ZipRecruiter

Log In

1

Service Coordinator Jobs in Rochester, MI (NOW HIRING)

Sanhua

Sales Service Coordinator

Auburn Hills, MI · On-site

The Sales Service Coordinator provided assistant support to Sales Account Manager in the following functions: * Account Receivable Management * Sales Planning Support * Customer Satisfaction Survey ...

Trane Technologies plc

Service Coordinator II

Livonia, MI · On-site

$18.50 - $23.50/hr

Trane in Livonia, MI is hiring a Service Coordinator II to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational ...

MISIDE

Family Service Coordinator

Detroit, MI · On-site

$20 - $31/hr

Core elements of this position include assessment, service coordination, and developmental screening, service plan development, providing developmental interventions, re-assessment and follow-up and ...

Trane Technologies plc

Service Coordinator II

Livonia, MI

$18.50 - $23.50/hr

Trane in Livonia, MI is hiring a Service Coordinator II to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational ...

Brehob

Outside Service Coordinator

Detroit, MI · On-site

$19.50 - $24.75/hr

Why a career as an Outside Service Coordinator with Brehob? Brehob has proudly served the industry for over 70 years with leading products and best in class customer service. Competitive Benefits:

Ino-Tek, Inc.

Be Seen First

Service Coordinator Assistant

Romeo, MI · On-site

$19 - $20/hr

In-person position based in Romeo, Michigan We are seeking a Service Coordinator Assistant to provide administrative support to our service department. This role is ideal for someone who is organized ...

fng

Customer Service Coordinator

Detroit, MI · On-site

$17.75 - $23.25/hr

High School Diploma/GED * 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment * Ability to work well in a team with customer-focused ...

next page

Showing results 1-20

All JobsService JobsService Coordinator JobsService Coordinator Jobs in Rochester, MI

Service Coordinator information

See Rochester, MI salary details

$12

$20

$31

How much do service coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service coordinator in Rochester, MI is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.12 per hour, depending on experience, location, and employer.

What is a service coordinator?

A service coordinator is a professional responsible for organizing and managing services for clients, often in healthcare, social services, or community programs. They assess client needs, coordinate resources, and communicate with service providers to ensure effective support and care delivery.

What jobs pay 4000 a week without a degree?

A Service Coordinator typically earns less than $4,000 a week, but some high-paying roles in sales, real estate, or skilled trades can reach or exceed that amount without requiring a degree. These jobs often rely on experience, certifications, or commissions rather than formal education. Success in such roles depends on skills, performance, and industry demand.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant business ownership, and may involve demanding schedules or certifications.

How does a Service Coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What is the role of a service coordinator?

A service coordinator manages communication and scheduling between clients and service providers to ensure timely delivery of services. They assess client needs, coordinate resources, and monitor service quality, often using organizational and communication skills to facilitate smooth operations.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a Service Coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where certifications like PMP or advanced technical skills are valued. Senior or executive-level coordinators, such as Program Managers or Operations Directors, tend to earn the highest salaries within coordination roles, especially with extensive experience and leadership responsibilities.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a Service Coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Rochester, MI? The most popular types of Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Service Coordinator jobs? Cities near Rochester, MI with the most Service Coordinator job openings:
Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Sales Service Coordinator

Sanhua International

Auburn Hills, MI • On-site

Full-time

Posted 22 days ago

Job description

Sanhua International is looking for a Sales Service Coordinator to join our team in our Auburn Hills, MI USA office. The Sales Service Coordinator provided assistant support to Sales Account Manager in the following functions: 

  1. Account Receivable Management 

  1. Sales Planning Support 

  1. Customer Satisfaction Survey and Loop 

  1. Infor System order Management  

  Responsibilities:

 Accounts Receivable Management 

  • Oversee and manage customer accounts to ensure timely and accurate collection of payments. 

  • Monitor aging reports and follow up on overdue invoices. 

  • Invoice accepted confirmation: Confirm with customer AP system about all shipment invoices are accepted by customers and arranged in their payment pipeline with contracted payment term time. Confirmation activities need to be weekly for web payment portal available customers and monthly for other customer through monthly AR statement confirmation. If there is any discrepancy between customer’s invoice acceptance and company invoice record, coordinate logistic team to make sure they align with customer about shipment delivery status, ensure alignment and closure between company invoice record and customer invoice acceptance record. Escalated to related Sales Account Manager if the situation need.   

  • Current month payment AR confirmation: Align with customers about their current month payment plan and company current month due AR list. If there is any discrepancy, identify the reason and work with customers to solve the discrepancy. Escalated to related Sales Account Manager if the situation need. 

  • Over Due AR(ODAR) handling: Follow company AR management process, identify over due AR reasons to solve the ODAR issues. If ODAR is specific due to quality, logistics or price discrepancy charge back, initiate appropriate OA process to identify if it is company’s responsibility to bear the charge back cost to write off from ODAR records, if it is not company’s responsibility to bear the charge back cost, collect evidence provide internal responsible team to appeal with customer to retrieve the charge back payment.   

  • Coordinate with finance and sales teams to resolve discrepancies or disputes. 

  • Maintain detailed records and update reports of payment status, charge back reason and internal/external communications. 

Sales Planning Support  

  • Monthly, prepare and propose a rolling N+3 monthly sales plan (i.e., forecast for the next three months) for Sales Manager’s final determination. 

  • Annually, prepare and propose the annual sales plan and 3-5 years sales plan as required, for Sales Manager’s final determination 

  • Analyze historical sales data, market trends, and customer demand to support planning. 

  • Collaborate with the Sales Manager to finalize and adjust Sales Plan based on business priorities. 

Customer Satisfaction & Feedback Loop  

  • Organize and implement customer satisfaction surveys quarterly.

  • Collect and analyze feedback to identify areas for improvement. 

  • Coordinate with internal teams to ensure corrective actions are taken. 

  • Communicate outcomes and improvements back to customers to close the feedback loop. 

Infor System Order Management  

  • Manage the Infor ERP system for processing sample, tooling, and service orders. 

  • Ensure accurate entry, tracking, and fulfillment of orders. 

  • Liaise with production, logistics, and sales teams to ensure timely delivery. 

  • Troubleshoot system or order issues and escalate as needed. 

Requirements: 

  • Bachelor's degree in business administration, Accounting, Supply Chain, Marketing or a Automotive tech related field. 
  • Minimum 1-3 years of relevant experience in AR management or Sales planning, preferably in a manufacturing or automotive environment. 

  • Proficiency in ERP systems (Infor, SAP, ERP, or equivalent) for managing sample, tooling and service order. 

  • Strong command of Microsoft Excel and data analysis tools for sales planning and AR tracking. 

  • Deep understanding of accounts receivable processes, including: Payment tracking, Dispute resolution, Customer communication and escalation 

  • Strong analytical and problem-solving skills with attention to detail. 

  • Strong communication and interpersonal skills to liaise between sales, logistics, and customers. 

  • High level of organization and ability to manage multiple priorities under tight deadlines. 

  • Problem-solving mindset with a focus on customer satisfaction and continuous improvement. 

  • Proficiency in English and Chinese (preferred) for internal and customer communications.

Powered by JazzHR

bUZgAhBs2g