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Service Champions Jobs (NOW HIRING)

Service Champions

Associate, Warehouse

Brea, CA

$19 - $21/hr

Tue-Sat 6:00am - 2:30pm Job Overview Service Champions is seeking an experienced Warehouse Associate to support our Field Operations in either Brea or Murrieta and ensure efficient warehouse ...

Service Champions

HVAC Service Technician

El Segundo, CA · On-site

$70K - $100K/yr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

Associate, Warehouse

Brea, CA · On-site

$19 - $21/hr

Tue-Sat 6:00am - 2:30pm Job Overview Service Champions is seeking an experienced Warehouse Associate to support our Field Operations in either Brea or Murrieta and ensure efficient warehouse ...

Service Champions

HVAC Service Technician

Glendale, CA · On-site

$70K - $100K/yr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

Technician, HVAC Install

Inglewood, CA · On-site

$21 - $35/hr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

Technician, HVAC Install

Brea, CA · On-site

$21 - $35/hr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

Technician, HVAC Install

El Segundo, CA · On-site

$21 - $35/hr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Whipple Service Champions

Residential Drain Technician

UT · On-site

$60K - $100K/yr

Overview Whipple Service Champions is growing our drains department and is looking for motivated individuals with a solid drains/plumbing background . If that sounds like you, Whipple Service ...

Service Champions

Technician, HVAC Install

Yorba Linda, CA · On-site

$21 - $35/hr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

Technician, HVAC Install

Glendale, CA · On-site

$21 - $35/hr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

Technician, HVAC Install

Long Beach, CA · On-site

$21 - $35/hr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

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Service Champions information

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How much do service champions jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for service champions in the United States is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $19.71 per hour, depending on experience, location, and employer.

What are Service Champions?

Service Champions are professionals dedicated to delivering exceptional customer service within an organization. They act as advocates for customers, ensuring their needs and concerns are addressed promptly and effectively. Service Champions often go above and beyond to create positive experiences, resolve issues, and foster loyalty. Their role can include direct customer interaction, training others in best practices, and working to improve service standards across the company.

What are the key skills and qualifications needed to thrive as a Service Champion, and why are they important?

To thrive as a Service Champion, you need strong customer service skills, a high school diploma or equivalent, and the ability to work efficiently in a fast-paced environment. Familiarity with point-of-sale (POS) systems, cash handling procedures, and basic food safety certifications are typically required. Outstanding communication, teamwork, and a positive attitude help individuals stand out in this role. These skills and qualities ensure excellent customer experiences, smooth operations, and a supportive team culture.

What are some common challenges Service Champions face when handling customer interactions, and how can they best address them?

Service Champions frequently encounter high-pressure situations, such as resolving dissatisfied customer concerns or multitasking during peak service times. Successfully navigating these challenges involves staying calm, actively listening, and empathizing with customers to understand their needs. Building strong communication skills and collaborating closely with team members can help Service Champions find effective solutions quickly. Regular training and feedback also support continuous improvement and confidence in handling difficult scenarios.

What is the difference between Service Champions vs HVAC Technician?

AspectService ChampionsHVAC Technician
CredentialsLicenses, certifications in HVAC and customer serviceHVAC certification, EPA license
Work EnvironmentResidential and commercial service calls, team-basedInstallation, maintenance, repair of HVAC systems
Employer & IndustryHVAC service companies, home service industryHVAC contractors, construction, maintenance firms

Service Champions primarily focuses on providing HVAC repair, maintenance, and customer service, often working directly with homeowners. HVAC Technicians are skilled tradespeople specializing in installing and repairing HVAC systems. While both roles require HVAC certifications, Service Champions emphasizes customer interaction and service delivery, whereas HVAC Technicians focus on technical system work.

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Service Champions jobs near you
Retail Lead Generator

Retail Lead Generator

Service Champions Heating & Air Conditioning

Martinez, CA

Full-time

Posted 11 days ago

Job description

Lead Generation Representative – Retail

Service Champions Heating and Air Conditioning is one of California’s leading home services companies, known for exceptional customer care, strong team culture, and growth opportunities. Voted a San Francisco Bay Area Top Workplace since 2016, we believe our success starts with our people. At Service Champions, you’ll be part of a supportive, highenergy team that values enthusiasm, professionalism, and personal development.

We’re looking for highenergy, outgoing professionals to join our Lead Generation Representative team. This role is ideal for individuals who enjoy engaging with people, thrive in fastpaced retail environments, and are motivated by sales goals.

In this position, you’ll proactively connect with customers at designated kiosks inside partner retail stores, spark interest in our services, and generate qualified leads for our sales team. You’ll also help customers schedule service appointments—playing a key role in driving new business for Service Champions.

Opportunities are available in Concord, Pittsburg, and Brentwood.

What's In It For Me:

  • $20 an hour + commission
  • Referral Bonuses and Employee Discounts Program
  • Continuous Training for your Professional Development & Life Skills Courses
  • Fun Company Sponsored Events
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth

What You’ll Do:

  • Proactively engage retail customers in a friendly, professional manner
  • Generate qualified leads for the sales team
  • Set up service appointments with interested customers
  • Represent Service Champions positively at instore kiosks
  • Meet or exceed daily and weekly performance goals

What We’re Looking For:

  • Highenergy, positive, and outgoing personality
  • Strong communication and people skills
  • Comfort working in a retail or customerfacing environment
  • Selfmotivated and goaloriented mindset
  • Sales, promotions, or customer service experience is a plus (but not required)

If you’re a natural communicator who enjoys interacting with customers and loves the excitement of sales, this is a great opportunity to build your skills and grow with an awardwinning company.


PRIMARY RESPONSIBILITIES:

Primarily responsibility for the Lead Generation Representative include:

  • Know and live up to Service Champions core values at all times.
  • Walk around or stand at in-store kiosks at assigned stores in the SF Bay Area speaking to clients regarding our products.
  • Schedule appointments and follow ups with clients and our field teams.
  • Accurately log client information in Service Titans.
  • Develop and maintain strong relationships with store management and team members.
  • Participate at in-store events.
  • Maintain up-to-date knowledge of Service Champions offerings to answer client questions.
  • Ensure monthly revenue and lead generation goals are met or exceeded.
  • Represent Service Champions with integrity, energy, and professionalism.

ROLE REQUIREMENTS:

  • Retail experience is strongly preferred.
  • Strong communication and customer service skills.
  • Energetic, confident, outgoing, and self-driven personality.
  • Comfortable being on your feet and talking to anyone.
  • Must be comfortable initiating conversations with clients.
  • Willingness to work evenings or weekends for in-store events.
  • Ability to fluently speak, read, and write in the English language.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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