolve issues with support groups
• Reviews material discrepancy reports, locate components and make tracking adjustments, as needed
• Maintains tracker for containment inventory on the production floor
• Monitors releases to ensure alignment with customer forecast
• Works with leadership in locating and identifying aged WIP
• Coordinates movement of WIP between departments or facilities
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.
Other information:
• 2+ years of electronics manufacturing experience, 2+ years with Microsoft Office
• Ability to read, write and perform basic math
• Experience working with associated Microsoft products
• Demonstrate very good knowledge of business systems associated with production scheduling
• Ability to train Production Leaders in production scheduling concepts and procedures
• Effective organization and prioritization skills
• Effective interpersonal skills- able to mentor others
• Proven ability to complete projects in a timely manner
• Ability to support a 24/7 global business operation as required
• Demonstrate discretion, confidentiality, independent judgment and professionalism when representing the company
• Excellent written and verbal communications skills
• Ability to work well as an individual or on teams
• Demonstrate ability to work effectively with internal customers
• Understanding of and ability to use continuous improvement tools
• Participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
Education:
• High School Diploma or equivalent
Geographical Location: Minnesota:Rochester
Physical Location: Rochester, MN
Shift: Shift 1
Work Schedule: M-Th 0530-1600
Full Time
In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It's an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.
Compensation Range: $17.62to $22.03 USD. Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs.
Benefits and Other Compensation: Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws.
Application Deadline: This job posting will remain open until filled.
Additional Notices: Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state, may obtain PTO eligibility for this position by emailing careers@bench.com.
Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a "U.S. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.
Benchmark is an equal opportunity employer. We are bringing together a dynamic workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com.