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Service Coordinator Jobs in Rochester, MI (NOW HIRING)

About the Role We are seeking an organized and customer-focused Service Coordinator to join our team. The successful candidate will be responsible for coordinating service requests, scheduling ...

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Service Coordinator

Rochester Hills, MI · On-site

$18.25 - $23/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Service Coordinator

Troy, MI · On-site

$20 - $23/hr

About the Role As a Service Coordinator , you will manage the full lifecycle of service requests-from initial review through resolution. You'll verify job details, coordinate scheduling, support ...

Service Coordinator

Rochester, MI · On-site

$18.25 - $23/hr

Auburn Hills, MI Position Overview The Service Coordinator will perform customer service, service fulfillment coordination, and administrative functions that support the efficient operation of a ...

Service Coordinator

Rochester, MI · On-site

$18.25 - $23/hr

Auburn Hills, MI Position Overview The Service Coordinator will perform customer service, service fulfillment coordination, and administrative functions that support the efficient operation of a ...

Service Coordinator

Troy, MI

$18.75 - $23.75/hr

We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of the service department jobs; pursuing accountability. * Mindful of margin & profitability while ...

Service Coordinator

Troy, MI · On-site

$18.50 - $23.50/hr

We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of the service department jobs; pursuing accountability. * Mindful of margin & profitability while ...

Service Coordinator

Troy, MI

$18.50 - $23.50/hr

We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of the service department jobs; pursuing accountability. * Mindful of margin & profitability while ...

Service Coordinator

Clarkston, MI · On-site

$16 - $18/hr

Service Coordinator Weingartz - Clarkston, MI What You'll Be Doing * Stage equipment for service technicians and prepare the triage process for both morning and afternoon shifts. * Check in and tag ...

Service Coordinator Weingartz - Clarkston, MI What You'll Be Doing * Stage equipment for service technicians and prepare the triage process for both morning and afternoon shifts. * Check in and tag ...

Service Coordinator

Farmington Hills, MI · Hybrid

$19.50 - $24.50/hr

The Service Coordinator will be responsible for organizing, quoting, and overseeing on-site installation and repairof medical and simulated medical equipment. They will work closely with DiaMedical ...

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Service Coordinator information

See Rochester, MI salary details

$12

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$31

How much do service coordinator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for service coordinator in Rochester, MI is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.12 per hour, depending on experience, location, and employer.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Rochester, MI? The most popular types of Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Service Coordinator jobs? Cities near Rochester, MI with the most Service Coordinator job openings:
Infographic showing various Service Coordinator job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Service Coordinator

Fidia

Madison Heights, MI

$19.23 - $28.85/hr

Full-time

Re-posted 18 days ago


Job description

About the Role

We are seeking an organized and customer-focused Service Coordinator to join our team. The successful candidate will be responsible for coordinating service requests, scheduling appointments, communicating with customers and technicians, and ensuring efficient service delivery.

Key Responsibilities

  • Schedule and coordinate service appointments.
  • Act as the primary point of contact for customers regarding service inquiries.
  • Maintain accurate service records and documentation.
  • Monitor work orders and ensure timely completion.
  • Communicate with technicians, suppliers, and customers to resolve issues.
- Coordinate parts with customer deliveries

Coordinate with parts department for shipping

  • Tracking of service department tools
  • Prepare reports and update databases as required.
  • Provide excellent customer service and support.

Requirements

  • High school diploma or equivalent; associate degree preferred.

  • Previous experience in customer service, administration, or service coordination.

  • Strong organizational and multitasking skills.

  • Excellent verbal and written communication abilities.

  • Proficiency in Microsoft Office and scheduling software.

  • Ability to work independently and as part of a team.

  • Professional development opportunities

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Fidia logo

About Fidia

Sourced by ZipRecruiter

Industry

Office supplies and stationery stores

Company size

11 - 50 Employees

Headquarters location

Rochester Hills, MI, US