Service Coordinator Jobs in Rochester, MN (NOW HIRING)

The Designated Coordinator is responsible for coordinating service delivery, evaluating program quality, and ensuring compliance with regulations for people served under Minnesota Statute 245D. This role provides leadership and oversight in residential programs, supporting 4+ individuals and guiding direct support team members.

$2,000 Hiring Bonus!*

Shifts:

Although the hours for this position are primarily Monday-Friday, the expectation is that you will be available as needed for emergencies and to meet the needs of the program.

Designated Coordinator Qualifications: 

In accordance with Minnesota Statute 245D.81 (subd. 1–5), the Designated Coordinator must meet one of the following education and experience pathways:

• Bachelor’s degree in a human services field + 1 year of fulltime direct care experience with individuals with disabilities or adults age 65+.
• Associate degree in a human services field + 2 years of fulltime direct care experience.
• Diploma in a human services field from an accredited postsecondary institution + 3 years of fulltime direct care experience.
• OR a minimum of 50 hours of education/training in human services and disabilities + 4 years of fulltime direct care experience under qualified supervision.

Job Summary:

In this role, you will assure each individual is provided guidance, encouragement, support, comfort, security, and safety through relationship building. You will advocate that each individual's health and wellness needs are met and that they are accomplishing their outcomes, hopes, and dreams by promoting independence in performing essential life skills. You will monitor and assure the administration of medication and medical treatments as prescribed by physicians. You will monitor and maintain each individual's plan and financial records per regulation and program policies and procedures. 

Designated Coordinator Responsibilities:

This is an onsite program position providing direct oversight and support of team members and people supported. The scope of this position includes:

• Program Oversight: Direct responsibility for one or more residential homes serving 4+ individuals which includes but is not limited to ensuring healthy meal options, supply and grocery fulfillment, accounts payable processing, etc.
• Service Delivery: Ensure person-centered outcomes while safeguarding health and safety through effective coordination of support.
• Team Leadership: Guidance and supervision of direct support professionals, including training, coaching, and performance management.
• Compliance & Quality Assurance: Monitoring adherence to 245D requirements, organizational policies, and regulatory standards.
• Collaboration: Partnering with behavioral analysts, therapists, medical professionals, and community stakeholders to align support.
• Direct Care: Providing a minimum of 16 scheduled hours in handson support, with additional hours as needed to meet program requirements.
• Staffing and Shift Coverage: Oversight and management of team member schedules and open shift coverage.
• Administrative Duties: Managing budgets, documentation, and communication with regulatory agencies and organizational leadership.

Additional Requirements:

• Current CPR, First Aid, and Medication Administration certification (may be obtained after hire).\
• Training in supervisory skills, team building, and leadership.
• Background Study (BGS) clearance.
• Valid driver’s license and satisfactory Motor Vehicle Record (MVR).

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us! 

*To be eligible for a hiring bonus you must meet the following requirements: 

• 40% FTE or greater
• Remain up to date on all trainings
• Maintain employment in good standing
• Work all scheduled shifts