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Service Channel Jobs in California (NOW HIRING)

Sr Director, US Channel Sales

Los Angeles, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. channel strategy across pharmacy, dealer, wholesaler, and distribution partners. This is a ... Collaborate across commercial, customer service, finance, operations, marketing, pharmacy ...

Service Concierge

San Diego, CA

$16.50 - $21.25/hr

Responsible for reporting and submitting service requests for facility repairs and maintenance through Service Channel. * Perform valet duties as needed * Other duties as assigned Qualifications ...

Digital Experience Manager

Napa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service channel including digital banking, internet, and Intranet. o Stay abreast of developments in digital channel service delivery, regulatory requirements, and best practices for online and ...

Sr Director, US Channel Sales

Los Angeles, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. channel strategy across pharmacy, dealer, wholesaler, and distribution partners. This is a ... Collaborate across commercial, customer service, finance, operations, marketing, pharmacy ...

Senior Manager, Channel Partnerships Marketing

Los Angeles, CA · Hybrid

$143K - $178K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires a strategic marketer with a track record of building and executing go-to-market plans for channel subscription services. The ideal candidate has experience working with Channel ...

Digital Experience Manager

Napa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service channel including digital banking, internet, and Intranet. o Stay abreast of developments in digital channel service delivery, regulatory requirements, and best practices for online and ...

$179K/yr

... channel partner network across the world. - Managing complex commercial/legal negotiations ... of Security Services integration. - Public speaking skills and ability to articulate complex ...

Channel Marketing Manager

Irvine, CA · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge ... Channel Marketing Strategy: * Develop and execute channel marketing plans that support company ...

Showing results 21-40

Service Channel information

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

What are popular job titles related to Service Channel jobs in California?

For Service Channel jobs in California, the most frequently searched job titles are:

What job categories do people searching Service Channel jobs in California look for?

The top searched job categories for Service Channel jobs in California are:

Infographic showing various Service Channel job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Regional Channel Account Manager

Samsung SDS

San Jose, CA • On-site

Full-time

Re-posted 11 days ago


Samsung SDS America rating

7.1

Company rating: 7.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

149th of 224 rated it services


Job description

Company Description

Our Employees Are Among The Most Talented People In Their Fields And The Key To Our Success

At Samsung, we encourage our employees to showcase their talent through our diverse corporate culture. Our strength is our people. Each individual makes an impact to the company and plays a vital role in contributing to the company's success. Our employees are motivated and passionate. We foster innovative thinking through an enthusiastic work environment. Through synergistic collaboration with other brilliant minds, we build some of the most advanced technology.

In order to retain our talented workforce, we provide an excellent benefits package. We encourage a healthy work-life balance so that our employees are satisfied and more productive. We focus on developing our employees by providing them with the right tools and empowering them to succeed. Employee development is a key component of the continuing growth of our business. Our employee development programs help to create a workforce that is well-rounded.


Job Description

Samsung SDS America (SDSA) is looking for experienced Channel Sales Managers with enterprise mobility or cloud experience who will drive business with Channel Partners in the assigned territory. We're at the ground floor of the company's first ever channel program, so your contribution will have an immediate impact. If you welcome the opportunity to make your mark in the highly competitive Enterprise Mobility industry within a large, global technology provider, then we want to hear from you!

Responsibilities

Partner Recruitment:

  • Leverage your network of contacts, Samsung's existing partner ecosystem and general outbound partner prospecting to establish and maintain a pipeline of qualified partners.
  • Ensure proper geographic coverage of the territory and alignment with SDSA's solution portfolio.
  • Establish business plans with all top-tier partners.

Partner Enablement:

  • Achieve on-boarding and enablement milestones to ensure all partners are fully capable of representing their authorized SDSA products.
  • Ensure Partners remain educated & enabled over the lifetime of the partnership.

Day-to-Day Go-to-Market Activities:

  • Achieve channel-led revenue targets and other objectives based on partner business plans and/or program obligations.
  • Leverage all available company resources to achieve results.
  • Collaborate with partners on marketing programs and lead-generation activities.
  • Maintain proper funnel management, partner forecasting, reporting and other routine channel sales management activities.
  • Use knowledge of territory (East or West), competitor activities (for all relevant SDSA products) and business development opportunities to uncover trends and then segment and plan/execute channel sales tactics to achieve success. Proactively adjust based on changing market conditions.

Company/General:

  • Business - know SDSA's business and how Partner's business works; know the competition and how to position SDSA's unique value proposition. Know the relevant industries we play in - namely enterprise mobility, cloud services and collaboration.
  • Customer Focus - proficient in assessing and exceeding customer needs while maintaining channel-fulfillment focus.
  • Communication - understand and communicate partner program details; proficient in understanding and communicating key product/technical aspects for sales success.
  • Initiative - expand sales within Partner customers ("land & expand") by identifying additional needs; lead Partner and SDSA sales initiatives; drive leads through own sales/networking efforts where possible; anticipate problems/opportunities.
  • Integrity - demonstrate honesty and integrity in all efforts (even when self-damaging); able to influence others; recognize the need for tact; SDSA encourages an ethical work environment.


Qualifications

Required:

  • Demonstrated track record of successful quota attainment in a commissioned sales role
  • Proven ability to develop and implement business plans and achieve required results
  • Demonstrated experience working in a small team environment with cross-departmental responsibilities
  • Excellent oral, presentation and written communication skills
  • Well-developed interpersonal and organizational skills
  • Detail-oriented
  • Proven problem solving abilities and capable of acting decisively amongst periodic ambiguity
  • Highly motivated; initiative-taking (self-starter)

Better:

  • Software or software-as-a-service (SAAS) experience a plus
  • Mobile applications and related ecosystem (devices, carriers, security, etc.) experience a plus
  • Start-up experience a plus


Additional Information

Orlando Figueroa

Human Resources/Talent Acquisition

Samsung SDSA



What Samsung SDS America employees say

Pay

Benefits

Hours and flexibility

Workplace

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