ZipRecruiter

Log In

1

Service Center Manager Jobs in Connecticut (NOW HIRING)

Balfour Beatty

Service Center Coordinator

Groton, CT · On-site

$19.75 - $24.75/hr

About the role The Service Center Coordinator is responsible for ensuring work order compliance by managing, monitoring, and reviewing work order transactions for accuracy and adherence to policies.

SPINX Company

Service Center Coordinator

Groton, CT · On-site

$19.75 - $24.75/hr

About the role The Service Center Coordinator is responsible for ensuring work order compliance by managing, monitoring, and reviewing work order transactions for accuracy and adherence to policies.

GT Independence

Contact Center Manager

Southington, CT · On-site

The Contact Center (Program) Manager manages an operational unit based in Connecticut supporting ... financial services for individuals who rely on home- and community-based care, GT Independence ...

GT Independence

Contact Center Manager

Southington, CT

$70K - $80K/hr

The Contact Center (Program) Manager manages an operational unit based in Connecticut supporting ... financial services for individuals who rely on home- and community-based care, GT Independence ...

ASSA ABLOY

Profit Center Manager

Berlin, CT · On-site

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that ... managing technical and hourly resources * Must be self-directed, well organized and have good ...

Assa Abloy

Profit Center Manager

Berlin, CT · On-site

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that ... managing technical and hourly resources * Must be self-directed, well organized and have good ...

Webster Bank

Director Banking Center Manager

Old Lyme, CT · On-site

$70K - $115K/yr

They are responsible for implementing the banking center network strategy, which includes achievement of sales, customer service, P&L management, operations, and colleague development goals while ...

previous pagenext page

Showing results 21-40

All JobsService Center JobsService Center Manager JobsService Center Manager Jobs in Connecticut

Service Center Manager information

See Connecticut salary details

$20K

$75.2K

$134.1K

How much do service center manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service center manager in Connecticut is $75,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,400.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What cities in Connecticut are hiring for Service Center Manager jobs?

Cities in Connecticut with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Connecticut as of August 2026, with employment types broken down into 75% Full Time, 8% Part Time, and 17% Temporary. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $75,241 per year, or $36.2 per hour.

Part-Time Assistant Center Manager

The UPS Store #0171

Milford, CT

Part-time

Re-posted 22 days ago

Job description

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. This is a part-time position, and candidates must be willing and able to work a flexible schedule of 25 to 30 hours per week that may span Monday through Saturday.

RESPONSIBILITIES          

  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and helps facilitate weekly or monthly staff meetings
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Helps develop and implement the store marketing program
  • Helps manage Center financials and prepare/provide reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps oversee Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school desired
  • One year of supervisory experience in logistics, retail, or other relevant industry
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities
  • Able to lift 40 pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week

Apply