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Service Champions Jobs (NOW HIRING)

Service Champions

Join our Talent Network!

Brea, CA · On-site

$24.25 - $31.25/hr

Why Service Champions? We're honored to have been named aTop Workplace in Orange County for multiple years, including Top Workplaces USA recognition-and these awards are voted on by our own team ...

Whipple Service Champions

HVAC Service Technician

UT · On-site

$75K - $120K/yr

Whipple Service Champions is seeking an experienced residential HVAC Service Technician to join our expanding team! If you want to trade doubt for direction and find a place to focus on your career ...

Service Champions

Lead Plumbing Install Technician

Brea, CA · On-site

$70K - $170K/yr

Service Champions is seeking an experienced Plumbing Installer specializing in underground and residential plumbing systems. We are looking for highly skilled professionals with extensive experience ...

Service Champions

HVAC Service Technician

Long Beach, CA · On-site

$70K - $100K/yr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

HVAC Service Technician

Burbank, CA · On-site

$70K - $100K/yr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

HVAC Service Technician

Los Angeles, CA · On-site

$70K - $100K/yr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

Service Champions

HVAC Service Technician

Torrance, CA · On-site

$70K - $100K/yr

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has ...

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How much do service champions jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for service champions in the United States is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $19.71 per hour, depending on experience, location, and employer.

What are Service Champions?

Service Champions are professionals dedicated to delivering exceptional customer service within an organization. They act as advocates for customers, ensuring their needs and concerns are addressed promptly and effectively. Service Champions often go above and beyond to create positive experiences, resolve issues, and foster loyalty. Their role can include direct customer interaction, training others in best practices, and working to improve service standards across the company.

What are the key skills and qualifications needed to thrive as a Service Champion, and why are they important?

To thrive as a Service Champion, you need strong customer service skills, a high school diploma or equivalent, and the ability to work efficiently in a fast-paced environment. Familiarity with point-of-sale (POS) systems, cash handling procedures, and basic food safety certifications are typically required. Outstanding communication, teamwork, and a positive attitude help individuals stand out in this role. These skills and qualities ensure excellent customer experiences, smooth operations, and a supportive team culture.

What are some common challenges Service Champions face when handling customer interactions, and how can they best address them?

Service Champions frequently encounter high-pressure situations, such as resolving dissatisfied customer concerns or multitasking during peak service times. Successfully navigating these challenges involves staying calm, actively listening, and empathizing with customers to understand their needs. Building strong communication skills and collaborating closely with team members can help Service Champions find effective solutions quickly. Regular training and feedback also support continuous improvement and confidence in handling difficult scenarios.

What is the difference between Service Champions vs HVAC Technician?

AspectService ChampionsHVAC Technician
CredentialsLicenses, certifications in HVAC and customer serviceHVAC certification, EPA license
Work EnvironmentResidential and commercial service calls, team-basedInstallation, maintenance, repair of HVAC systems
Employer & IndustryHVAC service companies, home service industryHVAC contractors, construction, maintenance firms

Service Champions primarily focuses on providing HVAC repair, maintenance, and customer service, often working directly with homeowners. HVAC Technicians are skilled tradespeople specializing in installing and repairing HVAC systems. While both roles require HVAC certifications, Service Champions emphasizes customer interaction and service delivery, whereas HVAC Technicians focus on technical system work.

More about Service Champions jobs
What cities are hiring for Service Champions jobs? Cities with the most Service Champions job openings:
What states have the most Service Champions jobs? States with the most job openings for Service Champions jobs include:
What job categories do people searching Service Champions jobs look for? The top searched job categories for Service Champions jobs are:
Service Champions jobs near you
Customer Service Representative

Customer Service Representative

Service Champions

Brea, CA • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted just now

Job description

Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.
This position is in-office, in the city of Brea.
Schedule:
We ask that our candidates have open availability, as shifts can vary anytime between the following times:
  • Monday-Friday: 8 a.m. to 7 p.m.
  • Saturday: 8 a.m. to 5 p.m.

Key Responsibilities:
  • Manage a high volume of inbound and outbound calls to schedule appointments.
  • Quickly identify client needs, provide solutions, and resolve concerns professionally.
  • Accurately document client interactions while managing multiple tasks.
  • Meet productivity goals and maintain high-quality service standards.
  • Develop a working knowledge of our products and services.

Qualifications & Requirements:
  • 3-5 years of call center experience.
  • HVAC or plumbing industry experience is a plus.
  • Ability to type 45+ WPM while talking and multitasking.
  • Proficient with Microsoft Suite; Service Titan experience is a plus.
  • Strong communication, problem-solving, and customer service skills.
  • Bilingual (Spanish) is a plus.

Benefits
  • Competitive Pay with performance-based bonuses.
  • Career Growth Opportunities - We promote from within.
  • Comprehensive Benefits:
    • Medical, dental, and vision insurance
    • 401(k) with company match
    • Paid vacation, holidays, and sick leave
    • Positive Work Environment: Supportive and team-oriented.

Work Environment
This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.
#SCC
#SCC
Pay Range
$20-$24 USD
About Service Champions:
A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.
You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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